--- title: "Connect CallRail to Azure DevOps - APIANT.ai" description: "When \"Outbound Call Completed\" fires in CallRail, your agent runs \"Add Link to Work Item\" in Azure DevOps." canonical: "https://apiant.ai/connect/callrail-to-azure-devops" --- # Connect CallRail to Azure DevOps When **Outbound Call Completed** fires in [CallRail](https://apiant.ai/connections/callrail), your agent runs **Add Link to Work Item** in [Azure DevOps](https://apiant.ai/connections/azure-devops). Describe the whole flow and it is built, tested on every scenario and kept running. CallRail **5** triggers Azure DevOps **5** triggers Azure DevOps **5** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want CallRail and Azure DevOps to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What CallRail can start in Azure DevOps - When **Outbound Call Completed** in CallRail then **Add Link to Work Item** in Azure DevOps - When **SMS Received** in CallRail then **Create Work Item** in Azure DevOps Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with CallRail and Azure DevOps ## Triggers and actions 10 triggers · 5 actions - Trigger **Form Captured** Triggers when a form is captured. - Trigger **Outbound Call Completed** Triggers after an outbound phone call has been completed and its recording and transcription have been completed and attached. It contains the full data about the call. This trigger should not be expected to be real-time and has a maximum delay of 20 minutes after the hangup before it fires. - Trigger **Phone Call Started** Triggers when an inbound phone call is started. - Trigger **SMS Received** Triggers when an SMS message is received. - Trigger **SMS Sent** Triggers when an SMS message is sent. - Trigger **Code Push (Git)** Triggers when commits are pushed to a Git repository in an Azure DevOps project. - Trigger **Completed Build** Triggers when a build finishes in an Azure DevOps project, with its result (succeeded, failed, partially succeeded or canceled). - Trigger **New Work Item** Triggers when a work item is created in an Azure DevOps project. - Trigger **New Work Item Comment** Triggers when someone comments on a work item in an Azure DevOps project. - Trigger **Updated Work Item** Triggers when a work item is updated in an Azure DevOps project, with the work item's current values and the list of fields that changed. - Action **Add Link to Work Item** Adds a link to an Azure DevOps work item: a related, parent, child, predecessor, successor or duplicate link to another work item, or a hyperlink to a web page. - Action **Create Work Item** Creates a new work item (such as a Task, Bug, Issue or User Story) in an Azure DevOps project. - Action **Find Work Item** Finds work items in an Azure DevOps project that match a Work Item Query Language (WIQL) query, returning the matching work item IDs, or the matching links for a link query. - Action **Trigger Build** Queues a new run of an Azure DevOps build pipeline, optionally for a specific branch or commit and with pipeline variables or parameters. - Action **Update Work Item** Updates an existing Azure DevOps work item: changes its title, description, state, assignee, area, iteration, priority or tags, and can add a discussion comment. Fields left blank are not changed. ## Each app on its own - [ **CallRail** CallRail is an analytics platform designed for those who rely on quality calls and inbound leads to measure...](https://apiant.ai/connections/callrail) - [ **Azure DevOps** Azure DevOps is where teams manage, develop, and deliver software in the cloud.](https://apiant.ai/connections/azure-devops) Reviews ## What our customers say ## More from CallRail - [ **CallRail to Vercel** Vercel is a platform for building, deploying, and scaling fast, modern web applications effortlessly.](https://apiant.ai/connect/callrail-to-vercel) - [ **CallRail to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/callrail-to-hubspot) - [ **CallRail to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/callrail-to-salesforce) - [ **CallRail to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/callrail-to-slack) - [ **CallRail to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/callrail-to-google-sheets) - [ **CallRail to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/callrail-to-gmail) ## More into Azure DevOps - [ **ActiveCampaign to Azure DevOps** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-azure-devops) - [ **Airtable to Azure DevOps** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-azure-devops) - [ **Asana to Azure DevOps** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-azure-devops) - [ **2Chat to Azure DevOps** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connect/2chat-to-azure-devops) - [ **3Scribe to Azure DevOps** 3Scribe is the most accurate, automated text transcription available.](https://apiant.ai/connect/3scribe-to-azure-devops) - [ **5pm to Azure DevOps** 5pm is an online project management tool for teams.](https://apiant.ai/connect/5pm-to-azure-devops) Questions ## CallRail and Azure DevOps, answered ### ### What can start an automation from CallRail? Any of CallRail's 5 triggers in the catalog, including Outbound Call Completed, SMS Received, Form Captured and Phone Call Started. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Azure DevOps when something happens in CallRail? Any of Azure DevOps's 5 actions, including Create Work Item, Update Work Item, Add Link to Work Item and Find Work Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Azure DevOps to CallRail? Azure DevOps has no triggers in the catalog today, so automations start in CallRail. If you need the other direction, ask: your agent reads Azure DevOps's API documentation and adds it. ### ### Do I have to build a connector for CallRail or Azure DevOps? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use CallRail and Azure DevOps without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Azure DevOps once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.