Connect CallFire and Order Desk

Both apps 32CallFire 14Order Desk 18

• Trigger
  New call

  Polls for completed calls. Fires for each new inbound or outbound call.

• Trigger
  New contact

  Polls for newly created contacts in the account.

• Trigger
  New SMS text received

  Polls for inbound SMS text messages. Fires for each newly received text.

• Trigger
  New text sent

  Polls for outbound SMS text messages. Fires for each newly sent text.

• Action
  Add new contact

  Creates a new contact in CallFire and returns its ID.

• Action
  Delete contact

  Deletes a contact by its CallFire contact ID.

• Action
  Get contact by ID

  Retrieves a single contact by its CallFire contact ID.

• Action
  Get contact by property

  Get contact details by property name and value.

• Action
  Get text message

  Retrieves a single sent or received text message by its ID.

• Action
  List contact lists

  Returns all contact lists in the account.

• Action
  Remove contact from list

  Removes a contact (by contact ID) from a specified contact list.

• Action
  Send SMS text message

  Sends an SMS text message to one phone number and returns the new text's ID and state.

• Action
  Send voice call

  Places a text-to-speech voice call to one phone number and returns the new call's ID and state.

• Action
  Update contact

  Updates an existing contact by its CallFire contact ID.

• Trigger
  New Order Added

  Triggered when a new order is added in Order Desk.

• Trigger
  Order Folder Changed

  Triggered when an order moves to a different folder in Order Desk.

• Action
  Add Order Item

  Adds a line item to an existing order in Order Desk.

• Action
  Add Order Note

  Adds a note to an order's history in Order Desk.

• Action
  Add Shipment

  Records a shipment with tracking details against an order in Order Desk.

• Action
  Change Folder

  Moves an order into a different folder in Order Desk.

• Action
  Change Tag

  Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.

• Action
  Create Inventory Item

  Creates a product in the Order Desk store's inventory.

• Action
  Create New Order

  Creates a new order in Order Desk with its line items, addresses and totals.

• Action
  Delete Inventory Item

  Deletes a product from the Order Desk store's inventory.

• Action
  Delete Order

  Deletes an order from Order Desk.

• Action
  Delete Order Item

  Removes a line item from an order in Order Desk.

• Action
  Get Inventory Item

  Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.

• Action
  Get Order

  Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.

• Action
  List Orders

  Returns orders from Order Desk, with optional folder, source, customer and date filters.

• Action
  Set Order Data

  Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.

• Action
  Set Order Item Data

  Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.

• Action
  Update Inventory Item

  Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.