Integration
Connect Business Pilot and ManageEngine ServiceDesk Plus Cloud
When New Contact fires in Business Pilot, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Contact Note in Business Pilot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Business Pilot and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Business Pilot and ManageEngine ServiceDesk Plus Cloud can do together
From Business Pilot to ManageEngine ServiceDesk Plus Cloud
When New Contact in Business Pilot
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Business Pilot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Business Pilot and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 22 triggers · 51 actions
- New Contact
List contacts.
- New Contract
List contracts.
- New Enquiry
List enquiries.
- New Invoice
List invoices.
- New Lead
List leads.
- New Purchase Order
List purchase orders.
- New Purchase Order Invoice
List purchase order invoices.
- New Purchase Order Invoice Query
List purchase order invoice queries.
- New Service Call
List service calls.
- New Supplier
List suppliers.
- Updated Contact
List contacts.
- Updated Contract
List contracts.
- Updated Enquiry
List enquiries.
- Updated Invoice
List invoices.
- Updated Lead
List leads.
- Updated Purchase Order
List purchase orders.
- Updated Purchase Order Invoice
List purchase order invoices.
- Updated Purchase Order Invoice Query
List purchase order invoice queries.
- Updated Service Call
List service calls.
- Updated Supplier
List suppliers.
- Create Contact Note
Add a note to a contact.
- Create Contract Note
Add a note to a contract.
- Create Lead
Create a lead.
- Create Lead Note
Add a note to a lead.
- Create Purchase Order Line
Add a line to a purchase order.
- Find a Contact
Retrieve a single contact.
- Find a Contact Type
Retrieve a single contact type.
- Find a Contract
Retrieve a single contract.
- Find a Lead
Retrieve a single lead.
- Find a Lead Type
Retrieve a single lead/contract type.
- Find All Contacts
List contacts.
- Find All Contact Types
List contact types.
- Find All Contracts
List contracts.
- Find All Document Types
List document types.
- Find All Enquiries
List enquiries.
- Find All Invoices
List invoices.
- Find All Leads
List leads.
- Find All Lead Sources
List lead sources.
- Find All Lead Types
List lead/contract types.
- Find All Product Interests
List product interests.
- Find All Product Types
List product types.
- Find All Project Types
List project types.
- Find All Purchase Order Invoice Queries
List purchase order invoice queries.
- Find All Purchase Order Invoices
List purchase order invoices.
- Find All Purchase Orders
List purchase orders.
- Find All Sales Areas
List sales areas.
- Find All Service Calls
List service calls.
- Find an Enquiry
Retrieve a single enquiry.
- Find an Invoice
Retrieve a single invoice.
- Find a Purchase Order
Retrieve a single purchase order.
- Find a Purchase Order Invoice
Retrieve a single purchase order invoice.
- Find a Purchase Order Invoice Query
Retrieve a single purchase order invoice query.
- Find a Service Call
Retrieve a single service call.
- Find Roles
List user roles.
- Find Suppliers
List suppliers.
- Update Purchase Order
Modify purchase order delivery information.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Business Pilot and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Business Pilot?
Any of Business Pilot's 20 triggers in the catalog, including New Contact, New Contract, New Enquiry and New Invoice. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Business Pilot?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Business Pilot?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Business Pilot too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Business Pilot's actions are listed here as well.
Do I have to build a connector for Business Pilot or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Business Pilot and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.