---
title: "Connect Buildkite and Trengo - APIANT.ai"
description: "When \"New build\" fires in Buildkite, your agent runs \"Add internal note to ticket\" in Trengo."
canonical: "https://apiant.ai/connect/buildkite-to-trengo"
---

# Connect Buildkite and Trengo

When **New build** fires in [Buildkite](https://apiant.ai/connections/buildkite), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Add annotation** in Buildkite. Describe the whole flow and it is built, tested on every scenario and kept running.

Buildkite **2** triggers Buildkite **12** actions Trengo **3** triggers Trengo **15** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Buildkite and Trengo to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Buildkite and Trengo can do together

### From Buildkite to Trengo

- When **New build** in Buildkite then **Add internal note to ticket** in Trengo
- When **Build finished** in Buildkite then **Add ticket** in Trengo

### From Trengo to Buildkite

- When **New Internal Note** in Trengo then **Add annotation** in Buildkite
- When **New Outbound Message** in Trengo then **Add build** in Buildkite

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Buildkite and Trengo

## Triggers and actions 5 triggers · 27 actions

- Trigger

**Build finished**

Triggers when a Buildkite build finishes (passed, failed, canceled or otherwise completed).

- Trigger

**New build**

Triggers when a new build is scheduled in a Buildkite pipeline.

- Action

**Add annotation**

Creates an annotation (a Markdown or HTML note) on a Buildkite build, optionally appending to an existing annotation with the same context.

- Action

**Add build**

Creates (triggers) a new build on a Buildkite pipeline for a given commit and branch, and returns the new build.

- Action

**Add pipeline**

Creates a new pipeline in a Buildkite organization from a repository and YAML steps configuration.

- Action

**Cancel build**

Cancels a running or scheduled build in a Buildkite pipeline and returns the updated build.

- Action

**Delete pipeline**

Permanently deletes a pipeline from your Buildkite organization.

- Action

**Get build**

Returns a single build of a Buildkite pipeline by its build number, including its state, commit, jobs and pipeline details.

- Action

**Get pipeline**

Returns a Buildkite pipeline's full details, including its repository, default branch, steps and build counts.

- Action

**List agents**

Returns the connected and stopping agents in a Buildkite organization, optionally filtered by name, hostname, version or queue.

- Action

**List builds**

Returns the builds of a Buildkite pipeline, newest first, optionally filtered by branch, commit, state, creator or date range.

- Action

**List pipelines**

Returns the pipelines in a Buildkite organization, optionally filtered by pipeline name or repository URL.

- Action

**Rebuild build**

Starts a new build that re-runs an existing build of a pipeline, and returns the new build.

- Action

**Update pipeline**

Updates one or more settings of an existing Buildkite pipeline, such as its name, repository, YAML steps or branch filters.

- Trigger

**New Internal Note**

Fires when an internal note is added to a Trengo ticket.

- Trigger

**New Outbound Message**

Triggers when an outbound message is created.

- Trigger

**Ticket Label Added**

Triggers when a label is added to a conversation.

- Action

**Add internal note to ticket**

Adds an internal note (visible only to agents) to a Trengo ticket.

- Action

**Add ticket**

Create a new support ticket.

- Action

**Add ticket label**

Attaches an existing label to a Trengo ticket.

- Action

**Create a Contact**

Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

- Action

**Create webhook**

Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

- Action

**Delete contact**

Delete a contact by id.

- Action

**Delete ticket**

Delete a ticket by id.

- Action

**Find a Contact**

Returns the Trengo contacts that match the search term.

- Action

**Get contact**

Retrieve a single Trengo contact by its id.

- Action

**Get webhook**

Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

- Action

**List contacts**

List all contacts.

- Action

**List labels**

Lists the ticket labels defined in the Trengo account (first page).

- Action

**List tickets**

Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

- Action

**Send a Message**

Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

- Action

**Update contact**

Update an existing contact by id.

## Each app on its own

- [ **Buildkite** Buildkite is a platform for running fast, secure, and scalable continuous integration pipelines on your own...](https://apiant.ai/connections/buildkite)
- [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo)

Reviews

## What our customers say

## More from Buildkite

- [ **Buildkite to Clickhouse** Column-oriented database for real-time analytical SQL queries at petabyte scale.](https://apiant.ai/connect/buildkite-to-clickhouse)
- [ **Buildkite to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/buildkite-to-hubspot)
- [ **Buildkite to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/buildkite-to-salesforce)
- [ **Buildkite to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/buildkite-to-slack)
- [ **Buildkite to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/buildkite-to-google-sheets)
- [ **Buildkite to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/buildkite-to-gmail)

## More into Trengo

- [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo)
- [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo)
- [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo)
- [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo)
- [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo)
- [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo)

Questions

## Buildkite and Trengo, answered

###

### What can start an automation from Buildkite?

Any of Buildkite's 2 triggers in the catalog, including New build and Build finished. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Trengo when something happens in Buildkite?

Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Trengo to Buildkite?

Yes. When something happens in Trengo, your agent can act in Buildkite too. This page covers both directions: Trengo's triggers and Buildkite's actions are listed here as well.

###

### Do I have to build a connector for Buildkite or Trengo?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Buildkite and Trengo without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
