Integration
Connect Buildkite and Request Tracker (RT)
When New build fires in Buildkite, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add annotation in Buildkite. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Buildkite and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Buildkite and Request Tracker (RT) can do together
From Buildkite to Request Tracker (RT)
When New build in Buildkite
then Create Ticket in Request Tracker (RT)
When Build finished in Buildkite
then Update ticket in Request Tracker (RT)
From Request Tracker (RT) to Buildkite
When Ticket Created in Request Tracker (RT)
then Add annotation in Buildkite
When Ticket Status Changed in Request Tracker (RT)
then Add build in Buildkite
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Buildkite and Request Tracker (RT)
Triggers and actions 5 triggers · 31 actions
Trigger
Build finishedTriggers when a Buildkite build finishes (passed, failed, canceled or otherwise completed).
Trigger
New buildTriggers when a new build is scheduled in a Buildkite pipeline.
Action
Add annotationCreates an annotation (a Markdown or HTML note) on a Buildkite build, optionally appending to an existing annotation with the same context.
Action
Add buildCreates (triggers) a new build on a Buildkite pipeline for a given commit and branch, and returns the new build.
Action
Add pipelineCreates a new pipeline in a Buildkite organization from a repository and YAML steps configuration.
Action
Cancel buildCancels a running or scheduled build in a Buildkite pipeline and returns the updated build.
Action
Delete pipelinePermanently deletes a pipeline from your Buildkite organization.
Action
Get buildReturns a single build of a Buildkite pipeline by its build number, including its state, commit, jobs and pipeline details.
Action
Get pipelineReturns a Buildkite pipeline's full details, including its repository, default branch, steps and build counts.
Action
List agentsReturns the connected and stopping agents in a Buildkite organization, optionally filtered by name, hostname, version or queue.
Action
List buildsReturns the builds of a Buildkite pipeline, newest first, optionally filtered by branch, commit, state, creator or date range.
Action
List pipelinesReturns the pipelines in a Buildkite organization, optionally filtered by pipeline name or repository URL.
Action
Rebuild buildStarts a new build that re-runs an existing build of a pipeline, and returns the new build.
Action
Update pipelineUpdates one or more settings of an existing Buildkite pipeline, such as its name, repository, YAML steps or branch filters.
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Buildkite
Buildkite to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Buildkite to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Buildkite to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Buildkite to Google SheetsGoogle Sheets
Buildkite to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Buildkite to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Request Tracker (RT)
HubSpot to Request Tracker (RT)HubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Request Tracker (RT)Google Sheets
Gmail to Request Tracker (RT)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Request Tracker (RT)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Request Tracker (RT)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Request Tracker (RT)Mailchimp marketing automation and email platform.
Questions
Buildkite and Request Tracker (RT), answered
What can start an automation from Buildkite?
Any of Buildkite's 2 triggers in the catalog, including New build and Build finished. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Buildkite?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Buildkite?
Yes. When something happens in Request Tracker (RT), your agent can act in Buildkite too. This page covers both directions: Request Tracker (RT)'s triggers and Buildkite's actions are listed here as well.
Do I have to build a connector for Buildkite or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.