Build solutions, not workarounds.
What do you want BugHerd and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BugHerd can start in HelpDesk
When Comment Created in BugHerd
then Add Canned Response in HelpDesk
When Project Created in BugHerd
then Add Followers to Ticket in HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BugHerd and HelpDesk
Triggers and actions 4 triggers · 36 actions
Trigger
Comment CreatedTriggers when a comment is created
Trigger
Project CreatedTriggers when a project is created.
Trigger
Task CreatedTriggers only when a task is created
Trigger
Task Created or UpdatedTriggers when a task is created or updated.
Action
Add a Comment to a TaskAdds a Comment to a Task
Action
Add an Attachment to a TaskAdds an Attachment to a Task
Action
Create a New TaskCreates a New Task.
Action
Create a ProjectCreates a Project.
Action
Delete AttachmentPermanently deletes an attachment from a BugHerd task.
Action
Delete ProjectPermanently deletes a BugHerd project and all of its associated data.
Action
Delete TaskDelete a task from a project.
Action
Find Task by External IdReturns the tasks in a BugHerd project whose external ID matches the one you supply.
Action
Get ProjectRetrieve a single project by id.
Action
Get TaskReturns full details for a single task within a BugHerd project.
Action
List AttachmentsReturn all attachments on a task.
Action
List CommentsReturns all comments on a BugHerd task.
Action
List ProjectsLists all projects in your BugHerd organization, including both active and inactive projects.
Action
List TasksReturn all tasks in a project.
Action
Update a TaskUpdates one or more fields on an existing BugHerd task. Only the fields you fill in are changed.
Action
Update ProjectUpdates a BugHerd project's settings. Only the fields you fill in are changed.
Action
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
BugHerd and HelpDesk, answered
What can start an automation from BugHerd?
Any of BugHerd's 4 triggers in the catalog, including Comment Created, Project Created, Task Created and Task Created or Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in BugHerd?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to BugHerd?
HelpDesk has no triggers in the catalog today, so automations start in BugHerd. If you need the other direction, ask: your agent reads HelpDesk's API documentation and adds it.
Do I have to build a connector for BugHerd or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.