Integration
Connect Brevo and Request Tracker (RT)
When Company Added fires in Brevo, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add or Update Contact in Brevo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Brevo and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Brevo and Request Tracker (RT) can do together
From Brevo to Request Tracker (RT)
When Company Added in Brevo
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Brevo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Brevo and Request Tracker (RT)
Triggers and actions 19 triggers · 34 actions
- Company Added
Triggers when a company is created in Brevo.
- Company Updated
Triggers when a company is updated in Brevo.
- Contact Added
Triggers when a Brevo contact is added.
- Contact Subscribed to List (instant)
Instant trigger — fires when a contact is added to a list (Brevo marketing webhook event listAddition). Self-registering via the Brevo Create/Delete webhook API.
- Contact Unsubscribed
Triggers when a contact unsubscribes from an email campaign in Brevo.
- Contact Updated (instant)
Instant trigger — fires when a contact is updated (Brevo marketing webhook event contactUpdated). Self-registering via the Brevo Create/Delete webhook API.
- Deal Added
Triggers when a deal is created in Brevo.
- Deal Stage Updated
Triggers when a deal's stage is updated in Brevo.
- Link Clicked
Triggers when a Brevo contact clicks on any link in a Brevo email campaign.
- Marketing Email Delivered
Triggers when a Brevo campaign marketing email is delivered.
- Marketing Email Hard Bounced
Triggers when a Brevo campaign marketing email is hard bounced.
- Marketing Email Opened
Triggers when a Brevo campaign marketing email is opened.
- New Campaign Status
Triggers when the status of a Brevo campaign is updated.
- Transactional Email Delivered
Triggers when a Brevo transactional email is delivered.
- Transactional Email Hard Bounced
Triggers when a Brevo transactional email is hard bounced.
- Transactional Email Opened
Triggers when a Brevo transactional email is opened.
- Add or Update Associations
Adds or updates associations to companies, deals or contacts in Brevo.
- Add or Update Company
Create a new company or update an existing one in Brevo.
- Add or Update Contact
Creates or updates a contact. An attribute you map but leave EMPTY is IGNORED - the stored value is preserved, not deleted. Because of that, this action cannot CLEAR an attribute: to empty one, edit it in Brevo directly. Note an explicit null does not clear on Brevo either.
- Add or Update Deal
Create a new deal or update an existing one in Brevo.
- Delete Company
Deletes the selected company in Brevo, identified by its company ID.
- Delete Contact
Deletes the selected contact in Brevo. The contact can be identified by its email address or its contact ID.
- Delete Deal
Deletes the selected deal in Brevo, identified by its deal ID.
- Event Create
Create event for selected contact.
- Find Company
Finds companies in Brevo whose name matches the name you supply. Returns every match, up to 50.
- Find Deal
Finds deals in Brevo whose name matches the name you supply. Returns every match, up to 50.
- Remove Associations
Removes associations between companies, deals, or contacts in Brevo.
- Search Contact
Check if a contact exists in Brevo and fetch the contact details. Contact can be found by email, mobile phone number, Brevo contact ID, external ID, Whatsapp ID and landline number.
- Send Transactional Email
Sends an email from your Brevo account with HTML or plain text content.
- Send Transactional SMS
Sends an transactional SMS from your Brevo account.
- Unsubscribe Contact
Unsubscribe contact from the list(s) he belong to.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Brevo and Request Tracker (RT), answered
What can start an automation from Brevo?
Any of Brevo's 16 triggers in the catalog, including Company Added, Company Updated, Contact Added and Contact Updated (instant). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Brevo?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Brevo?
Yes. When something happens in Request Tracker (RT), your agent can act in Brevo too. This page covers both directions: Request Tracker (RT)'s triggers and Brevo's actions are listed here as well.
Do I have to build a connector for Brevo or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.