--- title: "Connect Breezy HR and Freshdesk - APIANT.ai" description: "When \"New Candidate\" fires in Breezy HR, your agent runs \"Add Note to Ticket\" in Freshdesk." canonical: "https://apiant.ai/connect/breezy-hr-to-freshdesk" --- # Connect Breezy HR and Freshdesk When **New Candidate** fires in [Breezy HR](https://apiant.ai/connections/breezy-hr), your agent runs **Add Note to Ticket** in [Freshdesk](https://apiant.ai/connections/freshdesk), or **New Company** in Freshdesk to **Add candidate note** in Breezy HR. Describe the whole flow and it is built, tested on every scenario and kept running. Breezy HR **2** triggers Breezy HR **10** actions Freshdesk **3** triggers Freshdesk **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Breezy HR and Freshdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Breezy HR and Freshdesk can do together ### From Breezy HR to Freshdesk - When **New Candidate** in Breezy HR then **Add Note to Ticket** in Freshdesk - When **New Candidate in Stage** in Breezy HR then **Create Contact** in Freshdesk ### From Freshdesk to Breezy HR - When **New Company** in Freshdesk then **Add candidate note** in Breezy HR - When **New Contact** in Freshdesk then **Add position** in Breezy HR Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Breezy HR and Freshdesk ## Triggers and actions 5 triggers · 31 actions - Trigger **New Candidate** Triggers when a new candidate is added to the selected position in Breezy HR. - Trigger **New Candidate in Stage** Triggers when a candidate on the chosen position is in the chosen pipeline stage. - Action **Add candidate note** Adds an internal team note to a candidate's activity stream on a position. The note is not visible to the candidate. - Action **Add position** Creates a new position (job opening) in a Breezy HR company and returns the created position. - Action **Find candidates by criteria** Returns candidates across the whole Breezy HR company that match a free-text search on name, email, phone, headline, tags, questionnaire answers, work history, education or position location. - Action **Get position** Returns a single Breezy HR position with its full details, including name, type, state, location, department, description, application form and salary. - Action **List candidate activity** Returns a candidate's activity stream on a position: stage moves, notes, interviews, documents, questionnaires and other events, newest first. - Action **List candidates** Returns the candidates on a Breezy HR position, with each candidate's name, contact details, pipeline stage, source and score. - Action **List pipelines** Returns the hiring pipelines configured for a Breezy HR company, including each pipeline's stages. - Action **List positions** Returns the positions (job openings) in a Breezy HR company, optionally limited to one state such as published or draft. - Action **Update candidate stage** Moves a candidate to a different stage in their position's hiring pipeline and returns the updated candidate. - Action **Update position** Updates an existing Breezy HR position (job requisition). Only the details you fill in are changed; everything else on the position is left as it is. - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. ## Each app on its own - [ **Breezy HR** A uniquely simple, visual recruiting tool and applicant tracking system.](https://apiant.ai/connections/breezy-hr) - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) Reviews ## What our customers say ## More from Breezy HR - [ **Breezy HR to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/breezy-hr-to-hubspot) - [ **Breezy HR to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/breezy-hr-to-salesforce) - [ **Breezy HR to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/breezy-hr-to-slack) - [ **Breezy HR to Google Sheets** Google Sheets](https://apiant.ai/connect/breezy-hr-to-google-sheets) - [ **Breezy HR to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/breezy-hr-to-gmail) - [ **Breezy HR to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/breezy-hr-to-google-calendar) ## More into Freshdesk - [ **QuickBooks Online to Freshdesk** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-freshdesk) - [ **Trello to Freshdesk** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/trello-to-freshdesk) - [ **Asana to Freshdesk** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-freshdesk) - [ **Capsule CRM to Freshdesk** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-freshdesk) - [ **Agile CRM to Freshdesk** Agile CRM is an all-in-one CRM with sales, marketing, and service automation.](https://apiant.ai/connect/agile-crm-to-freshdesk) - [ **Airbrake to Freshdesk** Airbrake collects errors generated by other applications, and aggregates the results for review.](https://apiant.ai/connect/airbrake-to-freshdesk) Questions ## Breezy HR and Freshdesk, answered ### ### What can start an automation from Breezy HR? Any of Breezy HR's 2 triggers in the catalog, including New Candidate and New Candidate in Stage. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Freshdesk when something happens in Breezy HR? Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Freshdesk to Breezy HR? Yes. When something happens in Freshdesk, your agent can act in Breezy HR too. This page covers both directions: Freshdesk's triggers and Breezy HR's actions are listed here as well. ### ### Do I have to build a connector for Breezy HR or Freshdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Breezy HR and Freshdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.