--- title: "Connect Breeze and LiveAgent - APIANT.ai" description: "When \"New Project\" fires in Breeze, your agent runs \"Add customer group\" in LiveAgent, or \"New conversation\" in LiveAgent to \"Create New Task\" in Breeze." canonical: "https://apiant.ai/connect/breeze-to-liveagent" --- # Connect Breeze and LiveAgent When **New Project** fires in [Breeze](https://apiant.ai/connections/breeze), your agent runs **Add customer group** in [LiveAgent](https://apiant.ai/connections/liveagent), or **New conversation** in LiveAgent to **Create New Task** in Breeze. Describe the whole flow and it is built, tested on every scenario and kept running. Breeze **6** triggers Breeze **30** actions LiveAgent **3** triggers LiveAgent **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Breeze and LiveAgent to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Breeze and LiveAgent can do together ### From Breeze to LiveAgent - When **New Project** in Breeze then **Add customer group** in LiveAgent - When **New Task** in Breeze then **List conversation messages** in LiveAgent ### From LiveAgent to Breeze - When **New conversation** in LiveAgent then **Create New Task** in Breeze - When **New Customer** in LiveAgent then **Add comment** in Breeze Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Breeze and LiveAgent ## Triggers and actions 9 triggers · 37 actions - Trigger **New Project** Triggers when a new project is created in Breeze. - Trigger **New Task** Triggers when a new task is created in the selected Breeze project. - Trigger **Project Renamed** Triggers when a Breeze project is given a new name. - Trigger **Tag Added to Task** Triggers when a tag is added to a task in the selected Breeze project. - Trigger **Task Moved** Triggers when a task is moved to a different list in the selected Breeze project. - Trigger **Task Status Updated** Triggers when a task's status changes in the selected Breeze project. - Action **Add comment** Adds a comment to a task in a Breeze project. Returns the comment that was created. - Action **Add list** Adds a new list to a Breeze project. Returns the list that was created. - Action **Add time entry** Logs a time entry against a task in a Breeze project. Returns the time entry that was created. - Action **Add todo** Adds a checklist item to a task in a Breeze project. Returns the checklist item that was created. - Action **Create New Project** Creates a new project in Breeze. Returns the project that was created. - Action **Create New Task** Creates a new task (card) in a Breeze project. Returns the task that was created. - Action **Delete card** Deletes a task (card) from a Breeze project. - Action **Delete comment** Deletes a comment from a task in a Breeze project. - Action **Delete list** Deletes a list from a Breeze project. - Action **Delete project** Deletes a project from Breeze. - Action **Delete time entry** Deletes a time entry from a task in a Breeze project. - Action **Delete todo** Deletes a checklist item from a task in a Breeze project. - Action **Find Project** Returns the Breeze projects whose name contains the text you supply. - Action **Generate time tracking report** Generates a time tracking report for a date range, optionally limited to certain projects, people, lists or tags. - Action **Get card** Returns a single task (card) from a Breeze project, including its checklists, comments count, time entries and custom field values. - Action **Get project** Returns a single Breeze project, including its budget, members and tracked time. - Action **List cards** Returns the tasks (cards) in a Breeze project, 100 per page. - Action **List comments** Returns the comments on a task in a Breeze project. - Action **List lists** Returns the lists in a Breeze project. - Action **List projects** Returns all active projects in the Breeze account. - Action **List time entries** Returns the time entries logged against a task in a Breeze project. - Action **List todos** Returns the items on a checklist of a task in a Breeze project. - Action **List users** Returns the people on your Breeze team. - Action **Move card** Moves a task to another list, or to another position within its list. - Action **Update card** Updates a task in a Breeze project. Only the values you supply are changed. Returns the updated task. - Action **Update comment** Changes the text of a comment on a task in a Breeze project. Returns the updated comment. - Action **Update list** Renames a list in a Breeze project. Returns the updated list. - Action **Update project** Updates a Breeze project. Only the values you supply are changed. Returns the updated project. - Action **Update time entry** Updates a time entry on a task in a Breeze project. Only the values you supply are changed. Returns the updated time entry. - Action **Update todo** Updates a checklist item on a task in a Breeze project. Only the values you supply are changed. Returns the updated item. - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. ## Each app on its own - [ **Breeze** Breeze is a simple project management tool that enables teams to plan, track and organize their work.](https://apiant.ai/connections/breeze) - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) Reviews ## What our customers say ## More from Breeze - [ **Breeze to GoHighLevel** All-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...](https://apiant.ai/connect/breeze-to-gohighlevel) - [ **Breeze to OnceHub** Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.](https://apiant.ai/connect/breeze-to-oncehub) - [ **Breeze to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/breeze-to-hubspot) - [ **Breeze to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/breeze-to-salesforce) - [ **Breeze to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/breeze-to-slack) - [ **Breeze to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/breeze-to-gmail) ## More into LiveAgent - [ **HubSpot to LiveAgent** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-liveagent) - [ **Google Sheets to LiveAgent** Google Sheets](https://apiant.ai/connect/google-sheets-to-liveagent) - [ **Gmail to LiveAgent** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-liveagent) - [ **Google Calendar to LiveAgent** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-liveagent) - [ **Google Drive to LiveAgent** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-liveagent) - [ **ActiveCampaign to LiveAgent** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-liveagent) Questions ## Breeze and LiveAgent, answered ### ### What can start an automation from Breeze? Any of Breeze's 6 triggers in the catalog, including New Project, New Task, Tag Added to Task and Task Moved. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveAgent when something happens in Breeze? Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveAgent to Breeze? Yes. When something happens in LiveAgent, your agent can act in Breeze too. This page covers both directions: LiveAgent's triggers and Breeze's actions are listed here as well. ### ### Do I have to build a connector for Breeze or LiveAgent? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Breeze and LiveAgent without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.