--- title: "Connect Brandfolder and SolarWinds Service Desk - APIANT.ai" description: "When \"New Asset\" fires in Brandfolder, your agent runs \"Create Asset\" in SolarWinds Service Desk." canonical: "https://apiant.ai/connect/brandfolder-to-solarwinds-service-desk" --- # Connect Brandfolder and SolarWinds Service Desk When **New Asset** fires in [Brandfolder](https://apiant.ai/connections/brandfolder), your agent runs **Create Asset** in [SolarWinds Service Desk](https://apiant.ai/connections/solarwinds-service-desk), or **New Asset** in SolarWinds Service Desk to **Create Asset** in Brandfolder. Describe the whole flow and it is built, tested on every scenario and kept running. Brandfolder **4** triggers Brandfolder **19** actions SolarWinds Service Desk **10** triggers SolarWinds Service Desk **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Brandfolder and SolarWinds Service Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Brandfolder and SolarWinds Service Desk can do together ### From Brandfolder to SolarWinds Service Desk - When **New Asset** in Brandfolder then **Create Asset** in SolarWinds Service Desk - When **New Brandfolder** in Brandfolder then **Add comment** in SolarWinds Service Desk ### From SolarWinds Service Desk to Brandfolder - When **New Asset** in SolarWinds Service Desk then **Create Asset** in Brandfolder - When **New Change** in SolarWinds Service Desk then **Create Brandfolder** in Brandfolder Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Brandfolder and SolarWinds Service Desk ## Triggers and actions 14 triggers · 48 actions - Trigger **New Asset** Triggers when a new asset is added to the selected Brandfolder. - Trigger **New Brandfolder** Triggers when a new Brandfolder becomes accessible to the connected user. - Trigger **New Collection** Triggers when a new collection becomes accessible to the connected Brandfolder user. - Trigger **New Section** Triggers when a new section is added to a Brandfolder. - Action **Create Asset** Creates an asset in a Brandfolder section, optionally with file attachments imported from public URLs. - Action **Create Brandfolder** Creates a new Brandfolder in the chosen organization. - Action **Create Custom Field** Creates a controlled custom field key in a Brandfolder, optionally restricting its allowed values. - Action **Create Section** Creates a new section in a Brandfolder to organize assets. - Action **Create Tag** Adds one or more tags to a Brandfolder asset and returns all of the asset's tags. - Action **Delete asset** Deletes an asset from Brandfolder. - Action **Delete attachment** Deletes an attachment (file) from a Brandfolder asset. - Action **Delete collection** Deletes a collection from Brandfolder. - Action **Get asset** Returns a single Brandfolder asset by its id, optionally with its related attachments, tags, collections, section and custom fields. - Action **Get Brandfolder** Returns a single Brandfolder by its id, including its name, privacy, slug and tagline. - Action **Get collection** Returns a Brandfolder collection's details, optionally with its asset count and related records. - Action **List assets** Returns the assets in a Brandfolder, optionally narrowed by a search query and expanded with related records such as tags, collections or attachments. - Action **List Brandfolders** Returns all Brandfolders the connected user can access, optionally filtered by a search query. - Action **List collections** Returns every collection your Brandfolder account can access, across all Brandfolders. - Action **List sections** Returns the sections in a Brandfolder, with each section's name, default asset type and position. - Action **List tags** Returns the tags on assets in a Brandfolder. - Action **Update Asset** Updates an existing Brandfolder asset's name, description, thumbnail, approval, availability dates, and can add new attachments. - Action **Update attachment** Updates an attachment's file name or replaces its file from a URL, and returns the updated attachment. - Action **Update Brandfolder** Updates the name, privacy, slug or tagline of a Brandfolder. - Trigger **New Asset** New asset in your inventory. - Trigger **New Change** New change in your service desk. - Trigger **New Contract** New contract was added. - Trigger **New Hardware** New hardware in your inventory. - Trigger **New Incident** Triggers when a new incident is created. - Trigger **New Problem** New problem in your service desk. - Trigger **New Purchase Order** Polling trigger for new purchase orders. - Trigger **New Release** New release in your service desk. - Trigger **New Risk** New risk was detected. - Trigger **New User** New user in your account. - Action **Add comment** Add a comment to an incident/problem/change etc. - Action **Add department** Create a department. - Action **Add site** Create a site. - Action **Add time track** Log time on a record. - Action **Create Asset** Add a new asset to your inventory. - Action **Create Change** Add a new change to your service desk. - Action **Create Contract** Create a new contract. - Action **Create Hardware** Add a new hardware to your inventory. - Action **Create Incident** Add a new incident to your service desk. - Action **Create Problem** Add a new problem to your service desk. - Action **Create Release** Add a new release to your service desk. - Action **Create Solution** Add a new solution to your service desk. - Action **Create User** Add a new user. - Action **Delete incident** Delete an incident. - Action **Get Asset** Returns one asset (other_asset) by id. - Action **Get change** Retrieve one change by id. - Action **Get contract** Returns one contract by id. - Action **Get hardware** Retrieve one hardware asset by id. - Action **Get incident** Retrieve one incident by id. - Action **Get problem** Retrieve one problem by id. - Action **Get release** Retrieve a single release by id. - Action **Get user** Retrieve one user by id. - Action **List users** List users, paginated. - Action **Update change** Update a change. - Action **Update hardware** Update a hardware asset. - Action **Update incident** Update an incident. - Action **Update problem** Update a problem. - Action **Update solution** Update a solution. - Action **Update user** Update a user. ## Each app on its own - [ **Brandfolder** Store, share, and showcase your assets in one place with Brandfolder, the world's most powerfully simple...](https://apiant.ai/connections/brandfolder) - [ **SolarWinds Service Desk** Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.](https://apiant.ai/connections/solarwinds-service-desk) Reviews ## What our customers say ## More from Brandfolder - [ **Brandfolder to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/brandfolder-to-hubspot) - [ **Brandfolder to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/brandfolder-to-salesforce) - [ **Brandfolder to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/brandfolder-to-slack) - [ **Brandfolder to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/brandfolder-to-google-sheets) - [ **Brandfolder to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/brandfolder-to-gmail) - [ **Brandfolder to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/brandfolder-to-google-calendar) ## More into SolarWinds Service Desk - [ **Adobe Acrobat Sign to SolarWinds Service Desk** Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...](https://apiant.ai/connect/adobe-acrobat-sign-to-solarwinds-service-desk) - [ **HubSpot to SolarWinds Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-solarwinds-service-desk) - [ **Salesforce to SolarWinds Service Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-solarwinds-service-desk) - [ **Slack to SolarWinds Service Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-solarwinds-service-desk) - [ **Google Sheets to SolarWinds Service Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-solarwinds-service-desk) - [ **Gmail to SolarWinds Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-solarwinds-service-desk) Questions ## Brandfolder and SolarWinds Service Desk, answered ### ### What can start an automation from Brandfolder? Any of Brandfolder's 4 triggers in the catalog, including New Asset, New Brandfolder, New Collection and New Section. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SolarWinds Service Desk when something happens in Brandfolder? Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SolarWinds Service Desk to Brandfolder? Yes. When something happens in SolarWinds Service Desk, your agent can act in Brandfolder too. This page covers both directions: SolarWinds Service Desk's triggers and Brandfolder's actions are listed here as well. ### ### Do I have to build a connector for Brandfolder or SolarWinds Service Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Brandfolder and SolarWinds Service Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.