--- title: "Connect Brandfolder and ManageEngine ServiceDesk Plus Cloud - APIANT.ai" description: "When \"New Brandfolder\" fires in Brandfolder, your agent runs \"Add request task\" in ManageEngine ServiceDesk Plus Cloud." canonical: "https://apiant.ai/connect/brandfolder-to-manageengine-servicedesk-plus-cloud" --- # Connect Brandfolder and ManageEngine ServiceDesk Plus Cloud When **New Brandfolder** fires in [Brandfolder](https://apiant.ai/connections/brandfolder), your agent runs **Add request task** in [ManageEngine ServiceDesk Plus Cloud](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud), or **New Problem** in ManageEngine ServiceDesk Plus Cloud to **Create Asset** in Brandfolder. Describe the whole flow and it is built, tested on every scenario and kept running. Brandfolder **3** triggers Brandfolder **18** actions ManageEngine ServiceDesk Plus Cloud **2** triggers ManageEngine ServiceDesk Plus Cloud **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Brandfolder and ManageEngine ServiceDesk Plus Cloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Brandfolder and ManageEngine ServiceDesk Plus Cloud can do together ### From Brandfolder to ManageEngine ServiceDesk Plus Cloud - When **New Brandfolder** in Brandfolder then **Add request task** in ManageEngine ServiceDesk Plus Cloud - When **New Collection** in Brandfolder then **Add request note** in ManageEngine ServiceDesk Plus Cloud ### From ManageEngine ServiceDesk Plus Cloud to Brandfolder - When **New Problem** in ManageEngine ServiceDesk Plus Cloud then **Create Asset** in Brandfolder - When **Trigger** in ManageEngine ServiceDesk Plus Cloud then **Create Brandfolder** in Brandfolder Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Brandfolder and ManageEngine ServiceDesk Plus Cloud ## Triggers and actions 5 triggers · 32 actions - Trigger **New Brandfolder** Triggers when a new Brandfolder becomes accessible to the connected user. - Trigger **New Collection** Triggers when a new collection becomes accessible to the connected Brandfolder user. - Trigger **New Section** Triggers when a new section is added to a Brandfolder. - Action **Create Asset** Creates an asset in a Brandfolder section, optionally with file attachments imported from public URLs. - Action **Create Brandfolder** Creates a new Brandfolder in the chosen organization. - Action **Create Custom Field** Creates a controlled custom field key in a Brandfolder, optionally restricting its allowed values. - Action **Create Section** Creates a new section in a Brandfolder to organize assets. - Action **Create Tag** Adds one or more tags to a Brandfolder asset and returns all of the asset's tags. - Action **Delete asset** Deletes an asset from Brandfolder. - Action **Delete collection** Deletes a collection from Brandfolder. - Action **Get asset** Returns a single Brandfolder asset by its id, optionally with its related attachments, tags, collections, section and custom fields. - Action **Get Brandfolder** Returns a single Brandfolder by its id, including its name, privacy, slug and tagline. - Action **Get collection** Returns a Brandfolder collection's details, optionally with its asset count and related records. - Action **List assets** Returns the assets in a Brandfolder, optionally narrowed by a search query and expanded with related records such as tags, collections or attachments. - Action **List Brandfolders** Returns all Brandfolders the connected user can access, optionally filtered by a search query. - Action **List collections** Returns every collection your Brandfolder account can access, across all Brandfolders. - Action **List sections** Returns the sections in a Brandfolder, with each section's name, default asset type and position. - Action **List tags** Returns the tags on assets in a Brandfolder. - Action **Update Asset** Updates an existing Brandfolder asset's name, description, thumbnail, approval, availability dates, and can add new attachments. - Action **Update attachment** Updates an attachment's file name or replaces its file from a URL, and returns the updated attachment. - Action **Update Brandfolder** Updates the name, privacy, slug or tagline of a Brandfolder. - Trigger **New Problem** Triggers when a new problem is created in ServiceDesk Plus Cloud. - Trigger **Trigger** Triggers when a request is created or updated in ServiceDesk Plus Cloud. - Action **Add request note** Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician. - Action **Add request task** Adds a task to an existing request in ServiceDesk Plus Cloud. - Action **Add request worklog** Adds a worklog (time spent by a technician) to a ServiceDesk Plus request. - Action **Create Request** Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values. - Action **Delete request** Deletes a request from ServiceDesk Plus Cloud. - Action **Find Request** Finds service desk requests whose chosen field matches a value, returning the matching requests. - Action **Get problem** Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values. - Action **Get request** Returns a single service desk request by its id, including its custom field values. - Action **Get request note** Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author. - Action **Get request task** Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields. - Action **Get request worklog** Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges. - Action **Invoke API Call** Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response. - Action **Update problem** Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in. - Action **Update Request** Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed. ## Each app on its own - [ **Brandfolder** Store, share, and showcase your assets in one place with Brandfolder, the world's most powerfully simple...](https://apiant.ai/connections/brandfolder) - [ **ManageEngine ServiceDesk Plus Cloud** ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset...](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud) Reviews ## What our customers say ## More from Brandfolder - [ **Brandfolder to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/brandfolder-to-hubspot) - [ **Brandfolder to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/brandfolder-to-salesforce) - [ **Brandfolder to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/brandfolder-to-slack) - [ **Brandfolder to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/brandfolder-to-google-sheets) - [ **Brandfolder to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/brandfolder-to-gmail) - [ **Brandfolder to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/brandfolder-to-google-calendar) ## More into ManageEngine ServiceDesk Plus Cloud - [ **HubSpot to ManageEngine ServiceDesk Plus Cloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-manageengine-servicedesk-plus-cloud) - [ **Google Sheets to ManageEngine ServiceDesk Plus Cloud** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-manageengine-servicedesk-plus-cloud) - [ **Gmail to ManageEngine ServiceDesk Plus Cloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-manageengine-servicedesk-plus-cloud) - [ **Google Calendar to ManageEngine ServiceDesk Plus Cloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-manageengine-servicedesk-plus-cloud) - [ **Google Drive to ManageEngine ServiceDesk Plus Cloud** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-manageengine-servicedesk-plus-cloud) - [ **Mailchimp to ManageEngine ServiceDesk Plus Cloud** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-manageengine-servicedesk-plus-cloud) Questions ## Brandfolder and ManageEngine ServiceDesk Plus Cloud, answered ### ### What can start an automation from Brandfolder? Any of Brandfolder's 3 triggers in the catalog, including New Brandfolder, New Collection and New Section. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Brandfolder? Any of ManageEngine ServiceDesk Plus Cloud's 14 actions, including Create Request, Update problem, Update Request and Add request note. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ManageEngine ServiceDesk Plus Cloud to Brandfolder? Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Brandfolder too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Brandfolder's actions are listed here as well. ### ### Do I have to build a connector for Brandfolder or ManageEngine ServiceDesk Plus Cloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Brandfolder and ManageEngine ServiceDesk Plus Cloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.