Integration
Connect Braintrust and Zendesk Messaging
When New Event fires in Braintrust, your agent runs Send Message in Zendesk Messaging, or New Conversation Message in Zendesk Messaging to Add project in Braintrust. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Braintrust and Zendesk Messaging to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Braintrust and Zendesk Messaging can do together
From Braintrust to Zendesk Messaging
When New Event in Braintrust
then Send Message in Zendesk Messaging
From Zendesk Messaging to Braintrust
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Braintrust and Zendesk Messaging
Triggers and actions 3 triggers · 20 actions
- New Event
Triggers when an automation creates a new event.
- New Project
Triggers when a new project is created.
- Add dataset
Create a new Braintrust dataset.
- Add experiment
Create a new Braintrust experiment.
- Add project
Create a new Braintrust project.
- Add prompt
Create a new Braintrust prompt.
- Delete project
Delete a Braintrust project.
- Get dataset
Retrieve a Braintrust dataset by id.
- Get experiment
Retrieve a Braintrust experiment by id.
- Get project
Retrieve a Braintrust project by id.
- Get prompt
Retrieve a Braintrust prompt by id.
- Insert dataset events
Insert one or more rows/events into a Braintrust dataset.
- Insert experiment events
Insert one or more events (spans/rows) into a Braintrust experiment.
- Insert project logs events
Insert one or more log events into a Braintrust project's logs.
- List datasets
List Braintrust datasets.
- List experiments
List Braintrust experiments.
- List projects
List all Braintrust projects.
- List prompts
List Braintrust prompts.
- Update project
Partially update a Braintrust project.
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Braintrust and Zendesk Messaging, answered
What can start an automation from Braintrust?
Any of Braintrust's 2 triggers in the catalog, including New Event and New Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk Messaging when something happens in Braintrust?
Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk Messaging to Braintrust?
Yes. When something happens in Zendesk Messaging, your agent can act in Braintrust too. This page covers both directions: Zendesk Messaging's triggers and Braintrust's actions are listed here as well.
Do I have to build a connector for Braintrust or Zendesk Messaging?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Braintrust and Zendesk Messaging without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.