Integration
Connect Braintrust to Freshworks CRM
When something happens in Braintrust, your agent does the next thing in Freshworks CRM. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Braintrust and Freshworks CRM to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 8 triggers · 34 actions
Trigger
New EventTriggers when an automation creates a new event.
Trigger
New ProjectTriggers when a new project is created.
Action
Add datasetCreate a new Braintrust dataset. POST /v1/dataset
Action
Add experimentCreate a new Braintrust experiment. POST /v1/experiment
Action
Add projectCreate a new Braintrust project. POST /v1/project
Action
Add promptCreate a new Braintrust prompt. POST /v1/prompt
Action
Delete projectDelete a Braintrust project. DELETE /v1/project/{project_id}
Action
Get datasetRetrieve a Braintrust dataset by id. GET /v1/dataset/{dataset_id}
Action
Get experimentRetrieve a Braintrust experiment by id. GET /v1/experiment/{experiment_id}
Action
Get projectRetrieve a Braintrust project by id. GET /v1/project/{project_id}
Action
Get promptRetrieve a Braintrust prompt by id. GET /v1/prompt/{prompt_id}
Action
Insert dataset eventsInsert one or more rows/events into a Braintrust dataset. POST /v1/dataset/{dataset_id}/insert
Action
Insert experiment eventsInsert one or more events (spans/rows) into a Braintrust experiment. POST /v1/experiment/{experiment_id}/insert
Action
Insert project logs eventsInsert one or more log events into a Braintrust project's logs. POST /v1/project_logs/{project_id}/insert
Action
List datasetsList Braintrust datasets. GET /v1/dataset
Action
List experimentsList Braintrust experiments. GET /v1/experiment
Action
List projectsList all Braintrust projects. GET /v1/project
Action
List promptsList Braintrust prompts. GET /v1/prompt
Action
Update projectPartially update a Braintrust project. PATCH /v1/project/{project_id}
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.