Integration
Connect BotMape to Zoho Desk
When something happens in BotMape, your agent does the next thing in Zoho Desk. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BotMape and Zoho Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BotMape can start in Zoho Desk
When New Lead Captured in BotMape
then Add Attachment in Zoho Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BotMape and Zoho Desk
Triggers and actions 1 trigger · 20 actions
- New Lead Captured
Triggers when a new lead is captured — either from a chat conversation or added manually.
- Add agent
Create a new AI agent with custom configuration and personality.
- Add knowledge base entry
Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded.
- Create Lead
Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically.
- Delete knowledge base entry
Remove a specific knowledge entry from an AI agent's training data.
- Get agent
Retrieve detailed information about a specific AI agent by ID.
- List agents
Get all AI agents owned by the authenticated user with their configurations.
- List knowledge base entries
Retrieve all knowledge base entries that train an AI agent's responses.
- Update agent
Update an existing AI agent's configuration, personality, or appearance.
- Add Attachment
Attaches a file to a Zoho Desk ticket.
- Add Comment
Add a comment to a ticket.
- Create Account
Adds a new account to Zoho Desk.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket for customer requests.
- Delete ticket
Move a ticket to trash.
- Get account
Get an account by ID.
- Get contact
Fetches a contact by ID. An error occurs if the contact is not found.
- Get ticket
Get a ticket by ID.
- Update account
Update an account.
- Update Contact
Updates an existing contact.
- Update Ticket
Updates an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
BotMape and Zoho Desk, answered
What can start an automation from BotMape?
Any of BotMape's 1 trigger in the catalog, including New Lead Captured. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho Desk when something happens in BotMape?
Any of Zoho Desk's 12 actions, including Create Account, Create Contact, Create Ticket and Update account. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho Desk to BotMape?
Zoho Desk has no triggers in the catalog today, so automations start in BotMape. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it.
Do I have to build a connector for BotMape or Zoho Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.