Connect BotMape to SparrowDesk

Both apps 28BotMape 9SparrowDesk 19

• Trigger
  New Lead Captured

  Triggers when a new lead is captured — either from a chat conversation or added manually.

• Action
  Add agent

  Create a new AI agent with custom configuration and personality. POST /api/chatbots

• Action
  Add knowledge base entry

  Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. POST /api/chatbots/:chatbotId/knowledge

• Action
  Create Lead

  Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically.

• Action
  Delete knowledge base entry

  Remove a specific knowledge entry from an AI agent's training data. DELETE /api/chatbots/:chatbotId/knowledge/:knowledgeId

• Action
  Get agent

  Retrieve detailed information about a specific AI agent by ID. GET /api/chatbots/:id

• Action
  List agents

  Get all AI agents owned by the authenticated user with their configurations. GET /api/chatbots

• Action
  List knowledge base entries

  Retrieve all knowledge base entries that train an AI agent's responses. GET /api/chatbots/:chatbotId/knowledge

• Action
  Update agent

  Update an existing AI agent's configuration, personality, or appearance. PUT /api/chatbots/:id

• Trigger
  New Contact

  Fires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.

• Trigger
  New Ticket

  Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.

• Action
  Add Company

  Create a company. POST /companies

• Action
  Add Ticket Reply

  Create a reply on a conversation (ticket). POST /conversations/{id}/reply

• Action
  Create Contact

  Creates a new contact in your SparrowDesk account.

• Action
  Create Ticket

  Creates a new ticket (conversation) in your SparrowDesk account.

• Action
  Delete Contact

  Delete a contact by ID. DELETE /contacts/{id}

• Action
  Delete Ticket

  Delete a conversation (ticket) by ID. DELETE /conversations/{id}

• Action
  Get Company

  Retrieve a company by ID. GET /companies/{id}

• Action
  Get Contact

  Retrieve a single contact by ID. GET /contacts/{id}

• Action
  Get Ticket

  Retrieve a single conversation (ticket) by ID. GET /conversations/{id}

• Action
  List Companies

  List all companies. GET /companies

• Action
  List Contacts

  List all contacts. GET /contacts

• Action
  List Members

  List all team members on the account. GET /members

• Action
  List Tags

  List all tags on the account. GET /tags

• Action
  List Tickets

  List all conversations (tickets). GET /conversations

• Action
  Update Company

  Update a company by ID. PATCH /companies/{id}

• Action
  Update Contact

  Update a contact by ID. PATCH /contacts/{id}

• Action
  Update Ticket

  Update a conversation (ticket) by ID. PATCH /conversations/{id}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.