Integration
Connect BotMape to Order Desk
When something happens in BotMape, your agent does the next thing in Order Desk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want BotMape and Order Desk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with BotMape and Order Desk
Triggers and actions 3 triggers · 24 actions
Trigger
New Lead CapturedTriggers when a new lead is captured — either from a chat conversation or added manually.
- Add agent
Create a new AI agent with custom configuration and personality. POST /api/chatbots
- Add knowledge base entry
Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. POST /api/chatbots/:chatbotId/knowledge
- Create Lead
Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically.
- Delete knowledge base entry
Remove a specific knowledge entry from an AI agent's training data. DELETE /api/chatbots/:chatbotId/knowledge/:knowledgeId
- Get agent
Retrieve detailed information about a specific AI agent by ID. GET /api/chatbots/:id
- List agents
Get all AI agents owned by the authenticated user with their configurations. GET /api/chatbots
- List knowledge base entries
Retrieve all knowledge base entries that train an AI agent's responses. GET /api/chatbots/:chatbotId/knowledge
- Update agent
Update an existing AI agent's configuration, personality, or appearance. PUT /api/chatbots/:id
Trigger
New Order AddedTriggered when a new order is added in Order Desk.
- Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
- Add Order Item
Adds a line item to an existing order in Order Desk.
- Add Order Note
Adds a note to an order's history in Order Desk.
- Add Shipment
Records a shipment with tracking details against an order in Order Desk.
- Change Folder
Moves an order into a different folder in Order Desk.
- Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
- Create Inventory Item
Creates a product in the Order Desk store's inventory.
- Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
- Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
- Delete Order
Deletes an order from Order Desk.
- Delete Order Item
Removes a line item from an order in Order Desk.
- Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
- Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
- List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
- Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
- Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
- Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.