--- title: "Connect BotMape and HelpSpot - APIANT.ai" description: "When \"New Lead Captured\" fires in BotMape, your agent runs \"Create a New Request\" in HelpSpot, or \"New Request\" in HelpSpot to \"Create Lead\" in BotMape." canonical: "https://apiant.ai/connect/botmape-to-helpspot" --- # Connect BotMape and HelpSpot When **New Lead Captured** fires in [BotMape](https://apiant.ai/connections/botmape), your agent runs **Create a New Request** in [HelpSpot](https://apiant.ai/connections/helpspot), or **New Request** in HelpSpot to **Create Lead** in BotMape. Describe the whole flow and it is built, tested on every scenario and kept running. BotMape **1** trigger BotMape **8** actions HelpSpot **2** triggers HelpSpot **4** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BotMape and HelpSpot to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BotMape and HelpSpot can do together ### From BotMape to HelpSpot - When **New Lead Captured** in BotMape then **Create a New Request** in HelpSpot - When **New Lead Captured** in BotMape then **Update an Existing Request** in HelpSpot ### From HelpSpot to BotMape - When **New Request** in HelpSpot then **Create Lead** in BotMape - When **Update** in HelpSpot then **Add agent** in BotMape Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BotMape and HelpSpot ## Triggers and actions 3 triggers · 12 actions - Trigger **New Lead Captured** Triggers when a new lead is captured — either from a chat conversation or added manually. - Action **Add agent** Create a new AI agent with custom configuration and personality. - Action **Add knowledge base entry** Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. - Action **Create Lead** Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically. - Action **Delete knowledge base entry** Remove a specific knowledge entry from an AI agent's training data. - Action **Get agent** Retrieve detailed information about a specific AI agent by ID. - Action **List agents** Get all AI agents owned by the authenticated user with their configurations. - Action **List knowledge base entries** Retrieve all knowledge base entries that train an AI agent's responses. - Action **Update agent** Update an existing AI agent's configuration, personality, or appearance. - Trigger **New Request** Triggers when a new request is created. - Trigger **Update** Triggers when a request is updated. - Action **Create a New Request** Creates a new request. Please note that one of the following is required; first name, last name, user id, email, or phone. - Action **Get request** Get one request by xRequest id. - Action **List categories** List request categories. - Action **Update an Existing Request** Updates a request. Please note that xRequest id is required. ## Each app on its own - [ **BotMape** BotMape is a no-code AI agent platform that helps businesses create, train, and deploy custom AI-powered...](https://apiant.ai/connections/botmape) - [ **HelpSpot** HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing...](https://apiant.ai/connections/helpspot) Reviews ## What our customers say ## More from BotMape - [ **BotMape to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/botmape-to-hubspot) - [ **BotMape to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/botmape-to-salesforce) - [ **BotMape to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/botmape-to-slack) - [ **BotMape to Google Sheets** Google Sheets](https://apiant.ai/connect/botmape-to-google-sheets) - [ **BotMape to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/botmape-to-gmail) - [ **BotMape to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/botmape-to-google-calendar) ## More into HelpSpot - [ **Google Sheets to HelpSpot** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpspot) - [ **Gmail to HelpSpot** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpspot) - [ **Google Calendar to HelpSpot** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpspot) - [ **Google Drive to HelpSpot** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpspot) - [ **ActiveCampaign to HelpSpot** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-helpspot) - [ **Airtable to HelpSpot** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-helpspot) Questions ## BotMape and HelpSpot, answered ### ### What can start an automation from BotMape? Any of BotMape's 1 trigger in the catalog, including New Lead Captured. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpSpot when something happens in BotMape? Any of HelpSpot's 4 actions, including Create a New Request, Update an Existing Request, Get request and List categories. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpSpot to BotMape? Yes. When something happens in HelpSpot, your agent can act in BotMape too. This page covers both directions: HelpSpot's triggers and BotMape's actions are listed here as well. ### ### Do I have to build a connector for BotMape or HelpSpot? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BotMape and HelpSpot without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.