--- title: "Connect BotMape to Crisp - APIANT.ai" description: "When \"New Lead Captured\" fires in BotMape, your agent runs \"Mark messages as read in conversation\" in Crisp." canonical: "https://apiant.ai/connect/botmape-to-crisp" --- # Connect BotMape to Crisp When **New Lead Captured** fires in [BotMape](https://apiant.ai/connections/botmape), your agent runs **Mark messages as read in conversation** in [Crisp](https://apiant.ai/connections/crisp). Describe the whole flow and it is built, tested on every scenario and kept running. BotMape **1** trigger BotMape **8** actions Crisp **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BotMape and Crisp to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BotMape can start in Crisp - When **New Lead Captured** in BotMape then **Mark messages as read in conversation** in Crisp - When **New Lead Captured** in BotMape then **Add Segments to Conversation** in Crisp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BotMape and Crisp ## Triggers and actions 1 trigger · 14 actions - Trigger **New Lead Captured** Triggers when a new lead is captured — either from a chat conversation or added manually. - Action **Add agent** Create a new AI agent with custom configuration and personality. - Action **Add knowledge base entry** Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. - Action **Create Lead** Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically. - Action **Delete knowledge base entry** Remove a specific knowledge entry from an AI agent's training data. - Action **Get agent** Retrieve detailed information about a specific AI agent by ID. - Action **List agents** Get all AI agents owned by the authenticated user with their configurations. - Action **List knowledge base entries** Retrieve all knowledge base entries that train an AI agent's responses. - Action **Update agent** Update an existing AI agent's configuration, personality, or appearance. - Action **Add Segments to Conversation** Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has. - Action **Assign conversation** Assigns a Crisp conversation to a chosen operator so it is routed to that person. - Action **Change Conversation State** Changes a Crisp conversation's state to resolved, unresolved or pending. - Action **Delete conversation** Permanently removes a conversation from your Crisp website, identified by its session ID. - Action **Delete people profile** Removes a people profile (contact) from your Crisp website, identified by its people ID or email address. - Action **Mark messages as read in conversation** Marks messages in a Crisp conversation as read, either specific messages or all of them. ## Each app on its own - [ **BotMape** BotMape is a no-code AI agent platform that helps businesses create, train, and deploy custom AI-powered...](https://apiant.ai/connections/botmape) - [ **Crisp** Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger...](https://apiant.ai/connections/crisp) Reviews ## What our customers say ## More from BotMape - [ **BotMape to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/botmape-to-hubspot) - [ **BotMape to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/botmape-to-salesforce) - [ **BotMape to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/botmape-to-slack) - [ **BotMape to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/botmape-to-google-sheets) - [ **BotMape to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/botmape-to-gmail) - [ **BotMape to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/botmape-to-google-calendar) ## More into Crisp - [ **HubSpot to Crisp** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-crisp) - [ **Salesforce to Crisp** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-crisp) - [ **Slack to Crisp** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-crisp) - [ **Google Sheets to Crisp** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-crisp) - [ **Gmail to Crisp** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-crisp) - [ **Google Calendar to Crisp** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-crisp) Questions ## BotMape and Crisp, answered ### ### What can start an automation from BotMape? Any of BotMape's 1 trigger in the catalog, including New Lead Captured. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Crisp when something happens in BotMape? Any of Crisp's 6 actions, including Add Segments to Conversation, Assign conversation, Change Conversation State and Mark messages as read in conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Crisp to BotMape? Crisp has no triggers in the catalog today, so automations start in BotMape. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it. ### ### Do I have to build a connector for BotMape or Crisp? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BotMape and Crisp without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.