Integration
Connect Boomerangme and HelpDesk
When New Customer fires in Boomerangme, your agent runs Add Followers to Ticket in HelpDesk, or New Message in a Ticket in HelpDesk to Create Customer in Boomerangme. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Boomerangme and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Boomerangme and HelpDesk can do together
From Boomerangme to HelpDesk
When New Customer in Boomerangme
then Add Followers to Ticket in HelpDesk
From HelpDesk to Boomerangme
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Boomerangme and HelpDesk
Triggers and actions 7 triggers · 46 actions
- Card Issued
Triggers when a new loyalty card is issued to a customer.
- New Customer
Triggers when a new customer is added in Boomerangme.
- New Manager
Triggers when a new manager is added to the account.
- New Subaccount
Triggers when a new sub-account company signs up under your agency.
- New Template
Triggers when a new card template is created.
- Activate Template
Activates a card template so customers can install cards from it.
- Add Amount to Card
Adds an amount to a customer's Cashback card.
- Card Add Point
Adds points to a customer's Discount, Cashback or Gift card.
- Card Add Reward
Adds rewards to a customer's Stamp card.
- Card Add Scores
Adds points (scores) to a customer's Reward or Multipass card.
- Card Add Stamp
Adds stamps to a customer's Stamp loyalty card.
- Card Add Visit
Records visits on a customer's loyalty card.
- Card Receive Reward
Redeems a reward on a customer's Reward card.
- Card Redeem Coupon
Redeems a customer's Coupon card.
- Card Subtract Amount
Subtracts an amount from a customer's Cashback card.
- Card Subtract Point
Subtracts points from a customer's Discount, Cashback or Gift card.
- Card Subtract Reward
Subtracts rewards from a customer's Stamp card.
- Card Subtract Scores
Subtracts points (scores) from a customer's Reward or Multipass card.
- Card Subtract Stamp
Subtracts stamps from a customer's Stamp card.
- Card Subtract Visit
Subtracts visits from a customer's Multipass or Membership card.
- Create Company
Creates a sub-account company under your agency account.
- Create Customer
Creates a new customer in Boomerangme.
- Create Webhook Subscription
Subscribes a URL to a Boomerangme webhook event.
- Delete Template
Deletes a Boomerangme card template.
- Delete Webhook Subscription
Deletes a Boomerangme webhook subscription.
- Edit Company
Updates a sub-account company's name or expiry date.
- Edit Customer
Updates an existing customer's details.
- Find Card
Finds a customer's card for a given card template.
- Find Customer by Phone
Finds a customer by phone number.
- Issue Card
Issues a loyalty card from a template to a customer.
- Send Push
Sends a push notification to holders of a card template, or to one card.
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into HelpDesk
Questions
Boomerangme and HelpDesk, answered
What can start an automation from Boomerangme?
Any of Boomerangme's 5 triggers in the catalog, including New Customer, New Manager, New Subaccount and New Template. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in Boomerangme?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to Boomerangme?
Yes. When something happens in HelpDesk, your agent can act in Boomerangme too. This page covers both directions: HelpDesk's triggers and Boomerangme's actions are listed here as well.
Do I have to build a connector for Boomerangme or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Boomerangme and HelpDesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.