---
title: "Connect Booker Merchant and Hostaway - APIANT.ai"
description: "When \"New Customer\" fires in Booker Merchant, your agent runs \"Add Host Note to Reservation\" in Hostaway."
canonical: "https://apiant.ai/connect/booker-merchant-to-hostaway"
---

# Connect Booker Merchant and Hostaway

When **New Customer** fires in [Booker Merchant](https://apiant.ai/connections/booker-merchant), your agent runs **Add Host Note to Reservation** in [Hostaway](https://apiant.ai/connections/hostaway), or **New Listing** in Hostaway to **Create Customer** in Booker Merchant. Describe the whole flow and it is built, tested on every scenario and kept running.

Booker Merchant **6** triggers Booker Merchant **53** actions Hostaway **5** triggers Hostaway **25** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Booker Merchant and Hostaway to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Booker Merchant and Hostaway can do together

### From Booker Merchant to Hostaway

- When **New Customer** in Booker Merchant then **Add Host Note to Reservation** in Hostaway
- When **New Order** in Booker Merchant then **Create Expense** in Hostaway

### From Hostaway to Booker Merchant

- When **New Listing** in Hostaway then **Create Customer** in Booker Merchant
- When **New Reservation** in Hostaway then **Create Dependent Customer** in Booker Merchant

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Booker Merchant and Hostaway

## Triggers and actions 11 triggers · 78 actions

- Trigger

**New Customer**

Triggered when a new customer is added at a location.

- Trigger

**New Order**

Triggered when a new order is added at a location.

- Trigger

**New or Updated Appointment**

Triggered when an appointment is added or updated.

- Trigger

**New or Updated Appointment Treatment**

Triggered when an appointment treatment line is added or updated.

- Trigger

**New or Updated Customer**

Triggered when a customer is added or updated.

- Trigger

**Updated Customer**

Triggered when an existing customer is updated.

- Action

**Create Customer**

Create a new customer.

- Action

**Create Dependent Customer**

Create a customer that belongs to another customer's account.

- Action

**Create Employee**

Create a new employee.

- Action

**Create Membership**

Create a new membership.

- Action

**Create Room**

Create a new room.

- Action

**Create Special**

Create a special/promotion at a location.

- Action

**Delete Customer**

Delete a customer.

- Action

**Delete Employee**

Delete an employee.

- Action

**Delete Membership**

Delete a membership.

- Action

**Delete Room**

Delete a room.

- Action

**Find Appointments**

List appointments at a location within a date range.

- Action

**Find Customers**

List/search customers at a location.

- Action

**Find Employees**

List employees/staff at a location.

- Action

**Find Location**

Find a single location matching your filters.

- Action

**Find Locations**

List locations for the merchant account.

- Action

**Find Orders**

List orders at a location.

- Action

**Find Packages**

Search the packages a location sells.

- Action

**Find Products**

Search the products available to sell on an order.

- Action

**Find Rooms**

Search the treatment rooms at a location.

- Action

**Find Series**

Search the service series a location sells.

- Action

**Find Specials**

List active specials/promotions at a location.

- Action

**Find Treatments**

List bookable treatments/services at a location.

- Action

**Get Appointment**

Get a single appointment by ID.

- Action

**Get Appointment By Booking Number**

Retrieves an appointment using the booking reference the customer was given, rather than its internal Booker id.

- Action

**Get Appointments**

Retrieves a batch of appointments by their Booker ids, with their treatments, staff, customer and times.

- Action

**Get Customer**

Get a single customer by ID.

- Action

**Get Customer Appointments**

List the appointments booked for one customer.

- Action

**Get Customer Types**

List the customer types configured at a location.

- Action

**Get Employee**

Get a single employee by ID.

- Action

**Get Employee Schedule**

Retrieve an employee's working schedule.

- Action

**Get Gift Certificate Templates**

List the gift certificate templates a location offers.

- Action

**Get Location**

Get a single location by ID.

- Action

**Get Location Cancellation Policy**

Retrieve a location's cancellation policy.

- Action

**Get Location Categories**

List a location's service categories.

- Action

**Get Location Return Policy**

Retrieve a location's return policy.

- Action

**Get Location Schedule**

Get a location's day schedule / business hours.

- Action

**Get Location Sub Categories**

List the sub-categories under a location's service category.

- Action

**Get Package**

Retrieve a package by its id.

- Action

**Get Product Categories**

List the product categories available.

- Action

**Get Product Sub Categories**

List the product sub-categories available.

- Action

**Get Quantity In Stock**

Check the stock level of a product.

- Action

**Get Room**

Retrieve a room by its id.

- Action

**Get Special By Code**

Retrieve a promotional special using its code.

- Action

**Get Treatment**

Get a single treatment/service by ID.

- Action

**Update Customer**

Update a customer record.

- Action

**Update Employee**

Update an existing employee.

- Action

**Update Employee Schedule**

Update an employee's working schedule.

- Action

**Update Location**

Update an existing location.

- Action

**Update Location Cancellation Policy**

Update a location's cancellation policy.

- Action

**Update Location Weekly Day Schedule**

Update a location's weekly opening hours.

- Action

**Update Membership**

Update an existing membership.

- Action

**Update Room**

Update an existing room.

- Action

**Update Treatment**

Update an existing treatment.

- Trigger

**New Listing**

Triggers when a new listing is added to Hostaway.

- Trigger

**New Reservation**

Triggers when a new reservation is created in Hostaway, from any channel.

- Trigger

**New Review**

Triggers when a new review is received.

- Trigger

**New Task**

Triggers when a new task is created in Hostaway.

- Trigger

**New / Updated Reservation**

Triggers when a reservation is created or changed, such as new dates, a new status or a guest update.

- Action

**Add Host Note to Reservation**

Sets the host note on a reservation, replacing any note already there.

- Action

**Cancel Reservation**

Cancels a reservation.

- Action

**Create Expense**

Records an expense or extra against a listing, for owner statements.

- Action

**Create Listing**

Creates a listing.

- Action

**Create Reservation**

Creates a reservation on a listing for a guest and dates.

- Action

**Delete Listing**

Deletes a listing.

- Action

**Delete Task**

Deletes a task.

- Action

**Find a Reservation**

Returns a reservation by its Hostaway reservation ID, with the guest, dates, price and status.

- Action

**Get Listing**

Returns a listing by its ID.

- Action

**Get Listing Calendar**

Returns a listing's availability, price and stay rules for each day in a date range.

- Action

**Get Task**

Returns a task by its ID.

- Action

**List Conversation Messages**

Returns the messages in a guest conversation.

- Action

**List Conversations**

Returns guest conversations, newest first.

- Action

**List Listings**

Returns the listings in the account, optionally filtered by name, city or country.

- Action

**List Reservation Custom Fields**

Returns the reservation custom fields defined in the account, with the IDs used to set their values.

- Action

**List Reviews**

Returns guest and host reviews, optionally for one listing or reservation.

- Action

**List Tasks**

Returns tasks, optionally for one reservation or status.

- Action

**List Users**

Returns the users in the Hostaway account.

- Action

**Reply to Review**

Posts a public host reply to a guest review.

- Action

**Search Reservations**

Finds reservations by listing, guest, channel or arrival and departure dates.

- Action

**Update Listing**

Updates the name, address, price or capacity of a listing. Blank fields are left unchanged.

- Action

**Update Listing Calendar**

Blocks or opens days on a listing calendar, or changes their price and stay rules.

- Action

**Update Reservation**

Updates the dates, guest details, price or notes of a reservation. Blank fields are left unchanged.

- Action

**Update Reservation Custom Fields**

Sets values for reservation custom fields you created in Hostaway.

- Action

**Update Task**

Updates a task. Blank fields are left unchanged.

## Each app on its own

- [ **Booker Merchant** Booker by Mindbody is a cloud booking and business-management platform for spas and salons.](https://apiant.ai/connections/booker-merchant)
- [ **Hostaway** Hostaway is a property management system with a built-in channel manager software that lets you manage...](https://apiant.ai/connections/hostaway)

Reviews

## What our customers say

## More from Booker Merchant

- [ **Booker Merchant to EasyCSV** EasyCSV enables your users or team members to import CSV files and Google Sheets into your app or any public...](https://apiant.ai/connect/booker-merchant-to-easycsv)
- [ **Booker Merchant to MailerLite** MailerLite’s super-fast email marketing platform helps you grow your business online using innovative email...](https://apiant.ai/connect/booker-merchant-to-mailerlite)
- [ **Booker Merchant to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/booker-merchant-to-hubspot)
- [ **Booker Merchant to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/booker-merchant-to-salesforce)
- [ **Booker Merchant to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/booker-merchant-to-slack)
- [ **Booker Merchant to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/booker-merchant-to-google-sheets)

## More into Hostaway

- [ **Google Sheets to Hostaway** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hostaway)
- [ **Gmail to Hostaway** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hostaway)
- [ **Google Calendar to Hostaway** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hostaway)
- [ **Google Drive to Hostaway** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-hostaway)
- [ **ActiveCampaign to Hostaway** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-hostaway)
- [ **Airtable to Hostaway** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-hostaway)

Questions

## Booker Merchant and Hostaway, answered

###

### What can start an automation from Booker Merchant?

Any of Booker Merchant's 6 triggers in the catalog, including New Customer, New Order, New or Updated Appointment and New or Updated Appointment Treatment. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Hostaway when something happens in Booker Merchant?

Any of Hostaway's 25 actions, including Create Expense, Create Listing, Create Reservation and Update Listing. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Hostaway to Booker Merchant?

Yes. When something happens in Hostaway, your agent can act in Booker Merchant too. This page covers both directions: Hostaway's triggers and Booker Merchant's actions are listed here as well.

###

### Do I have to build a connector for Booker Merchant or Hostaway?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Booker Merchant and Hostaway without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
