Connect BONZO and Nextiva

Both apps 36BONZO 19Nextiva 17

• Trigger
  New People From Campaigns

  Triggers when a new person (prospect) is added to the selected Bonzo campaign.

• Action
  Add note

  Adds a note to a prospect in Bonzo.

• Action
  Add prospect

  Creates a new prospect in Bonzo and returns the created prospect record.

• Action
  Add prospect to do-not-contact list

  Adds a prospect to the do-not-contact (DNC) list so they are no longer contacted, and returns the updated prospect.

• Action
  Add task

  Creates a task in Bonzo, optionally linked to a prospect and assigned to a team member.

• Action
  Change Prospects Assignee

  Changes which team member a prospect is assigned to.

• Action
  Create Prospect in Campaign

  Creates a new prospect in Bonzo and adds them to the chosen campaign.

• Action
  Create Prospect in Pipeline Stage

  Creates a new prospect in Bonzo and places them in the chosen pipeline stage.

• Action
  Delete prospect

  Deletes a prospect from Bonzo.

• Action
  Find Prospect

  Finds prospects whose email address matches the one you supply and returns the matching prospect records.

• Action
  Get prospect

  Returns the full details of a Bonzo prospect by ID, including contact info, campaigns, pipeline stage and custom field values.

• Action
  List campaigns

  Returns the campaigns in your Bonzo account, including each campaign's name, prospect count and sequence.

• Action
  List pipelines

  Returns the pipelines in your Bonzo account, each with its stages.

• Action
  Move Prospect to Campaign

  Moves an existing prospect into the chosen campaign and returns the updated prospect.

• Action
  Move Prospect to Pipeline Stage

  Moves a prospect into a chosen pipeline stage in Bonzo.

• Action
  Send email

  Sends an email to a Bonzo prospect and returns the resulting message record.

• Action
  Send SMS

  Sends an SMS (or MMS with an attachment) to a Bonzo prospect.

• Action
  Update Prospect

  Updates an existing Bonzo prospect's contact details, address, assignee, tags and co-borrower information.

• Action
  Update task

  Updates an existing task in Bonzo, such as its title, type, due date, assignee or completion state.

• Trigger
  New Missed Call

  Triggers when a call is missed in Nextiva.

• Trigger
  New Received Call

  Triggers when an incoming call is received in Nextiva.

• Trigger
  New Voicemail

  Triggers when a new voicemail is received in Nextiva.

• Trigger
  New Workitem

  Triggers when a new workitem (call, text or email) is created in Nextiva.

• Action
  Get Conversation

  Returns a Nextiva conversation together with its workitems.

• Action
  Get Unread Counts

  Returns the number of unread conversations, mentions, calls and voicemails.

• Action
  Get Workitem

  Returns one Nextiva workitem (a call, text or email) by its ID.

• Action
  Hang Up Call

  Ends an active Nextiva call.

• Action
  Hold Call

  Puts an active Nextiva call on hold.

• Action
  List Conversations

  Returns conversations in the Nextiva account.

• Action
  List Workitems

  Returns workitems (calls, texts, emails) in the Nextiva account.

• Action
  Mute Call

  Mutes an active Nextiva call.

• Action
  Send Email Response

  Sends an email reply on a Nextiva email workitem.

• Action
  Send SMS

  Sends an outbound SMS message from Nextiva.

• Action
  Transfer Workitem to Agent

  Transfers a Nextiva workitem to another agent.

• Action
  Transfer Workitem to Inbox

  Transfers a Nextiva workitem to an inbox (queue).

• Action
  Unmute Call

  Unmutes a muted Nextiva call.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.