Connect Blueshift and Mojo Helpdesk

Both apps 46Blueshift 19Mojo Helpdesk 27

• Trigger
  Campaign Execution Status

  Triggers when a Blueshift campaign's status changes (for example launched, paused or completed).

• Trigger
  New Campaign Activity

  Triggers when a customer has new Blueshift campaign activity, such as a send, open or click.

• Action
  Add campaign

  Creates a one-time or event-triggered campaign with a single message trigger, optionally launching it immediately.

• Action
  Add events in bulk

  Sends up to 30 customer events to Blueshift in a single call, such as purchases, views or custom events.

• Action
  Add user to list

  Adds a single user, identified by email or customer ID, to a Blueshift custom user list.

• Action
  Create Catalog

  Creates a new product catalog in Blueshift and returns its UUID.

• Action
  Delete a Customer

  Deletes a customer profile from Blueshift by email or customer ID.

• Action
  Get catalog

  Returns the details of one catalog, including its name, type, upload method, update frequency, column mappings and when it was last processed.

• Action
  Get customer

  Returns a Blueshift customer's full profile, including contact details, engagement metrics and custom attributes, looked up by the customer's UUID.

• Action
  List campaigns

  Returns the campaigns in your Blueshift account, optionally filtered by name, author, creation or start date, status, type and archived status.

• Action
  List catalogs

  Returns all catalogs in your Blueshift account, including each catalog's UUID, name, item count, status and archived flag.

• Action
  List email templates

  Returns the email templates in your Blueshift account, optionally filtered by name, archived status or editor type.

• Action
  List segments

  Returns the segments in your Blueshift account, optionally filtered by name and archived status.

• Action
  Merge Customers

  Merges two Blueshift customer profiles into one customer ID.

• Action
  Remove user from list

  Removes a single user, identified by email or customer ID, from a Blueshift custom user list.

• Action
  Send an Event

  Sends a customer event to Blueshift, authenticated with your Event API Key.

• Action
  Track Customer Start

  Resumes Blueshift tracking for a previously forgotten customer.

• Action
  Track Customer Stop

  Stops Blueshift from tracking a customer (forget the customer).

• Action
  Trigger Campaign

  Triggers an API-triggered Blueshift campaign for one recipient.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.