---
title: "Connect Bitly and Cliengo - APIANT.ai"
description: "When \"New Bitlink in Group\" fires in Bitly, your agent runs \"Send message\" in Cliengo."
canonical: "https://apiant.ai/connect/bitly-to-cliengo"
---

# Connect Bitly and Cliengo

When **New Bitlink in Group** fires in [Bitly](https://apiant.ai/connections/bitly), your agent runs **Send message** in [Cliengo](https://apiant.ai/connections/cliengo), or **Cliente Nuevo/Actualizado - New/Updated Customer** in Cliengo to **Update a User** in Bitly. Describe the whole flow and it is built, tested on every scenario and kept running.

Bitly **8** triggers Bitly **25** actions Cliengo **2** triggers Cliengo **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Bitly and Cliengo to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Bitly and Cliengo can do together

### From Bitly to Cliengo

- When **New Bitlink in Group** in Bitly then **Send message** in Cliengo
- When **New Branded Short Domain** in Bitly then **Send WhatsApp template message** in Cliengo

### From Cliengo to Bitly

- When **Cliente Nuevo/Actualizado - New/Updated Customer** in Cliengo then **Update a User** in Bitly
- When **Nuevo Cliente - New Customer** in Cliengo then **Add Custom Bitlink** in Bitly

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Bitly and Cliengo

## Triggers and actions 10 triggers · 44 actions

- Trigger

**New Bitlink in Group**

Triggers when a new Bitlink appears in the group.

- Trigger

**New Branded Short Domain**

Triggers when a new branded short domain is added.

- Trigger

**New Channel**

Triggers when a new channel is created.

- Trigger

**New Group**

Triggers when a new group is created.

- Trigger

**New Organization**

Triggers when a new organization is created.

- Trigger

**New QR Code in Group**

Triggers when a new QR code appears in the group.

- Trigger

**New Sorted Bitlink in Group**

Triggers when a new Bitlink appears in the group's sorted ranking.

- Trigger

**New Tag in Group**

Triggers when a new tag appears in the group.

- Action

**Add Custom Bitlink**

create a custom (branded) Bitlink

- Action

**Bulk update bitlinks**

bulk update Bitlinks in a group

- Action

**Create an inline CSV export for a group**

create an inline CSV export for a group

- Action

**Create Bitlink**

Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.

- Action

**Delete a Bitlink**

delete a Bitlink

- Action

**Expand Bitlink**

Returns the long destination URL for a Bitlink ID.

- Action

**Generate a static QR Code image**

generate a static QR code image

- Action

**Get Group Limit Usage**

Returns a Bitly group's current feature limit usage, with the count used for each limit.

- Action

**Get Plan Limits**

Returns all plan limits and their current usage counts for a Bitly organization.

- Action

**Get Platform Limits**

Returns the organization's platform limits and current usage counts per API endpoint.

- Action

**Get QR Code Image**

Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.

- Action

**Get Top Links and QR Codes by Engagement**

Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.

- Action

**Retrieve Bitlink**

Fetches the details of a single Bitlink by its ID.

- Action

**Retrieve Custom Bitlink**

Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.

- Action

**Retrieve Group**

Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.

- Action

**Retrieve Group Preferences**

Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.

- Action

**Retrieve Organization**

Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.

- Action

**Retrieve QR Code**

Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.

- Action

**Retrieve User**

Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.

- Action

**Shorten a Link**

shorten a long URL into a Bitlink

- Action

**Update a Group**

update a group

- Action

**Update a QR Code**

update a QR code

- Action

**Update a User**

update the authenticated user

- Action

**Update Bitlink**

Updates a Bitlink's title, tags, or archived state.

- Action

**Update Group Preferences**

update group preferences

- Trigger

**Cliente Nuevo/Actualizado - New/Updated Customer**

Triggers when a Cliengo contact (customer) is created or updated.

- Trigger

**Nuevo Cliente - New Customer**

Triggers when a new contact (customer) is created in Cliengo.

- Action

**Actualizar Cliente / Update Customer**

Updates an existing Cliengo contact's name, email, phone, status or assigned agent.

- Action

**Add conversation**

Creates a new conversation in the Cliengo inbox on a given channel for a visitor.

- Action

**Assign conversation to operator**

Assigns a conversation to an operator and returns the updated conversation.

- Action

**Buscar Agente / Search Agent**

Finds agents (users/operators) in your Cliengo account whose name or email matches the text you enter.

- Action

**Buscar Contacto / Search Customer**

Searches your Cliengo contacts by name, email, phone or other filters and returns the matching contacts.

- Action

**Close conversation**

Closes a Cliengo inbox conversation, recording whether it resulted in a lead.

- Action

**Crear Cliente / Create Customer**

Creates a new contact (customer) in Cliengo on the chosen channel.

- Action

**Delete contact**

Deletes a contact from your Cliengo account.

- Action

**Get contact**

Returns a single Cliengo contact (lead) by its id, including its status, rating, channel and campaign attribution.

- Action

**Get conversation**

Returns a single inbox conversation by its ID, including channel, status, assignment, phase, tags and participants.

- Action

**List channels**

Returns all active channels on the Cliengo account (websites, WhatsApp, Facebook, Instagram), each with its connection status and assigned chatbot.

- Action

**List conversation messages**

Returns the messages of a Cliengo conversation in chronological order, optionally including system command events.

- Action

**List phases**

Returns every phase (pipeline stage) of the conversation inbox, with its name and position.

- Action

**List tags**

Returns every operator tag defined in the Cliengo account, with its name and color.

- Action

**List users**

Returns the users (agents and operators) of your Cliengo company, with their name, email, role and active status.

- Action

**List WhatsApp templates**

Returns the WhatsApp message templates (approved, pending and rejected) of a WhatsApp channel.

- Action

**Send message**

Sends a message (text, image, command or note) into a Cliengo conversation on behalf of an operator, the chatbot or the visitor.

- Action

**Send WhatsApp template message**

Sends an approved WhatsApp template message to one or more recipients through a WhatsApp Business channel.

- Action

**Update conversation phase**

Moves a conversation to the chosen phase of your pipeline.

## Each app on its own

- [ **Bitly** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connections/bitly)
- [ **Cliengo** Cliengo is a Chatbot that converts your visitors into leads, automatically 24/7.](https://apiant.ai/connections/cliengo)

Reviews

## What our customers say

## More from Bitly

- [ **Bitly to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bitly-to-hubspot)
- [ **Bitly to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bitly-to-salesforce)
- [ **Bitly to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/bitly-to-mailchimp)
- [ **Bitly to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/bitly-to-stripe)
- [ **Bitly to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/bitly-to-shopify)
- [ **Bitly to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/bitly-to-quickbooks-online)

## More into Cliengo

- [ **ActiveCampaign to Cliengo** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-cliengo)
- [ **Airtable to Cliengo** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-cliengo)
- [ **Asana to Cliengo** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-cliengo)
- [ **ClickUp to Cliengo** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-cliengo)
- [ **Brevo to Cliengo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-cliengo)
- [ **Calendly to Cliengo** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-cliengo)

Questions

## Bitly and Cliengo, answered

###

### What can start an automation from Bitly?

Any of Bitly's 8 triggers in the catalog, including New Bitlink in Group, New Branded Short Domain, New Channel and New Group. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Cliengo when something happens in Bitly?

Any of Cliengo's 19 actions, including Send message, Send WhatsApp template message, Update conversation phase and Actualizar Cliente / Update Customer. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Cliengo to Bitly?

Yes. When something happens in Cliengo, your agent can act in Bitly too. This page covers both directions: Cliengo's triggers and Bitly's actions are listed here as well.

###

### Do I have to build a connector for Bitly or Cliengo?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Bitly and Cliengo without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
