--- title: "Connect Birdeye and ProjectManager - APIANT.ai" description: "When \"New Contact\" fires in Birdeye, your agent runs \"Create Task\" in ProjectManager, or \"New Project\" in ProjectManager to \"Add Ticket Comment\" in Birdeye." canonical: "https://apiant.ai/connect/birdeye-to-projectmanager" --- # Connect Birdeye and ProjectManager When **New Contact** fires in [Birdeye](https://apiant.ai/connections/birdeye), your agent runs **Create Task** in [ProjectManager](https://apiant.ai/connections/projectmanager), or **New Project** in ProjectManager to **Add Ticket Comment** in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running. Birdeye **4** triggers Birdeye **18** actions ProjectManager **3** triggers ProjectManager **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Birdeye and ProjectManager to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Birdeye and ProjectManager can do together ### From Birdeye to ProjectManager - When **New Contact** in Birdeye then **Create Task** in ProjectManager - When **New Lead** in Birdeye then **Update Task** in ProjectManager ### From ProjectManager to Birdeye - When **New Project** in ProjectManager then **Add Ticket Comment** in Birdeye - When **New Task** in ProjectManager then **Update Ticket** in Birdeye Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Birdeye and ProjectManager ## Triggers and actions 7 triggers · 41 actions - Trigger **New Contact** Triggers when a new customer contact is added in Birdeye. - Trigger **New Lead** Triggers when a new lead is added in Birdeye. - Trigger **New Ticket** Triggers when a new ticket is created in Birdeye. - Trigger **Survey Completed** Triggers when a customer submits a response to a survey. - Action **Add Ticket Comment** Adds a comment to a ticket. - Action **Delete Tag** Deletes a review tag from the account. - Action **Get Business** Returns the profile of a business or location. - Action **Get Contact Activity Log** Returns a contact's activity history, such as review requests sent and reviews written. - Action **Get Dashboard Data** Returns review count, average rating, sentiment and benchmark figures for a business. - Action **Get Listing** Returns the listing details of a location. - Action **Get Review Summary** Returns review counts by source and by rating for a business. - Action **Get Survey** Returns a survey with its pages and questions. - Action **Get User** Returns the details of a Birdeye user. - Action **List Competitors** Returns the competitors tracked for a business. - Action **List Contacts** Returns the contacts of a business, most recently active first. - Action **List Employees** Returns the employees of a business. - Action **List Locations** Returns the locations (child businesses) under an enterprise account. - Action **List Survey Responses** Returns the responses submitted to a survey. - Action **List Surveys** Returns the surveys of a business. - Action **List Tags** Returns the review tags in the account. - Action **Search Businesses** Searches the businesses under an account by name or number. - Action **Update Ticket** Updates a ticket's status or assignee. - Trigger **New Project** Fires when a new project is created in the ProjectManager workspace. - Trigger **New Task** Triggers when a new task is created, can be configured to find all new tasks or only tasks added to a specific project - Trigger **New User** Fires when a new user (resource) is added to the ProjectManager workspace. - Action **Create Project** Create a new project in your workspace - Action **Create Task** Creates a new task within a specified project - Action **Create Timesheet Entry** Create a single timesheet entry. A timesheet entry is the number of hours spent by a person on a task on a specific day. There can only be one entry per person/task/day, trying to add a second entry will give a conflict error, however you can use the timesheet-update action to increase the number of hours logged for an existing timesheet entry. - Action **Create User** Add a new user/resource in your account - Action **Get Account Information** Returns information about the current user including home URL, email, user ID and workspace name - Action **Get Project Details** Get the details of one specific project - Action **Get Project Priorities** Gets a list of all the priorities which can be applied to a project - Action **Get Project Statuses** Get all the statuses which can be applied to a project - Action **Get Task Details** Get the details of one specific task, you will need to know the task's unique ID - Action **Get Task Fields** Get all the custom fields which can be applied to the tasks in a specific project, each project has different custom fields so you will need to provide a ProjectID with this action - Action **Get Task Field Values** Get the value of each custom field applied to a specific task - Action **Get Task Priorities** Get all the priorities which can be applied to a task - Action **Get Task Statuses (Columns)** Get the statuses (board columns) which can be applied to tasks in a specific project, note that each project has unique task statuses - Action **Get User Details** Get the details of one specific user/resource - Action **Get User Roles** Retrieves the list of user roles (privilege levels) defined in the ProjectManager workspace. - Action **Search Projects** Search through your active projects using various criteria, 100 results max - Action **Search Tasks** Search for tasks across your entire account, using various criteria, 100 results max - Action **Search Users** Search for workspace users/resources using various criteria, 100 results max - Action **Update Project** Update an existing project, empty fields will remain unchanged - Action **Update Task** Update an existing task, empty fields will remain unchanged - Action **Update Task Field Value** Update the value of a custom field for a specific task - Action **Update Timesheet Entry** Update an existing timesheet entry, useful for incrementing the total hours logged or adding notes about the entry - Action **Update User** Update an existing user/resource, empty fields will remain unchanged ## Each app on its own - [ **Birdeye** Birdeye is an all-in-one customer experience platform.](https://apiant.ai/connections/birdeye) - [ **ProjectManager** ProjectManager.com is a simple yet powerful online project management tool that enables you and your team to...](https://apiant.ai/connections/projectmanager) Reviews ## What our customers say ## More from Birdeye - [ **Birdeye to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/birdeye-to-hubspot) - [ **Birdeye to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/birdeye-to-salesforce) - [ **Birdeye to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/birdeye-to-slack) - [ **Birdeye to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/birdeye-to-google-sheets) - [ **Birdeye to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/birdeye-to-gmail) - [ **Birdeye to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/birdeye-to-google-calendar) ## More into ProjectManager - [ **HubSpot to ProjectManager** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-projectmanager) - [ **Google Sheets to ProjectManager** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-projectmanager) - [ **Gmail to ProjectManager** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-projectmanager) - [ **Google Calendar to ProjectManager** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-projectmanager) - [ **Google Drive to ProjectManager** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-projectmanager) - [ **Mailchimp to ProjectManager** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-projectmanager) Questions ## Birdeye and ProjectManager, answered ### ### What can start an automation from Birdeye? Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ProjectManager when something happens in Birdeye? Any of ProjectManager's 23 actions, including Create Project, Create Task, Create Timesheet Entry and Create User. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ProjectManager to Birdeye? Yes. When something happens in ProjectManager, your agent can act in Birdeye too. This page covers both directions: ProjectManager's triggers and Birdeye's actions are listed here as well. ### ### Do I have to build a connector for Birdeye or ProjectManager? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Birdeye and ProjectManager without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.