--- title: "Connect Birdeye and Hex - APIANT.ai" description: "When \"New Contact\" fires in Birdeye, your agent runs \"Create Project\" in Hex, or \"New Project Run\" in Hex to \"Add Ticket Comment\" in Birdeye." canonical: "https://apiant.ai/connect/birdeye-to-hex" --- # Connect Birdeye and Hex When **New Contact** fires in [Birdeye](https://apiant.ai/connections/birdeye), your agent runs **Create Project** in [Hex](https://apiant.ai/connections/hex), or **New Project Run** in Hex to **Add Ticket Comment** in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running. Birdeye **4** triggers Birdeye **18** actions Hex **4** triggers Hex **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Birdeye and Hex to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Birdeye and Hex can do together ### From Birdeye to Hex - When **New Contact** in Birdeye then **Create Project** in Hex - When **New Lead** in Birdeye then **Add Cell** in Hex ### From Hex to Birdeye - When **New Project Run** in Hex then **Add Ticket Comment** in Birdeye - When **List Groups** in Hex then **Update Ticket** in Birdeye Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Birdeye and Hex ## Triggers and actions 8 triggers · 47 actions - Trigger **New Contact** Triggers when a new customer contact is added in Birdeye. - Trigger **New Lead** Triggers when a new lead is added in Birdeye. - Trigger **New Ticket** Triggers when a new ticket is created in Birdeye. - Trigger **Survey Completed** Triggers when a customer submits a response to a survey. - Action **Add Ticket Comment** Adds a comment to a ticket. - Action **Delete Tag** Deletes a review tag from the account. - Action **Get Business** Returns the profile of a business or location. - Action **Get Contact Activity Log** Returns a contact's activity history, such as review requests sent and reviews written. - Action **Get Dashboard Data** Returns review count, average rating, sentiment and benchmark figures for a business. - Action **Get Listing** Returns the listing details of a location. - Action **Get Review Summary** Returns review counts by source and by rating for a business. - Action **Get Survey** Returns a survey with its pages and questions. - Action **Get User** Returns the details of a Birdeye user. - Action **List Competitors** Returns the competitors tracked for a business. - Action **List Contacts** Returns the contacts of a business, most recently active first. - Action **List Employees** Returns the employees of a business. - Action **List Locations** Returns the locations (child businesses) under an enterprise account. - Action **List Survey Responses** Returns the responses submitted to a survey. - Action **List Surveys** Returns the surveys of a business. - Action **List Tags** Returns the review tags in the account. - Action **Search Businesses** Searches the businesses under an account by name or number. - Action **Update Ticket** Updates a ticket's status or assignee. - Trigger **List Groups** Triggers when a group is found in your Hex workspace. - Trigger **List Projects** Triggers when a project is found in your Hex workspace. - Trigger **List Users** Triggers when a user is found in your Hex workspace. - Trigger **New Project Run** Triggers when a new API-triggered run appears for a Hex project. - Action **Add Cell** Create a new cell in a project. - Action **Add Collection** Create a new collection. - Action **Add Data Connection** Create a new data connection. - Action **Create Embed URL** Creates a presigned URL to embed a published Hex project. - Action **Create Group** Creates a new group in your Hex workspace. - Action **Create Project** Creates a new Hex project. - Action **Deactivate User** Deactivate a workspace user. - Action **Delete Cell** Delete a cell. - Action **Delete Group** Delete a group. - Action **Export Project** Export a project's notebook contents. - Action **Get Cell** Fetch a single cell by id. - Action **Get Cell Output** Fetch a cell's output value. - Action **Get Collection** Fetch a single collection by id. - Action **Get Data Connection** Fetch a single data connection by id. - Action **Get Group** Fetch a single group by id. - Action **Get Project** Retrieves metadata about a specific Hex project. - Action **Get Project Runs** Retrieves the run history for a Hex project, optionally filtered by status. - Action **Get Run Status** Retrieves the status of a Hex project run, automatically waiting until the run reaches a final state (completed, errored, killed, or unable to allocate a kernel). - Action **List Cells** List cells within a project. - Action **List Collections** List collections (folders) in the workspace. - Action **List Data Connections** List configured data connections in the workspace. - Action **Run Project** Triggers execution of a published Hex project. - Action **Share Project With Groups** Shares a Hex project with one or more groups at a specified access level. - Action **Share Project With Users** Shares a Hex project with one or more users at a specified access level. - Action **Update Cell** Edit a cell's contents. - Action **Update Collection** Edit a collection's name/contents. - Action **Update Data Connection** Edit a data connection's config. - Action **Update Group** Edit a group's name/members. - Action **Update Project Status** Updates the status of a Hex project (or removes it). ## Each app on its own - [ **Birdeye** Birdeye is an all-in-one customer experience platform.](https://apiant.ai/connections/birdeye) - [ **Hex** Hex is a data science and analytics platform for building collaborative data projects and notebooks](https://apiant.ai/connections/hex) Reviews ## What our customers say ## More from Birdeye - [ **Birdeye to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/birdeye-to-hubspot) - [ **Birdeye to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/birdeye-to-salesforce) - [ **Birdeye to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/birdeye-to-slack) - [ **Birdeye to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/birdeye-to-google-sheets) - [ **Birdeye to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/birdeye-to-gmail) - [ **Birdeye to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/birdeye-to-google-calendar) ## More into Hex - [ **Acadle to Hex** Plug and Play in 2 hours, Train your employees, partners and customers at scale and with zero tech skills !](https://apiant.ai/connect/acadle-to-hex) - [ **Accredible Certificates to Hex** Easily create and manage digital certificates & open badges for your events or courses.](https://apiant.ai/connect/accredible-certificates-to-hex) - [ **AccuLynx to Hex** AccuLynx is a cloud based roofing software application designed to help contractors manage and grow their...](https://apiant.ai/connect/acculynx-to-hex) - [ **Act! to Hex** Collaborate with your team to stay up-to-date on the latest contacts and automate best practice sales...](https://apiant.ai/connect/act-to-hex) - [ **Action Network to Hex** Action Network is an online organizing tool for progressives, offering actions such as fundraising...](https://apiant.ai/connect/action-network-to-hex) - [ **actiTIME to Hex** actiTIME is a time tracking & scope management tool.](https://apiant.ai/connect/actitime-to-hex) Questions ## Birdeye and Hex, answered ### ### What can start an automation from Birdeye? Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hex when something happens in Birdeye? Any of Hex's 29 actions, including Create Embed URL, Create Group, Create Project and Update Cell. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hex to Birdeye? Yes. When something happens in Hex, your agent can act in Birdeye too. This page covers both directions: Hex's triggers and Birdeye's actions are listed here as well. ### ### Do I have to build a connector for Birdeye or Hex? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Birdeye and Hex without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.