--- title: "Connect Birdeye and Commonsku - APIANT.ai" description: "When \"New Contact\" fires in Birdeye, your agent runs \"Update contact\" in Commonsku, or \"New client\" in Commonsku to \"Add Ticket Comment\" in Birdeye." canonical: "https://apiant.ai/connect/birdeye-to-commonsku" --- # Connect Birdeye and Commonsku When **New Contact** fires in [Birdeye](https://apiant.ai/connections/birdeye), your agent runs **Update contact** in [Commonsku](https://apiant.ai/connections/commonsku), or **New client** in Commonsku to **Add Ticket Comment** in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running. Birdeye **4** triggers Birdeye **18** actions Commonsku **3** triggers Commonsku **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Birdeye and Commonsku to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Birdeye and Commonsku can do together ### From Birdeye to Commonsku - When **New Contact** in Birdeye then **Update contact** in Commonsku - When **New Lead** in Birdeye then **Add client contact** in Commonsku ### From Commonsku to Birdeye - When **New client** in Commonsku then **Add Ticket Comment** in Birdeye - When **New invoice** in Commonsku then **Update Ticket** in Birdeye Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Birdeye and Commonsku ## Triggers and actions 7 triggers · 40 actions - Trigger **New Contact** Triggers when a new customer contact is added in Birdeye. - Trigger **New Lead** Triggers when a new lead is added in Birdeye. - Trigger **New Ticket** Triggers when a new ticket is created in Birdeye. - Trigger **Survey Completed** Triggers when a customer submits a response to a survey. - Action **Add Ticket Comment** Adds a comment to a ticket. - Action **Delete Tag** Deletes a review tag from the account. - Action **Get Business** Returns the profile of a business or location. - Action **Get Contact Activity Log** Returns a contact's activity history, such as review requests sent and reviews written. - Action **Get Dashboard Data** Returns review count, average rating, sentiment and benchmark figures for a business. - Action **Get Listing** Returns the listing details of a location. - Action **Get Review Summary** Returns review counts by source and by rating for a business. - Action **Get Survey** Returns a survey with its pages and questions. - Action **Get User** Returns the details of a Birdeye user. - Action **List Competitors** Returns the competitors tracked for a business. - Action **List Contacts** Returns the contacts of a business, most recently active first. - Action **List Employees** Returns the employees of a business. - Action **List Locations** Returns the locations (child businesses) under an enterprise account. - Action **List Survey Responses** Returns the responses submitted to a survey. - Action **List Surveys** Returns the surveys of a business. - Action **List Tags** Returns the review tags in the account. - Action **Search Businesses** Searches the businesses under an account by name or number. - Action **Update Ticket** Updates a ticket's status or assignee. - Trigger **New client** Triggers when a new client is added in commonsku. - Trigger **New invoice** Triggers when a new invoice is created in commonsku. - Trigger **Sales Order Status Change** Triggers when a sales order reaches a new status, such as Client Approved, In Production or Shipped. Each newly created sales order also fires once with its first status. - Action **Add client** Creates a new client in commonsku. - Action **Add client address** Creates a new address in a client's address book and returns the created address. - Action **Add client contact** Creates a contact for a commonsku client and returns the new contact. - Action **Add project** Creates a new project for an existing client in commonsku. - Action **Add tag** Creates a tag in your commonsku company, or returns the existing tag if one with the same label already exists. - Action **Delete client** Deletes a client from commonsku by ID, along with all of its contacts and addresses, and returns the deleted client. - Action **Find products by keyword** Returns the products whose name, supplier code or tag match a keyword, optionally narrowed by supplier, division, tag, owner or net price. - Action **Get client** Returns the details of a single Commonsku client, including its terms, industry, status and tags. An error occurs if the client is not found. - Action **Get invoice** Returns a single invoice, including its customer, billing and shipping details, line items and totals. An error occurs if the invoice is not found. - Action **Get product** Returns the full details of a single product by its ID, including its colors, sizes, imprints, images, SKUs, costs and prices. An error occurs if the product is not found. - Action **Get project** Returns the details of a single commonsku project by its ID. - Action **List client contacts** Returns the contacts associated with a commonsku client, including names, email, department and phone numbers. - Action **List clients** Returns the clients in your commonsku account, optionally filtered by customer number, client name, credit hold status or last-updated date. - Action **List invoices** Returns invoices in your commonsku account, optionally filtered by status, customer, numbers or dates. - Action **List products** Returns products in your commonsku account, optionally filtered by keyword, supplier, division, tag or price, or by a special mode such as popular or recently used products. - Action **List projects** Returns the projects in your commonsku account, optionally filtered by client, dates or project number. - Action **List purchase orders** Returns the purchase orders in your commonsku account, optionally filtered by status, client, order numbers, dates or tracking number. - Action **List sales orders** Returns the sales orders in your commonsku account, optionally filtered by status, client, numbers and date ranges. - Action **List tags** Returns the tags defined in your commonsku company, optionally limited to one record, one record type, or a label search. - Action **Update client** Updates an existing commonsku client's name, payment terms, industry, rep, website, status, credit hold and tags. - Action **Update contact** Updates an existing client contact's name, email or department in commonsku. - Action **Update product** Updates an existing product in commonsku. Only the fields you fill in are changed. ## Each app on its own - [ **Birdeye** Birdeye is an all-in-one customer experience platform.](https://apiant.ai/connections/birdeye) - [ **Commonsku** commonsku is a workflow management, CRM, and ERP platform specifically designed for the promotional goods...](https://apiant.ai/connections/commonsku) Reviews ## What our customers say ## More from Birdeye - [ **Birdeye to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/birdeye-to-hubspot) - [ **Birdeye to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/birdeye-to-salesforce) - [ **Birdeye to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/birdeye-to-slack) - [ **Birdeye to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/birdeye-to-google-sheets) - [ **Birdeye to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/birdeye-to-gmail) - [ **Birdeye to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/birdeye-to-google-calendar) ## More into Commonsku - [ **ActiveCampaign to Commonsku** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-commonsku) - [ **Airtable to Commonsku** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-commonsku) - [ **Asana to Commonsku** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-commonsku) - [ **ClickUp to Commonsku** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-commonsku) - [ **Brevo to Commonsku** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-commonsku) - [ **Calendly to Commonsku** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-commonsku) Questions ## Birdeye and Commonsku, answered ### ### What can start an automation from Birdeye? Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Commonsku when something happens in Birdeye? Any of Commonsku's 22 actions, including Update client, Update contact, Update product and Add client. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Commonsku to Birdeye? Yes. When something happens in Commonsku, your agent can act in Birdeye too. This page covers both directions: Commonsku's triggers and Birdeye's actions are listed here as well. ### ### Do I have to build a connector for Birdeye or Commonsku? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Birdeye and Commonsku without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.