Integration
Connect Bigin by Zoho CRM and Vapi
When New Event fires in Bigin by Zoho CRM, your agent runs Add assistant in Vapi, or New Assistant in Vapi to Add tags to record in Bigin by Zoho CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Bigin by Zoho CRM and Vapi to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Bigin by Zoho CRM and Vapi can do together
From Bigin by Zoho CRM to Vapi
When New Event in Bigin by Zoho CRM
then Add assistant in Vapi
From Vapi to Bigin by Zoho CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Bigin by Zoho CRM and Vapi
Triggers and actions 10 triggers · 54 actions
- New Event
Triggers when a new event is added.
- New Pipeline Record
Triggers when a new pipeline record is created.
- New Product
Triggers when a new product is created.
- New Task
Triggers when a new task is added.
- Updated Company
Triggers when an existing company is updated.
- Updated Contact
Triggers when an existing contact is updated.
- Updated Pipeline Record
Triggers when a pipeline record is updated.
- Add note
Adds a note to a Bigin contact, company, pipeline record, product, task, event or call.
- Add tags to record
Add tags to a record.
- Create Call
Adds a new call record (logged or scheduled call) in Bigin.
- Create Company
Creates a new company
- Create Event
Creates a new event.
- Create or Update Company
Creates a company in Bigin, or updates the existing company when one already matches on the company's unique fields (by default the company name).
- Create or Update Pipeline Record
Creates a pipeline record (deal) in Bigin, or updates the existing one that matches on its unique fields (the deal name by default).
- Create Pipeline Record
Adds a new pipeline record (deal) to Bigin in the chosen sub-pipeline and stage.
- Create Product
Creates a new product.
- Create Task
Creates a new task.
- Delete company
Deletes a company (Accounts module record) from Bigin.
- Delete contact
Deletes a contact from Bigin by its ID.
- Delete pipeline record
Deletes a pipeline record (deal) from Bigin by its ID.
- Delete Product
deletes a product record from the Bigin Products module (Bigin v2 Delete Records API, same shape as the connector's Delete contact / Delete company ops).
- Delete task
Deletes a task from Bigin by its ID.
- Get company
Fetches a company by ID. An error occurs if the company is not found.
- Get contact
Retrieves the full details of a single Bigin contact by its record ID, including any custom fields.
- Get pipeline record
Retrieves one Bigin pipeline record (deal) by its ID, including its custom fields.
- Get Records Using COQL Query
Runs a COQL SELECT query against a Bigin module (Contacts, Accounts, Pipelines, Products, Calls, Events, Tasks) and returns the matching records.
- Get Task
Returns one Bigin task by its ID, with its subject, status, priority and owner.
- List Notes
Returns the notes attached to a Bigin record, such as a company, contact or pipeline record.
- Search Company
Returns the Bigin companies that match a search word, email address, phone number, or field criteria.
- Search Contact
Returns the Bigin contacts that match a search word, email address, phone number or field criteria.
- Search Event
Search Bigin events by a word, email, phone number or field criteria and return the matching events.
- Search Pipeline Record
Returns the pipeline records (deals) that match a search word, email, phone number or field criteria.
- Search Product
Returns the products that match a search word, email, phone number or field criteria.
- Search Task
Searches Bigin tasks by word, email, phone or field criteria and returns the matches.
- Update Company
Updates an existing company (Accounts module) in Bigin. Only the fields you fill in are changed.
- Update Contact
Updates an existing contact in Bigin. Only the fields you fill in are changed; blank fields are left as they are.
- Update Event
Updates an existing event
- Update Pipeline Record
Updates an existing pipeline record (deal) in Bigin. Only the fields you fill in are changed.
- Update Product
Updates an existing product in Bigin. Only the fields you fill in are changed.
- Update Task
Updates a new task.
- New Assistant
Triggers when a new assistant is created in your Vapi organization.
- New Call
Triggers when a new call is created in Vapi, optionally limited to one assistant or phone number.
- New File
Triggers when a new file is uploaded to your Vapi account.
- Add assistant
Creates a new Vapi voice assistant with its model, voice, transcriber, first message and call behavior.
- Add phone number
Adds a phone number to Vapi: a free Vapi number, or one you bring from Twilio, Vonage, Telnyx or your own SIP trunk. Returns the new phone number record.
- Add squad
Creates a squad: a group of assistants that hand a call off to one another, starting with the first member.
- Add tool
Creates a tool in Vapi (for example a function, end-call, transfer-call or API-request tool) that assistants can use during calls.
- Create Call
Starts a Vapi call (or a batch of outbound calls) using a saved or one-off assistant, squad or workflow, and returns the created call.
- Create Chat
Sends a message to a Vapi assistant or squad as a text chat and returns the chat, including the assistant's reply messages.
- Delete assistant
Deletes an assistant from your Vapi account and returns the deleted assistant.
- Delete Call Data
Deletes a call and its data, including recordings, and returns the deleted call.
- Delete Chat
Deletes a chat from your Vapi account and returns the deleted chat's details.
- Delete File
Deletes a file from your Vapi account.
- Find Call
Finds calls matching a call id, assistant, phone number, or created/updated date range. Returns up to 1000 matching calls.
- Get assistant
Returns a Vapi assistant's full configuration, including its model, voice, transcriber and first message.
- Get file
Returns a file uploaded to Vapi, including its name, size, type, processing status and download URL.
- List assistants
Returns the voice assistants in your Vapi account, optionally filtered by when they were created or last updated.
- List chats
Returns the chats in your Vapi account, optionally filtered by assistant, squad, session or creation/update date.
- List files
Returns the files uploaded to your Vapi account, optionally filtered by purpose.
- List phone numbers
Returns the phone numbers in your Vapi account, optionally filtered by when they were created or updated.
- List tools
Returns the tools configured in your Vapi account, optionally filtered by when they were created or updated.
- Update Call
Updates the name of an existing Vapi call.
- Update phone number
Updates a Vapi phone number's name, the assistant, squad or workflow that answers it, and its provider settings.
- Upload File
Uploads a file to Vapi, for use by assistants or knowledge bases, and returns the stored file record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Bigin by Zoho CRM and Vapi, answered
What can start an automation from Bigin by Zoho CRM?
Any of Bigin by Zoho CRM's 7 triggers in the catalog, including New Event, New Pipeline Record, New Product and New Task. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vapi when something happens in Bigin by Zoho CRM?
Any of Vapi's 21 actions, including Create Call, Create Chat, Update Call and Update phone number. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vapi to Bigin by Zoho CRM?
Yes. When something happens in Vapi, your agent can act in Bigin by Zoho CRM too. This page covers both directions: Vapi's triggers and Bigin by Zoho CRM's actions are listed here as well.
Do I have to build a connector for Bigin by Zoho CRM or Vapi?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Bigin by Zoho CRM and Vapi without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.