--- title: "Connect BigCommerce and VideoAsk - APIANT.ai" description: "When \"New Customer\" fires in BigCommerce, your agent runs \"Add tag to contact\" in VideoAsk." canonical: "https://apiant.ai/connect/bigcommerce-to-videoask" --- # Connect BigCommerce and VideoAsk When **New Customer** fires in [BigCommerce](https://apiant.ai/connections/bigcommerce), your agent runs **Add tag to contact** in [VideoAsk](https://apiant.ai/connections/videoask), or **New Videoask** in VideoAsk to **Create Customer** in BigCommerce. Describe the whole flow and it is built, tested on every scenario and kept running. BigCommerce **3** triggers BigCommerce **19** actions VideoAsk **1** trigger VideoAsk **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BigCommerce and VideoAsk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BigCommerce and VideoAsk can do together ### From BigCommerce to VideoAsk - When **New Customer** in BigCommerce then **Add tag to contact** in VideoAsk - When **New Order With Specified Status** in BigCommerce then **Create a Contact in a Videoask (OLD)** in VideoAsk ### From VideoAsk to BigCommerce - When **New Videoask** in VideoAsk then **Create Customer** in BigCommerce - When **New Videoask** in VideoAsk then **Update Customer** in BigCommerce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BigCommerce and VideoAsk ## Triggers and actions 4 triggers · 34 actions - Trigger **New Customer** Triggered when a new customer is added. - Trigger **New Order With Specified Status** Triggered when a new order is given the specified status. - Trigger **New product** Triggers when a new product is added to the BigCommerce catalog. - Action **Create Customer** Create a new customer. - Action **Delete brand** Deletes a brand from the BigCommerce catalog. - Action **Delete category** Deletes a category from the store's catalog by its ID. - Action **Delete Customer** Delete a customer by ID. - Action **Delete Product** Delete a product by ID. - Action **Get brand** Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL. - Action **Get category** Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve a single order by ID. - Action **Get Product** Retrieve a single product by ID. - Action **List Brands** List product brands. - Action **List Categories** List product categories. - Action **List Customers** List customers, optionally filtered by email. - Action **List Order Products** List the line-item products on an order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Products** List products in the catalog, optionally filtered by keyword. - Action **Update brand** Updates an existing brand's name, SEO details, image and storefront URL. - Action **Update Customer** Update an existing customer by ID. - Action **Update Order** Update an existing order (e.g. change status) by ID. - Trigger **New Videoask** Triggers when a new videoask is created in the selected VideoAsk organization. - Action **Add question** Adds a new question step to a videoask, using a video from a public link, media already in VideoAsk, or a new upload. - Action **Add tag** Creates a new tag in a VideoAsk organization that can be applied to contacts. - Action **Add tag to contact** Adds an existing tag to a VideoAsk contact and returns the tags now on that contact. - Action **Create a Contact in a Videoask (OLD)** Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number. - Action **Create a Contact in VideoAsk (Recommended)** Creates a contact in your VideoAsk organization from an email address, with an optional name and phone number. - Action **Delete contact** Deletes a contact (respondent) and their contact details from your VideoAsk organization. - Action **Delete form** Deletes a VideoAsk form (videoask). Optionally performs a soft delete so the form can be restored later. - Action **Find conversations by filter** Returns the responses (conversations) on a videoask that match the filters you choose, such as unread only, reply status, tag, score range or creation date range. - Action **Find forms by keyword** Returns the videoasks in an organization whose titles match the specified keyword. - Action **Get contact** Returns a single VideoAsk response (contact) for a videoask, with the respondent's details and, optionally, their answers and the conversation messages. - Action **Get form** Returns a videoask (form) by its id, including all of its questions. - Action **List forms** Returns all videoasks (forms) in a VideoAsk organization, newest first. - Action **List tags** Returns the tags in a VideoAsk organization, optionally only those with a given title. - Action **Update contact** Updates an existing VideoAsk contact's name, email address or phone number. - Action **Update form** Updates an existing videoask's title, privacy, contact form, scheduled close date and display settings such as the end screen. ## Each app on its own - [ **BigCommerce** BigCommerce is a leading open SaaS e-commerce platform.](https://apiant.ai/connections/bigcommerce) - [ **VideoAsk** VideoAsk is a business tool to help your business have meaningful interactions using the proximity of video.](https://apiant.ai/connections/videoask) Reviews ## What our customers say ## More from BigCommerce - [ **BigCommerce to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bigcommerce-to-hubspot) - [ **BigCommerce to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bigcommerce-to-salesforce) - [ **BigCommerce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bigcommerce-to-slack) - [ **BigCommerce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bigcommerce-to-google-sheets) - [ **BigCommerce to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bigcommerce-to-gmail) - [ **BigCommerce to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bigcommerce-to-google-calendar) ## More into VideoAsk - [ **HubSpot to VideoAsk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-videoask) - [ **Salesforce to VideoAsk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-videoask) - [ **Slack to VideoAsk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-videoask) - [ **Google Sheets to VideoAsk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-videoask) - [ **Gmail to VideoAsk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-videoask) - [ **Google Calendar to VideoAsk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-videoask) Questions ## BigCommerce and VideoAsk, answered ### ### What can start an automation from BigCommerce? Any of BigCommerce's 3 triggers in the catalog, including New Customer, New Order With Specified Status and New product. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in VideoAsk when something happens in BigCommerce? Any of VideoAsk's 15 actions, including Create a Contact in a Videoask (OLD), Create a Contact in VideoAsk (Recommended), Update contact and Update form. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from VideoAsk to BigCommerce? Yes. When something happens in VideoAsk, your agent can act in BigCommerce too. This page covers both directions: VideoAsk's triggers and BigCommerce's actions are listed here as well. ### ### Do I have to build a connector for BigCommerce or VideoAsk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BigCommerce and VideoAsk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.