Connect BigCommerce and Relatel

Both apps 45BigCommerce 22Relatel 23

• Trigger
  New Customer

  Triggered when a new customer is added.

• Trigger
  New Order With Specified Status

  Triggered when a new order is given the specified status.

• Trigger
  New product

  Triggers when a new product is added to the BigCommerce catalog.

• Action
  Create Customer

  Create a new customer.

• Action
  Delete brand

  Deletes a brand from the BigCommerce catalog.

• Action
  Delete category

  Deletes a category from the store's catalog by its ID.

• Action
  Delete Customer

  Delete a customer by ID.

• Action
  Delete Product

  Delete a product by ID.

• Action
  Get brand

  Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL.

• Action
  Get category

  Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL.

• Action
  Get Customer

  Retrieve a customer by ID.

• Action
  Get Order

  Retrieve a single order by ID.

• Action
  Get Product

  Retrieve a single product by ID.

• Action
  List Brands

  List product brands.

• Action
  List Categories

  List product categories.

• Action
  List Customers

  List customers, optionally filtered by email.

• Action
  List Order Products

  List the line-item products on an order.

• Action
  List Orders

  List orders, optionally filtered by status or customer.

• Action
  List Products

  List products in the catalog, optionally filtered by keyword.

• Action
  Update brand

  Updates an existing brand's name, SEO details, image and storefront URL.

• Action
  Update Customer

  Update an existing customer by ID.

• Action
  Update Order

  Update an existing order (e.g. change status) by ID.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.