--- title: "Connect BigCommerce and MyDesk - APIANT.ai" description: "When \"New Customer\" fires in BigCommerce, your agent runs \"Create Contact\" in MyDesk, or \"New Appointment\" in MyDesk to \"Create Customer\" in BigCommerce." canonical: "https://apiant.ai/connect/bigcommerce-to-mydesk" --- # Connect BigCommerce and MyDesk When **New Customer** fires in [BigCommerce](https://apiant.ai/connections/bigcommerce), your agent runs **Create Contact** in [MyDesk](https://apiant.ai/connections/mydesk), or **New Appointment** in MyDesk to **Create Customer** in BigCommerce. Describe the whole flow and it is built, tested on every scenario and kept running. BigCommerce **3** triggers BigCommerce **19** actions MyDesk **7** triggers MyDesk **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BigCommerce and MyDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BigCommerce and MyDesk can do together ### From BigCommerce to MyDesk - When **New Customer** in BigCommerce then **Create Contact** in MyDesk - When **New Order With Specified Status** in BigCommerce then **Create Task** in MyDesk ### From MyDesk to BigCommerce - When **New Appointment** in MyDesk then **Create Customer** in BigCommerce - When **New Company** in MyDesk then **Update Customer** in BigCommerce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BigCommerce and MyDesk ## Triggers and actions 10 triggers · 32 actions - Trigger **New Customer** Triggered when a new customer is added. - Trigger **New Order With Specified Status** Triggered when a new order is given the specified status. - Trigger **New product** Triggers when a new product is added to the BigCommerce catalog. - Action **Create Customer** Create a new customer. - Action **Delete brand** Deletes a brand from the BigCommerce catalog. - Action **Delete category** Deletes a category from the store's catalog by its ID. - Action **Delete Customer** Delete a customer by ID. - Action **Delete Product** Delete a product by ID. - Action **Get brand** Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL. - Action **Get category** Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve a single order by ID. - Action **Get Product** Retrieve a single product by ID. - Action **List Brands** List product brands. - Action **List Categories** List product categories. - Action **List Customers** List customers, optionally filtered by email. - Action **List Order Products** List the line-item products on an order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Products** List products in the catalog, optionally filtered by keyword. - Action **Update brand** Updates an existing brand's name, SEO details, image and storefront URL. - Action **Update Customer** Update an existing customer by ID. - Action **Update Order** Update an existing order (e.g. change status) by ID. - Trigger **New Appointment** Triggered when a new appointment is created in MyDesk. - Trigger **New Company** Triggers when a new company is created in MyDesk. - Trigger **New Contact** Triggers when a new contact is created in MyDesk. - Trigger **New Opportunity** Triggered when a new opportunity is created in MyDesk. - Trigger **New Task** Triggered when a new task is created in MyDesk. - Trigger **Task Completed** Triggers when a task is marked as completed in MyDesk. - Trigger **Task Overdue** Triggers when an open task passes its planned date without being completed. - Action **Create Address** Creates a new address in MyDesk and links it to a company, country and address type. Returns the new address's ids. - Action **Create Company** Creates a new company (account) in MyDesk and returns its id. - Action **Create Contact** Creates a new contact in MyDesk and links it to a company. Returns the new contact's MyDesk id and your own id. - Action **Create Task** Creates a new task in MyDesk and returns its id. - Action **Find Contact** Returns the MyDesk contacts that match the name, email address, your own identifier or filter you supply. - Action **Find Country** Returns the countries in your MyDesk environment that match a name, your own identifier or an extra condition. - Action **Find Opportunity** Returns the opportunities in MyDesk that match your own identifier or a filter condition. - Action **Find Representative** Returns the representatives in MyDesk that match the name, your own identifier or filter you specify. - Action **Find Task** Returns the MyDesk tasks that match your identifier, subject or filter condition. - Action **Update Company** Updates an existing company in MyDesk by its id. Only the fields you fill in change; everything else keeps its current value. - Action **Update Contact** Updates an existing contact in MyDesk, changing only the fields you fill in and keeping the rest as they are. - Action **Update Opportunity** Updates an existing opportunity in MyDesk by its id, changing only the values you supply and keeping everything else on the record. - Action **Update Task** Updates an existing task by its MyDesk id, changing only the fields you fill in and returning the updated task. ## Each app on its own - [ **BigCommerce** BigCommerce is a leading open SaaS e-commerce platform.](https://apiant.ai/connections/bigcommerce) - [ **MyDesk** MyDesk: Get started quickly with a user-friendly CRM for sales.](https://apiant.ai/connections/mydesk) Reviews ## What our customers say ## More from BigCommerce - [ **BigCommerce to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bigcommerce-to-hubspot) - [ **BigCommerce to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bigcommerce-to-salesforce) - [ **BigCommerce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bigcommerce-to-slack) - [ **BigCommerce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bigcommerce-to-google-sheets) - [ **BigCommerce to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bigcommerce-to-gmail) - [ **BigCommerce to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bigcommerce-to-google-calendar) ## More into MyDesk - [ **HubSpot to MyDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mydesk) - [ **Google Sheets to MyDesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-mydesk) - [ **Gmail to MyDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-mydesk) - [ **Google Calendar to MyDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-mydesk) - [ **Google Drive to MyDesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-mydesk) - [ **Mailchimp to MyDesk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-mydesk) Questions ## BigCommerce and MyDesk, answered ### ### What can start an automation from BigCommerce? Any of BigCommerce's 3 triggers in the catalog, including New Customer, New Order With Specified Status and New product. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in MyDesk when something happens in BigCommerce? Any of MyDesk's 13 actions, including Create Address, Create Company, Create Contact and Create Task. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from MyDesk to BigCommerce? Yes. When something happens in MyDesk, your agent can act in BigCommerce too. This page covers both directions: MyDesk's triggers and BigCommerce's actions are listed here as well. ### ### Do I have to build a connector for BigCommerce or MyDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BigCommerce and MyDesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.