--- title: "Connect BigCommerce and Kenect Text Messaging - APIANT.ai" description: "When \"New Customer\" fires in BigCommerce, your agent runs \"Add contact\" in Kenect Text Messaging." canonical: "https://apiant.ai/connect/bigcommerce-to-kenect-text-messaging" --- # Connect BigCommerce and Kenect Text Messaging When **New Customer** fires in [BigCommerce](https://apiant.ai/connections/bigcommerce), your agent runs **Add contact** in [Kenect Text Messaging](https://apiant.ai/connections/kenect-text-messaging), or **Lead Push** in Kenect Text Messaging to **Create Customer** in BigCommerce. Describe the whole flow and it is built, tested on every scenario and kept running. BigCommerce **3** triggers BigCommerce **19** actions Kenect Text Messaging **1** trigger Kenect Text Messaging **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BigCommerce and Kenect Text Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BigCommerce and Kenect Text Messaging can do together ### From BigCommerce to Kenect Text Messaging - When **New Customer** in BigCommerce then **Add contact** in Kenect Text Messaging - When **New Order With Specified Status** in BigCommerce then **Add contact group** in Kenect Text Messaging ### From Kenect Text Messaging to BigCommerce - When **Lead Push** in Kenect Text Messaging then **Create Customer** in BigCommerce - When **Lead Push** in Kenect Text Messaging then **Update Customer** in BigCommerce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BigCommerce and Kenect Text Messaging ## Triggers and actions 4 triggers · 35 actions - Trigger **New Customer** Triggered when a new customer is added. - Trigger **New Order With Specified Status** Triggered when a new order is given the specified status. - Trigger **New product** Triggers when a new product is added to the BigCommerce catalog. - Action **Create Customer** Create a new customer. - Action **Delete brand** Deletes a brand from the BigCommerce catalog. - Action **Delete category** Deletes a category from the store's catalog by its ID. - Action **Delete Customer** Delete a customer by ID. - Action **Delete Product** Delete a product by ID. - Action **Get brand** Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL. - Action **Get category** Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve a single order by ID. - Action **Get Product** Retrieve a single product by ID. - Action **List Brands** List product brands. - Action **List Categories** List product categories. - Action **List Customers** List customers, optionally filtered by email. - Action **List Order Products** List the line-item products on an order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Products** List products in the catalog, optionally filtered by keyword. - Action **Update brand** Updates an existing brand's name, SEO details, image and storefront URL. - Action **Update Customer** Update an existing customer by ID. - Action **Update Order** Update an existing order (e.g. change status) by ID. - Trigger **Lead Push** Triggers when a new conversation starts in Kenect, the closest record Kenect's API exposes to an incoming lead. - Action **Add contact** Creates a new contact at a Kenect location with a phone number, name, email and optional contact groups. - Action **Add contact group** Creates a new contact group in a Kenect location and returns the group that was created. - Action **Add contacts to contact group** Adds one or more contacts to an existing contact group and returns the per-contact processing status. - Action **Find contact by phone** Finds the contact at a Kenect location that has the given phone number. - Action **Get contact** Returns a single Kenect contact by its contact ID, including its phone numbers and contact groups. - Action **Get conversation** Returns one Kenect conversation with its messages, contact, assignment and read status. - Action **List contact groups** Returns the contact groups in a Kenect location, with each group's name and its contact, opt-in and opt-out counts. - Action **List contacts** Returns the contacts in your Kenect account, optionally narrowed by location, search text or status, and sorted the way you choose. - Action **List conversations** Returns Kenect conversations, optionally filtered by location, team, assigned user, time range, channel, search text, and read, responded or archived status. - Action **List locations** Returns all the Kenect locations available to your account, including each location's name and address. - Action **List reviews** Returns all Google and Facebook reviews for the locations assigned to the connected Kenect user, including their ratings, comments and reply status. - Action **List users** Returns the users on the Kenect account, optionally only those with permissions in a chosen location. - Action **Push Lead** Submits a lead to a Kenect location, which begins a text conversation with the person making the inquiry. Returns the id of the new lead. - Action **Reply to conversation** Sends a reply in an existing Kenect conversation from a chosen location, with optional subject and attachments. - Action **Review Request** Sends a review request to a contact's phone number from a Kenect location and returns the message that was sent. - Action **Send Text** Sends a text message from a Kenect location to a contact or phone number and returns the sent message. ## Each app on its own - [ **BigCommerce** BigCommerce is a leading open SaaS e-commerce platform.](https://apiant.ai/connections/bigcommerce) - [ **Kenect Text Messaging** Kenect is a texting platform that allows companies to send and receive texts, attachments, web leads, and...](https://apiant.ai/connections/kenect-text-messaging) Reviews ## What our customers say ## More from BigCommerce - [ **BigCommerce to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bigcommerce-to-hubspot) - [ **BigCommerce to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bigcommerce-to-salesforce) - [ **BigCommerce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bigcommerce-to-slack) - [ **BigCommerce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bigcommerce-to-google-sheets) - [ **BigCommerce to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bigcommerce-to-gmail) - [ **BigCommerce to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bigcommerce-to-google-calendar) ## More into Kenect Text Messaging - [ **HubSpot to Kenect Text Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-kenect-text-messaging) - [ **Google Sheets to Kenect Text Messaging** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-kenect-text-messaging) - [ **Gmail to Kenect Text Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-kenect-text-messaging) - [ **Google Calendar to Kenect Text Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-kenect-text-messaging) - [ **Google Drive to Kenect Text Messaging** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-kenect-text-messaging) - [ **ActiveCampaign to Kenect Text Messaging** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-kenect-text-messaging) Questions ## BigCommerce and Kenect Text Messaging, answered ### ### What can start an automation from BigCommerce? Any of BigCommerce's 3 triggers in the catalog, including New Customer, New Order With Specified Status and New product. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Kenect Text Messaging when something happens in BigCommerce? Any of Kenect Text Messaging's 16 actions, including Send Text, Add contact, Add contact group and Add contacts to contact group. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Kenect Text Messaging to BigCommerce? Yes. When something happens in Kenect Text Messaging, your agent can act in BigCommerce too. This page covers both directions: Kenect Text Messaging's triggers and BigCommerce's actions are listed here as well. ### ### Do I have to build a connector for BigCommerce or Kenect Text Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BigCommerce and Kenect Text Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.