--- title: "Connect BigCommerce to Hamsa - APIANT.ai" description: "When \"New Customer\" fires in BigCommerce, your agent runs \"Add knowledge base item\" in Hamsa." canonical: "https://apiant.ai/connect/bigcommerce-to-hamsa" --- # Connect BigCommerce to Hamsa When **New Customer** fires in [BigCommerce](https://apiant.ai/connections/bigcommerce), your agent runs **Add knowledge base item** in [Hamsa](https://apiant.ai/connections/hamsa). Describe the whole flow and it is built, tested on every scenario and kept running. BigCommerce **3** triggers BigCommerce **19** actions Hamsa **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BigCommerce and Hamsa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BigCommerce can start in Hamsa - When **New Customer** in BigCommerce then **Add knowledge base item** in Hamsa - When **New Order With Specified Status** in BigCommerce then **Add phone number** in Hamsa Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BigCommerce and Hamsa ## Triggers and actions 3 triggers · 40 actions - Trigger **New Customer** Triggered when a new customer is added. - Trigger **New Order With Specified Status** Triggered when a new order is given the specified status. - Trigger **New product** Triggers when a new product is added to the BigCommerce catalog. - Action **Create Customer** Create a new customer. - Action **Delete brand** Deletes a brand from the BigCommerce catalog. - Action **Delete category** Deletes a category from the store's catalog by its ID. - Action **Delete Customer** Delete a customer by ID. - Action **Delete Product** Delete a product by ID. - Action **Get brand** Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL. - Action **Get category** Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve a single order by ID. - Action **Get Product** Retrieve a single product by ID. - Action **List Brands** List product brands. - Action **List Categories** List product categories. - Action **List Customers** List customers, optionally filtered by email. - Action **List Order Products** List the line-item products on an order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Products** List products in the catalog, optionally filtered by keyword. - Action **Update brand** Updates an existing brand's name, SEO details, image and storefront URL. - Action **Update Customer** Update an existing customer by ID. - Action **Update Order** Update an existing order (e.g. change status) by ID. - Action **Add knowledge base item** Create a new knowledge base item for a voice agent. - Action **Add phone number** Add a phone number for a user. - Action **Add transcription job** Create a new asynchronous job (e.g. transcription). - Action **Add TTS voice** Create a new text-to-speech voice. - Action **Add voice agent** Create a new AI voice agent. - Action **Assign phone number** Assign a phone number to a voice agent. - Action **Delete knowledge base item** Delete a knowledge base item by ID. - Action **Delete phone number** Delete a phone number. - Action **Delete TTS voice** Delete a text-to-speech voice by ID. - Action **Get campaign** Get a campaign by ID. - Action **Get conversation** Get a call conversation record by ID. - Action **Get job** Get a single job's details by ID. - Action **Get voice agent** Retrieve a specific voice agent by ID. - Action **Initiate voice agent call** Initiate an outbound call with a voice agent via Twilio. - Action **List jobs** List jobs. - Action **List knowledge base items** Return a list of knowledge base items. - Action **List phone numbers** Return a list of phone numbers for a user. - Action **List TTS voices** Retrieve the list of available TTS voices. - Action **List voice agents** Retrieve a list of the account's voice agents. - Action **Transcribe audio** Generate a speech-to-text transcription from audio (not streamed). - Action **Update voice agent** Update an existing voice agent's configuration. ## Each app on its own - [ **BigCommerce** BigCommerce is a leading open SaaS e-commerce platform.](https://apiant.ai/connections/bigcommerce) - [ **Hamsa** AI voice agent platform with lifelike avatars, RAG-powered conversations, and API/SDK for calls, CRM, and...](https://apiant.ai/connections/hamsa) Reviews ## What our customers say ## More from BigCommerce - [ **BigCommerce to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bigcommerce-to-hubspot) - [ **BigCommerce to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bigcommerce-to-salesforce) - [ **BigCommerce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bigcommerce-to-slack) - [ **BigCommerce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bigcommerce-to-google-sheets) - [ **BigCommerce to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bigcommerce-to-gmail) - [ **BigCommerce to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bigcommerce-to-google-calendar) ## More into Hamsa - [ **MySQL to Hamsa** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/mysql-to-hamsa) - [ **TimelinesAI to Hamsa** TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...](https://apiant.ai/connect/timelinesai-to-hamsa) - [ **HubSpot to Hamsa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hamsa) - [ **Salesforce to Hamsa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hamsa) - [ **Slack to Hamsa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hamsa) - [ **Google Sheets to Hamsa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hamsa) Questions ## BigCommerce and Hamsa, answered ### ### What can start an automation from BigCommerce? Any of BigCommerce's 3 triggers in the catalog, including New Customer, New Order With Specified Status and New product. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hamsa when something happens in BigCommerce? Any of Hamsa's 21 actions, including Update voice agent, Add knowledge base item, Add phone number and Add transcription job. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hamsa to BigCommerce? Hamsa has no triggers in the catalog today, so automations start in BigCommerce. If you need the other direction, ask: your agent reads Hamsa's API documentation and adds it. ### ### Do I have to build a connector for BigCommerce or Hamsa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BigCommerce and Hamsa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.