--- title: "Connect BigCommerce and BotConversa - APIANT.ai" description: "When \"New Customer\" fires in BigCommerce, your agent runs \"Send Message\" in BotConversa." canonical: "https://apiant.ai/connect/bigcommerce-to-botconversa" --- # Connect BigCommerce and BotConversa When **New Customer** fires in [BigCommerce](https://apiant.ai/connections/bigcommerce), your agent runs **Send Message** in [BotConversa](https://apiant.ai/connections/botconversa), or **New Subscriber** in BotConversa to **Create Customer** in BigCommerce. Describe the whole flow and it is built, tested on every scenario and kept running. BigCommerce **3** triggers BigCommerce **19** actions BotConversa **3** triggers BotConversa **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want BigCommerce and BotConversa to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What BigCommerce and BotConversa can do together ### From BigCommerce to BotConversa - When **New Customer** in BigCommerce then **Send Message** in BotConversa - When **New Order With Specified Status** in BigCommerce then **Add Tag to Subscriber** in BotConversa ### From BotConversa to BigCommerce - When **New Subscriber** in BotConversa then **Create Customer** in BigCommerce - When **New Tag** in BotConversa then **Update Customer** in BigCommerce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with BigCommerce and BotConversa ## Triggers and actions 6 triggers · 30 actions - Trigger **New Customer** Triggered when a new customer is added. - Trigger **New Order With Specified Status** Triggered when a new order is given the specified status. - Trigger **New product** Triggers when a new product is added to the BigCommerce catalog. - Action **Create Customer** Create a new customer. - Action **Delete brand** Deletes a brand from the BigCommerce catalog. - Action **Delete category** Deletes a category from the store's catalog by its ID. - Action **Delete Customer** Delete a customer by ID. - Action **Delete Product** Delete a product by ID. - Action **Get brand** Returns a single brand from the store's catalog by its ID, including its name, SEO details, image URL and storefront URL. - Action **Get category** Returns a single catalog category by its ID, including its name, parent, description, visibility and storefront URL. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve a single order by ID. - Action **Get Product** Retrieve a single product by ID. - Action **List Brands** List product brands. - Action **List Categories** List product categories. - Action **List Customers** List customers, optionally filtered by email. - Action **List Order Products** List the line-item products on an order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Products** List products in the catalog, optionally filtered by keyword. - Action **Update brand** Updates an existing brand's name, SEO details, image and storefront URL. - Action **Update Customer** Update an existing customer by ID. - Action **Update Order** Update an existing order (e.g. change status) by ID. - Trigger **New Subscriber** Triggers when a new subscriber is added to your BotConversa bot. - Trigger **New Tag** Triggers when a new tag is created in your BotConversa account. - Trigger **Sequence Subscription** Triggers when a subscriber is subscribed to a sequence (a subscriber's sequence subscriptions change). - Action **Adds Subscriber to a Sequence** Adds a subscriber to a BotConversa sequence. - Action **Add Tag to Subscriber** Adds a tag to a BotConversa subscriber. - Action **Close Conversation** Closes the conversation with a BotConversa subscriber. - Action **Create a New Subscriber** Creates a new BotConversa subscriber from a phone number and name, with WhatsApp opt-in confirmed. - Action **Deletes Subscriber From a Sequence** Removes a subscriber from a sequence so they stop receiving its messages. - Action **Delete Tag From a Subscriber** Removes a tag from a BotConversa subscriber. - Action **Find Subscriber by Phone** Finds a BotConversa subscriber by phone number and returns their details, tags, sequences and custom field values. - Action **Open Conversation** Opens the conversation with a subscriber, optionally assigning it to a manager. - Action **Send Flow** Sends a chosen flow to a BotConversa subscriber. - Action **Send Message** Sends a text message or a file to a BotConversa subscriber over WhatsApp. - Action **Update Custom Field** Sets the value of a custom field on a BotConversa subscriber. ## Each app on its own - [ **BigCommerce** BigCommerce is a leading open SaaS e-commerce platform.](https://apiant.ai/connections/bigcommerce) - [ **BotConversa** BotConversa is a Chatbot builder for WhatsApp.](https://apiant.ai/connections/botconversa) Reviews ## What our customers say ## More from BigCommerce - [ **BigCommerce to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bigcommerce-to-hubspot) - [ **BigCommerce to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bigcommerce-to-salesforce) - [ **BigCommerce to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bigcommerce-to-slack) - [ **BigCommerce to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bigcommerce-to-google-sheets) - [ **BigCommerce to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bigcommerce-to-gmail) - [ **BigCommerce to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bigcommerce-to-google-calendar) ## More into BotConversa - [ **ActiveCampaign to BotConversa** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-botconversa) - [ **Airtable to BotConversa** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-botconversa) - [ **Asana to BotConversa** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-botconversa) - [ **2Chat to BotConversa** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connect/2chat-to-botconversa) - [ **3Scribe to BotConversa** 3Scribe is the most accurate, automated text transcription available.](https://apiant.ai/connect/3scribe-to-botconversa) - [ **5pm to BotConversa** 5pm is an online project management tool for teams.](https://apiant.ai/connect/5pm-to-botconversa) Questions ## BigCommerce and BotConversa, answered ### ### What can start an automation from BigCommerce? Any of BigCommerce's 3 triggers in the catalog, including New Customer, New Order With Specified Status and New product. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in BotConversa when something happens in BigCommerce? Any of BotConversa's 11 actions, including Create a New Subscriber, Send Flow, Send Message and Update Custom Field. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from BotConversa to BigCommerce? Yes. When something happens in BotConversa, your agent can act in BigCommerce too. This page covers both directions: BotConversa's triggers and BigCommerce's actions are listed here as well. ### ### Do I have to build a connector for BigCommerce or BotConversa? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use BigCommerce and BotConversa without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.