# Connect Better Uptime to Helpdocs

When **New incident** fires in [Better Uptime](https://apiant.ai/connections/better-uptime), your agent runs **Find articles by search term** in [Helpdocs](https://apiant.ai/connections/helpdocs). Describe the whole flow and it is built, tested on every scenario and kept running.

Better Uptime **1** trigger Better Uptime **10** actions Helpdocs **1** action

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Better Uptime and Helpdocs to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Better Uptime can start in Helpdocs

- When **New incident** in Better Uptime then **Find articles by search term** in Helpdocs

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Better Uptime and Helpdocs

## Triggers and actions 1 trigger · 11 actions

- Trigger

**New incident**

Polling trigger for new incidents.

- Action

**Add heartbeat**

Create a heartbeat.

- Action

**Add incident**

Create an incident.

- Action

**Add monitor**

Create a monitor.

- Action

**Delete monitor**

Delete a monitor.

- Action

**Get incident**

Get an incident by id.

- Action

**Get monitor**

Get a monitor by id.

- Action

**List heartbeats**

List heartbeats.

- Action

**List incidents**

List incidents.

- Action

**List monitors**

List monitors (paginated).

- Action

**Update monitor**

Update a monitor.

- Action

**Find articles by search term**

Returns the knowledge base articles that match a search term.

## Each app on its own

- [ **Better Uptime** Uptime and incident monitoring service that checks websites, APIs, and servers, alerts on-call teams, and...](https://apiant.ai/connections/better-uptime)
- [ **Helpdocs** AI-powered knowledge base software that helps SaaS teams create self-service help documentation to deflect...](https://apiant.ai/connections/helpdocs)

Reviews

## What our customers say

## More from Better Uptime

- [ **Better Uptime to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/better-uptime-to-hubspot)
- [ **Better Uptime to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/better-uptime-to-salesforce)
- [ **Better Uptime to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/better-uptime-to-slack)
- [ **Better Uptime to Google Sheets** Google Sheets](https://apiant.ai/connect/better-uptime-to-google-sheets)
- [ **Better Uptime to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/better-uptime-to-gmail)
- [ **Better Uptime to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/better-uptime-to-google-calendar)

## More into Helpdocs

- [ **HubSpot to Helpdocs** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdocs)
- [ **Salesforce to Helpdocs** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdocs)
- [ **Slack to Helpdocs** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdocs)
- [ **Google Sheets to Helpdocs** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpdocs)
- [ **Gmail to Helpdocs** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdocs)
- [ **Google Calendar to Helpdocs** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdocs)

Questions

## Better Uptime and Helpdocs, answered

###

### What can start an automation from Better Uptime?

Any of Better Uptime's 1 trigger in the catalog, including New incident. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Helpdocs when something happens in Better Uptime?

Any of Helpdocs's 1 action, including Find articles by search term. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Helpdocs to Better Uptime?

Helpdocs has no triggers in the catalog today, so automations start in Better Uptime. If you need the other direction, ask: your agent reads Helpdocs's API documentation and adds it.

###

### Do I have to build a connector for Better Uptime or Helpdocs?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
