Integration
Connect Better Stack and Request Tracker (RT)
When New Monitor Status Change fires in Better Stack, your agent runs Update Ticket Status in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add Incident Comment in Better Stack. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Better Stack and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Better Stack and Request Tracker (RT) can do together
From Better Stack to Request Tracker (RT)
When New Monitor Status Change in Better Stack
then Update Ticket Status in Request Tracker (RT)
From Request Tracker (RT) to Better Stack
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Better Stack and Request Tracker (RT)
Triggers and actions 6 triggers · 32 actions
- New Monitor Status Change
Fires when a monitor's status changes (up/down).
- New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
- On-Call Contact Changed
Triggers when an on-call contact changes.
- Acknowledge Incident
Acknowledges an incident.
- Add Heartbeat
Create a new heartbeat check.
- Add Incident Comment
Adds a comment to an incident.
- Add Monitor
Create a new uptime monitor.
- Create Incident
Creates an incident that notifies the team.
- Delete Heartbeat
Remove a heartbeat check by id.
- Delete Monitor
Delete an uptime monitor by id.
- Find Incident
Finds an Incident.
- Find On-Call Contact
Finds On-Call Contact. Supports time lookup.
- Get Monitor
Retrieve a single monitor by id.
- List Monitors
List all uptime monitors.
- Resolve Incident
Resolves an incident.
- Update Monitor
Update an existing monitor's settings.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Better Stack
Better Stack to PagerDutyPagerDuty is an incident management and on-call alerting platform.
Better Stack to TelegramTelegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
Better Stack to VdocipherVideo hosting platform with DRM encryption, watermarking, and APIs to prevent piracy of streamed video...
Better Stack to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Better Stack to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Better Stack to Google SheetsGoogle Sheets
More into Request Tracker (RT)
Gmail to Request Tracker (RT)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Request Tracker (RT)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Request Tracker (RT)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Request Tracker (RT)Mailchimp marketing automation and email platform.
Questions
Better Stack and Request Tracker (RT), answered
What can start an automation from Better Stack?
Any of Better Stack's 3 triggers in the catalog, including New Monitor Status Change, New or Updated Incident and On-Call Contact Changed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Better Stack?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Better Stack?
Yes. When something happens in Request Tracker (RT), your agent can act in Better Stack too. This page covers both directions: Request Tracker (RT)'s triggers and Better Stack's actions are listed here as well.
Do I have to build a connector for Better Stack or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.