--- title: "Connect Better Stack and Hellotracks - APIANT.ai" description: "When \"New Monitor Status Change\" fires in Better Stack, your agent runs \"Add member\" in Hellotracks." canonical: "https://apiant.ai/connect/better-stack-to-hellotracks" --- # Connect Better Stack and Hellotracks When **New Monitor Status Change** fires in [Better Stack](https://apiant.ai/connections/better-stack), your agent runs **Add member** in [Hellotracks](https://apiant.ai/connections/hellotracks), or **Completed Job** in Hellotracks to **Add Incident Comment** in Better Stack. Describe the whole flow and it is built, tested on every scenario and kept running. Better Stack **3** triggers Better Stack **13** actions Hellotracks **5** triggers Hellotracks **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Better Stack and Hellotracks to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Better Stack and Hellotracks can do together ### From Better Stack to Hellotracks - When **New Monitor Status Change** in Better Stack then **Add member** in Hellotracks - When **New or Updated Incident** in Better Stack then **Add place** in Hellotracks ### From Hellotracks to Better Stack - When **Completed Job** in Hellotracks then **Add Incident Comment** in Better Stack - When **New Job** in Hellotracks then **Add Heartbeat** in Better Stack Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Better Stack and Hellotracks ## Triggers and actions 8 triggers · 32 actions - Trigger **New Monitor Status Change** Fires when a monitor's status changes (up/down). - Trigger **New or Updated Incident** Triggers when new incidents are created, or when existing incidents are updated. - Trigger **On-Call Contact Changed** Triggers when an on-call contact changes. - Action **Acknowledge Incident** Acknowledges an incident. - Action **Add Heartbeat** Create a new heartbeat check. - Action **Add Incident Comment** Adds a comment to an incident. - Action **Add Monitor** Create a new uptime monitor. - Action **Create Incident** Creates an incident that notifies the team. - Action **Delete Heartbeat** Remove a heartbeat check by id. - Action **Delete Monitor** Delete an uptime monitor by id. - Action **Find Incident** Finds an Incident. - Action **Find On-Call Contact** Finds On-Call Contact. Supports time lookup. - Action **Get Monitor** Retrieve a single monitor by id. - Action **List Monitors** List all uptime monitors. - Action **Resolve Incident** Resolves an incident. - Action **Update Monitor** Update an existing monitor's settings. - Trigger **Alert triggered** Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API). - Trigger **Completed Job** Triggers when a job reaches a completed state. - Trigger **Member clocked in or out** Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API). - Trigger **New Job** Triggers when a job is created. - Trigger **Updated Job** Triggers when a job is created, assigned, completed, archived, or otherwise updated. - Action **Add member** Create a new team member (worker) account. - Action **Add place** Create a new saved place/geofence. - Action **Archive Job** Archives a job by ID. - Action **Auto-assign jobs** Automatically assign a set of unassigned jobs to available members. - Action **Create Job** Creates or updates a job. If External ID matches an existing job, the existing job is updated. - Action **Delete Job** Deletes a job by ID. - Action **Delete member** Delete a team member account. - Action **Distribute job** Assign/distribute one or more jobs to members for dispatch. - Action **Find Job** Finds a job by External ID. - Action **Find Member** Finds a member by exact email, username, name, or UID. - Action **Generate report** Generate a report (e.g. timesheet/activity) for a date range. - Action **Get company** Get the authenticated company account's profile/settings. - Action **List places** Get the company's saved places/geofences. - Action **Locate member** Get a member's current/last known GPS location. - Action **Optimize route** Compute an optimized route ordering for a member's assigned jobs. - Action **Restore job** Restore a previously archived job. - Action **Update Job** Updates a job by ID. - Action **Update member** Edit an existing team member's fields. - Action **Update place** Edit an existing saved place/geofence. ## Each app on its own - [ **Better Stack** Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling.](https://apiant.ai/connections/better-stack) - [ **Hellotracks** Hellotracks is a field service platform for dispatching jobs, tracking mobile teams, and managing job status.](https://apiant.ai/connections/hellotracks) Reviews ## What our customers say ## More from Better Stack - [ **Better Stack to PagerDuty** PagerDuty is an incident management and on-call alerting platform.](https://apiant.ai/connect/better-stack-to-pagerduty) - [ **Better Stack to Mailsoftly** Mailsoftly is a free email marketing tool designed to send personalized emails and newsletters.](https://apiant.ai/connect/better-stack-to-mailsoftly) - [ **Better Stack to Telegram** Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.](https://apiant.ai/connect/better-stack-to-telegram) - [ **Better Stack to Vdocipher** Video hosting platform with DRM encryption, watermarking, and APIs to prevent piracy of streamed video...](https://apiant.ai/connect/better-stack-to-vdocipher) - [ **Better Stack to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/better-stack-to-hubspot) - [ **Better Stack to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/better-stack-to-slack) ## More into Hellotracks - [ **Google Sheets to Hellotracks** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hellotracks) - [ **Gmail to Hellotracks** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hellotracks) - [ **Google Calendar to Hellotracks** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hellotracks) - [ **Google Drive to Hellotracks** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-hellotracks) - [ **ActiveCampaign to Hellotracks** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-hellotracks) - [ **Airtable to Hellotracks** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-hellotracks) Questions ## Better Stack and Hellotracks, answered ### ### What can start an automation from Better Stack? Any of Better Stack's 3 triggers in the catalog, including New Monitor Status Change, New or Updated Incident and On-Call Contact Changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hellotracks when something happens in Better Stack? Any of Hellotracks's 19 actions, including Create Job, Update Job, Update member and Update place. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hellotracks to Better Stack? Yes. When something happens in Hellotracks, your agent can act in Better Stack too. This page covers both directions: Hellotracks's triggers and Better Stack's actions are listed here as well. ### ### Do I have to build a connector for Better Stack or Hellotracks? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Better Stack and Hellotracks without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.