--- title: "Connect Benetics and Fluent Support - APIANT.ai" description: "When \"New Project\" fires in Benetics, your agent runs \"Add Tag to Ticket\" in Fluent Support, or \"New Customer\" in Fluent Support to \"Add Task\" in Benetics." canonical: "https://apiant.ai/connect/benetics-to-fluent-support" --- # Connect Benetics and Fluent Support When **New Project** fires in [Benetics](https://apiant.ai/connections/benetics), your agent runs **Add Tag to Ticket** in [Fluent Support](https://apiant.ai/connections/fluent-support), or **New Customer** in Fluent Support to **Add Task** in Benetics. Describe the whole flow and it is built, tested on every scenario and kept running. Benetics **4** triggers Benetics **25** actions Fluent Support **2** triggers Fluent Support **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Benetics and Fluent Support to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Benetics and Fluent Support can do together ### From Benetics to Fluent Support - When **New Project** in Benetics then **Add Tag to Ticket** in Fluent Support - When **New Task** in Benetics then **Create Customer** in Fluent Support ### From Fluent Support to Benetics - When **New Customer** in Fluent Support then **Add Task** in Benetics - When **New Ticket** in Fluent Support then **Update Task** in Benetics Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Benetics and Fluent Support ## Triggers and actions 6 triggers · 35 actions - Trigger **New Project** Triggers when a new project is created. - Trigger **New Task** Triggers when a new task is created. - Trigger **Updated Project** Triggers when a project is updated. - Trigger **Updated Task** Triggers when a task is updated. - Action **Add Plan Version** Upload a new version of a plan. - Action **Add Project Member** Add a member to a project. - Action **Add Task** Create a new task on a project. - Action **Create Project** Creates a new project. - Action **Delete Document** Delete a document. - Action **Delete Plan** Delete a plan. - Action **Delete Plan Version** Remove one version of a plan from a project. - Action **Delete Project** Delete a project. - Action **Delete Project Member** Remove a member from a project. - Action **Delete Task** Delete a task. - Action **Document Upload** Upload a document - Action **Get Project** Get a single project by id. - Action **Get Report** Get a single report by id. - Action **Get Task** Get a single task by id. - Action **List Members** List members of the organization. - Action **List Project Members** List members assigned to a project. - Action **List Projects** List projects in the organization. - Action **List Reports** List reports for a project. - Action **List Tasks** List tasks for a project. - Action **Plan Upload** Upload a plan - Action **Update Document** Update a document's fields. - Action **Update Plan** Update a plan's fields. - Action **Update Project** Update a project's fields. - Action **Update Task** Update a task's fields. - Action **Upload File** Uploads a file to Benetics and returns its file upload id, ready to attach to a plan version or a document. - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. ## Each app on its own - [ **Benetics** Benetics is a construction efficiency platform built in the cloud.](https://apiant.ai/connections/benetics) - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) Reviews ## What our customers say ## More from Benetics - [ **Benetics to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/benetics-to-supabase) - [ **Benetics to IP2Location** IP geolocation and intelligence. Look up location, network, proxy, and security data for any IP address...](https://apiant.ai/connect/benetics-to-ip2location) - [ **Benetics to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/benetics-to-hubspot) - [ **Benetics to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/benetics-to-salesforce) - [ **Benetics to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/benetics-to-slack) - [ **Benetics to Google Sheets** Google Sheets](https://apiant.ai/connect/benetics-to-google-sheets) ## More into Fluent Support - [ **NoteForms to Fluent Support** Create beautiful forms to fill your Notion databases.](https://apiant.ai/connect/noteforms-to-fluent-support) - [ **ActiveCampaign to Fluent Support** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-fluent-support) - [ **Airtable to Fluent Support** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-fluent-support) - [ **Asana to Fluent Support** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-fluent-support) - [ **ClickUp to Fluent Support** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-fluent-support) - [ **Discord to Fluent Support** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-fluent-support) Questions ## Benetics and Fluent Support, answered ### ### What can start an automation from Benetics? Any of Benetics's 4 triggers in the catalog, including New Project, New Task, Updated Project and Updated Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fluent Support when something happens in Benetics? Any of Fluent Support's 10 actions, including Create Customer, Create Ticket, Update Ticket and Add Tag to Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fluent Support to Benetics? Yes. When something happens in Fluent Support, your agent can act in Benetics too. This page covers both directions: Fluent Support's triggers and Benetics's actions are listed here as well. ### ### Do I have to build a connector for Benetics or Fluent Support? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Benetics and Fluent Support without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.