---
title: "Connect Benetics to Dixa - APIANT.ai"
description: "When \"New Project\" fires in Benetics, your agent runs \"Set Custom Contact Attributes\" in Dixa."
canonical: "https://apiant.ai/connect/benetics-to-dixa"
---

# Connect Benetics to Dixa

When **New Project** fires in [Benetics](https://apiant.ai/connections/benetics), your agent runs **Set Custom Contact Attributes** in [Dixa](https://apiant.ai/connections/dixa). Describe the whole flow and it is built, tested on every scenario and kept running.

Benetics **4** triggers Benetics **25** actions Dixa **23** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Benetics and Dixa to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Benetics can start in Dixa

- When **New Project** in Benetics then **Set Custom Contact Attributes** in Dixa
- When **New Task** in Benetics then **Add Internal Note** in Dixa

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Benetics and Dixa

## Triggers and actions 4 triggers · 48 actions

- Trigger

**New Project**

Triggers when a new project is created.

- Trigger

**New Task**

Triggers when a new task is created.

- Trigger

**Updated Project**

Triggers when a project is updated.

- Trigger

**Updated Task**

Triggers when a task is updated.

- Action

**Add Plan Version**

Upload a new version of a plan.

- Action

**Add Project Member**

Add a member to a project.

- Action

**Add Task**

Create a new task on a project.

- Action

**Create Project**

Creates a new project.

- Action

**Delete Document**

Delete a document.

- Action

**Delete Plan**

Delete a plan.

- Action

**Delete Plan Version**

Remove one version of a plan from a project.

- Action

**Delete Project**

Delete a project.

- Action

**Delete Project Member**

Remove a member from a project.

- Action

**Delete Task**

Delete a task.

- Action

**Document Upload**

Upload a document

- Action

**Get Project**

Get a single project by id.

- Action

**Get Report**

Get a single report by id.

- Action

**Get Task**

Get a single task by id.

- Action

**List Members**

List members of the organization.

- Action

**List Project Members**

List members assigned to a project.

- Action

**List Projects**

List projects in the organization.

- Action

**List Reports**

List reports for a project.

- Action

**List Tasks**

List tasks for a project.

- Action

**Plan Upload**

Upload a plan

- Action

**Update Document**

Update a document's fields.

- Action

**Update Plan**

Update a plan's fields.

- Action

**Update Project**

Update a project's fields.

- Action

**Update Task**

Update a task's fields.

- Action

**Upload File**

Uploads a file to Benetics and returns its file upload id, ready to attach to a plan version or a document.

- Action

**Add Internal Note**

Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

- Action

**Change Conversation Status**

Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

- Action

**Create Callback Request**

Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

- Action

**Create Conversation**

Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

- Action

**Create User**

Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

- Action

**Get Anonymization Status**

Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

- Action

**Get Conversation by Id**

Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

- Action

**Get Conversation Rating**

Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

- Action

**Get Conversation Tags**

Returns the tags applied to a conversation, including each tag's name, color and state.

- Action

**Get Messages in Conversation**

Returns all messages in a Dixa conversation, sorted from oldest to newest.

- Action

**Get Queue by Id**

Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

- Action

**Get User by Id**

Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

- Action

**Remove Tag From Conversation**

Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

- Action

**Search Conversation**

Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

- Action

**Search Conversations by User**

Returns the conversations requested by a specific end user.

- Action

**Search Enduser by External ID**

Returns the end users whose external ID matches the value you provide.

- Action

**Search User by Email Address**

Returns the Dixa end users whose email address matches the one you provide.

- Action

**Search User by Phone Number**

Returns the Dixa end users whose phone number matches the one you specify.

- Action

**Set Custom Contact Attributes**

Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

- Action

**Set Custom Conversation Attributes**

Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

- Action

**Tag Conversation**

Adds an existing active tag to a conversation.

- Action

**Transfer Conversation to Queue**

Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

- Action

**Update End User**

Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

## Each app on its own

- [ **Benetics** Benetics is a construction efficiency platform built in the cloud.](https://apiant.ai/connections/benetics)
- [ **Dixa** Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one...](https://apiant.ai/connections/dixa)

Reviews

## What our customers say

## More from Benetics

- [ **Benetics to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/benetics-to-supabase)
- [ **Benetics to Emelia** Emelia is an all-in-one cold-emailing tool where you can scale easily your cold email, scrape data, and find...](https://apiant.ai/connect/benetics-to-emelia)
- [ **Benetics to IP2Location** IP geolocation and intelligence. Look up location, network, proxy, and security data for any IP address...](https://apiant.ai/connect/benetics-to-ip2location)
- [ **Benetics to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/benetics-to-hubspot)
- [ **Benetics to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/benetics-to-salesforce)
- [ **Benetics to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/benetics-to-slack)

## More into Dixa

- [ **HubSpot to Dixa** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-dixa)
- [ **Salesforce to Dixa** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-dixa)
- [ **Slack to Dixa** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-dixa)
- [ **Google Sheets to Dixa** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-dixa)
- [ **Gmail to Dixa** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-dixa)
- [ **Google Calendar to Dixa** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-dixa)

Questions

## Benetics and Dixa, answered

###

### What can start an automation from Benetics?

Any of Benetics's 4 triggers in the catalog, including New Project, New Task, Updated Project and Updated Task. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Dixa when something happens in Benetics?

Any of Dixa's 23 actions, including Create Callback Request, Create Conversation, Create User and Update End User. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Dixa to Benetics?

Dixa has no triggers in the catalog today, so automations start in Benetics. If you need the other direction, ask: your agent reads Dixa's API documentation and adds it.

###

### Do I have to build a connector for Benetics or Dixa?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Benetics and Dixa without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
