---
title: "Connect Benchmark Email Classic and Relatel - APIANT.ai"
description: "When \"New Contact\" fires in Benchmark Email Classic, your agent runs \"Add contact\" in Relatel."
canonical: "https://apiant.ai/connect/benchmark-email-classic-to-relatel"
---

# Connect Benchmark Email Classic and Relatel

When **New Contact** fires in [Benchmark Email Classic](https://apiant.ai/connections/benchmark-email-classic), your agent runs **Add contact** in [Relatel](https://apiant.ai/connections/relatel), or **New Call** in Relatel to **Add Contact to List** in Benchmark Email Classic. Describe the whole flow and it is built, tested on every scenario and kept running.

Benchmark Email Classic **6** triggers Benchmark Email Classic **10** actions Relatel **4** triggers Relatel **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Benchmark Email Classic and Relatel to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Benchmark Email Classic and Relatel can do together

### From Benchmark Email Classic to Relatel

- When **New Contact** in Benchmark Email Classic then **Add contact** in Relatel
- When **New Contact in Segment** in Benchmark Email Classic then **Update contact** in Relatel

### From Relatel to Benchmark Email Classic

- When **New Call** in Relatel then **Add Contact to List** in Benchmark Email Classic
- When **New message** in Relatel then **Unsubscribe Contact** in Benchmark Email Classic

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Benchmark Email Classic and Relatel

## Triggers and actions 10 triggers · 29 actions

- Trigger

**Email Opened**

Triggers when a contact opens the selected email campaign.

- Trigger

**Link Clicked**

Triggers when a contact clicks a link in the selected email campaign.

- Trigger

**New Contact**

Triggers when a new contact is added to the selected Benchmark Email contact list.

- Trigger

**New Contact in Segment**

Triggers when a contact is added to the selected segment.

- Trigger

**New List**

Triggers when a new contact list is created in your Benchmark Email account.

- Trigger

**New Unsubscriber**

Triggers when a contact unsubscribes from the selected email campaign.

- Action

**Add Contact to List**

Adds a contact to a Benchmark Email contact list.

- Action

**Add list**

Creates a new contact list in Benchmark Email.

- Action

**Delete contact**

Deletes a contact from a Benchmark Email contact list.

- Action

**Find Contact**

Finds contacts by email address across all lists, returning each list membership found.

- Action

**Get contact**

Returns the details of one contact in a contact list, including its name, email, opt-in info and custom field values.

- Action

**Get email**

Returns the details of an email campaign, including its subject, sender, contact lists and content.

- Action

**List contacts**

Returns the contacts in a Benchmark Email contact list, optionally filtered by a search value or status.

- Action

**List emails**

Returns the email campaigns in the Benchmark Email account, optionally filtered and sorted.

- Action

**List lists**

Returns the contact lists in the Benchmark Email account.

- Action

**Unsubscribe Contact**

Unsubscribes a contact by moving them from a list to the account's Do Not Contact (master unsubscribe) list.

- Trigger

**New Call**

Triggers when a new call is made or received in Relatel.

- Trigger

**New message**

Triggered when a new message is sent or received in Relatel.

- Trigger

**New Smiley**

Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

- Trigger

**New voicemail**

Triggers when a new voicemail is left for an employee or reception.

- Action

**Add comment**

Adds a comment to a contact in Relatel, optionally notifying a colleague.

- Action

**Add contact**

Adds a new contact to your Relatel company and returns the new contact's id.

- Action

**Cloak Reception**

Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

- Action

**Delete contact**

Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

- Action

**Dial call**

Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

- Action

**Do Not Disturb**

Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

- Action

**Find contact by phone number**

Finds a Relatel contact by its phone number and returns the contact's details.

- Action

**Get contact**

Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

- Action

**Get employee**

Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

- Action

**Join a Group**

Adds the authenticated employee to an employee group and returns the group's details after joining.

- Action

**Leave a Group**

Removes the authenticated employee from the chosen employee group and returns the group's details.

- Action

**List calls**

Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

- Action

**List contacts**

Returns the contacts in your Relatel account, optionally only those with a given phone number.

- Action

**List employee groups**

Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

- Action

**List employees**

Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

- Action

**List receptions**

Returns all receptions (phone lines/queues) in the Relatel account.

- Action

**List voicemails**

Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

- Action

**Send SMS**

Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

- Action

**Update contact**

Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

## Each app on its own

- [ **Benchmark Email Classic** Benchmark Email Classic is an easy-to-use email marketing tool, the original version that has helped...](https://apiant.ai/connections/benchmark-email-classic)
- [ **Relatel** Create interesting integrations by using your Relatel events for actions.](https://apiant.ai/connections/relatel)

Reviews

## What our customers say

## More from Benchmark Email Classic

- [ **Benchmark Email Classic to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/benchmark-email-classic-to-hubspot)
- [ **Benchmark Email Classic to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/benchmark-email-classic-to-salesforce)
- [ **Benchmark Email Classic to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/benchmark-email-classic-to-slack)
- [ **Benchmark Email Classic to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/benchmark-email-classic-to-google-sheets)
- [ **Benchmark Email Classic to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/benchmark-email-classic-to-gmail)
- [ **Benchmark Email Classic to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/benchmark-email-classic-to-google-calendar)

## More into Relatel

- [ **HubSpot to Relatel** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-relatel)
- [ **Google Sheets to Relatel** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-relatel)
- [ **Gmail to Relatel** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-relatel)
- [ **Google Calendar to Relatel** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-relatel)
- [ **Google Drive to Relatel** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-relatel)
- [ **Mailchimp to Relatel** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-relatel)

Questions

## Benchmark Email Classic and Relatel, answered

###

### What can start an automation from Benchmark Email Classic?

Any of Benchmark Email Classic's 6 triggers in the catalog, including New Contact, New Contact in Segment, New List and New Unsubscriber. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Relatel when something happens in Benchmark Email Classic?

Any of Relatel's 19 actions, including Send SMS, Update contact, Add comment and Add contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Relatel to Benchmark Email Classic?

Yes. When something happens in Relatel, your agent can act in Benchmark Email Classic too. This page covers both directions: Relatel's triggers and Benchmark Email Classic's actions are listed here as well.

###

### Do I have to build a connector for Benchmark Email Classic or Relatel?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Benchmark Email Classic and Relatel without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
