--- title: "Connect Beanstalk and Help Scout - APIANT.ai" description: "When \"New User\" fires in Beanstalk, your agent runs \"Add Customer Email\" in Help Scout, or \"New Conversation\" in Help Scout to \"Get User\" in Beanstalk." canonical: "https://apiant.ai/connect/beanstalk-to-help-scout" --- # Connect Beanstalk and Help Scout When **New User** fires in [Beanstalk](https://apiant.ai/connections/beanstalk), your agent runs **Add Customer Email** in [Help Scout](https://apiant.ai/connections/help-scout), or **New Conversation** in Help Scout to **Get User** in Beanstalk. Describe the whole flow and it is built, tested on every scenario and kept running. Beanstalk **2** triggers Beanstalk **7** actions Help Scout **4** triggers Help Scout **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Beanstalk and Help Scout to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Beanstalk holds your repositories and the people with access to them; Help Scout holds the conversations your support team answers about those products. Joining them means a new repository or a new Beanstalk user can leave a record in Help Scout, and a new conversation or team member in Help Scout can pull the matching repository and user details from Beanstalk. Example flows ## What Beanstalk and Help Scout can do together ### From Beanstalk to Help Scout - When **New User** in Beanstalk then **Add Customer Email** in Help Scout - When **New Repository** in Beanstalk then **Create Customer** in Help Scout ### From Help Scout to Beanstalk - When **New Conversation** in Help Scout then **Get User** in Beanstalk - When **New Customer** in Help Scout then **List Users** in Beanstalk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Beanstalk and Help Scout ## Triggers and actions 6 triggers ยท 26 actions - Trigger **New Repository** Polls for newly created repositories. - Trigger **New User** Polls for newly added users. - Action **Add public key** Add an SSH public key for Git authentication. - Action **Create Repository** Create a new repository in the Beanstalk account. - Action **Get Repository** Retrieve a single repository by ID. - Action **Get User** Retrieve a single user by ID. - Action **List public keys** List SSH public keys for users on the account. - Action **List Repositories** List all repositories in the Beanstalk account. - Action **List Users** List all users in the Beanstalk account. - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. ## Each app on its own - [ **Beanstalk** Beanstalk is a code hosting and deployment workflow tool for Git and Subversion.](https://apiant.ai/connections/beanstalk) - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) Reviews ## What our customers say ## More from Beanstalk - [ **Beanstalk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/beanstalk-to-hubspot) - [ **Beanstalk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/beanstalk-to-salesforce) - [ **Beanstalk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/beanstalk-to-slack) - [ **Beanstalk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/beanstalk-to-mailchimp) - [ **Beanstalk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/beanstalk-to-stripe) - [ **Beanstalk to QuickBooks Online** QuickBooks Online accounting โ€” manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/beanstalk-to-quickbooks-online) ## More into Help Scout - [ **ActiveCampaign to Help Scout** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-help-scout) - [ **BigML to Help Scout** BigML is a machine learning platform for building, evaluating, and running predictive models.](https://apiant.ai/connect/bigml-to-help-scout) - [ **Caspio to Help Scout** Caspio is a low-code database platform for building online database applications.](https://apiant.ai/connect/caspio-to-help-scout) - [ **Cliniko to Help Scout** Cliniko is a practice management platform โ€” manage patients, appointments, invoices, contacts, and...](https://apiant.ai/connect/cliniko-to-help-scout) - [ **CNBC to Help Scout** Get the latest business news, stock market, financial and earnings stories from CNBC's public RSS feeds.](https://apiant.ai/connect/cnbc-to-help-scout) - [ **FreeAgent to Help Scout** FreeAgent is cloud accounting software for small businesses and freelancers โ€” manage contacts, invoices...](https://apiant.ai/connect/freeagent-to-help-scout) Questions ## Beanstalk and Help Scout, answered ### ### Can it avoid creating a duplicate customer in Help Scout for a Beanstalk user? Help Scout lists both Get Customer and Create Customer, so the agent can check for an existing record before it creates one and add the email to the customer it finds. The agent tests every scenario, including the case where the customer already exists. ### ### Will this react to code pushes or deployments in Beanstalk? No. The Beanstalk triggers available here are New Repository and New User, so runs start when a repository is created or a person is added. Beanstalk actions such as List Repositories and List Users can still run in response to Help Scout conversations and team members. ### ### What can start an automation from Beanstalk? Any of Beanstalk's 2 triggers in the catalog, including New User and New Repository. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Help Scout when something happens in Beanstalk? Any of Help Scout's 19 actions, including Create Customer, Create Note, Create Thread (Reply) and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Help Scout to Beanstalk? Yes. When something happens in Help Scout, your agent can act in Beanstalk too. This page covers both directions: Help Scout's triggers and Beanstalk's actions are listed here as well. ### ### Do I have to build a connector for Beanstalk or Help Scout? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Beanstalk and Help Scout without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.