--- title: "Connect Beanstalk and Freshdesk - APIANT.ai" description: "When \"New Repository\" fires in Beanstalk, your agent runs \"Create Contact\" in Freshdesk, or \"New Company\" in Freshdesk to \"Get User\" in Beanstalk." canonical: "https://apiant.ai/connect/beanstalk-to-freshdesk" --- # Connect Beanstalk and Freshdesk When **New Repository** fires in [Beanstalk](https://apiant.ai/connections/beanstalk), your agent runs **Create Contact** in [Freshdesk](https://apiant.ai/connections/freshdesk), or **New Company** in Freshdesk to **Get User** in Beanstalk. Describe the whole flow and it is built, tested on every scenario and kept running. Beanstalk **2** triggers Beanstalk **7** actions Freshdesk **3** triggers Freshdesk **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Beanstalk and Freshdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Freshdesk holds your contacts, companies and support tickets; Beanstalk holds the repositories and the people with access to them. Connecting them means a new Beanstalk user or repository can raise the right Freshdesk ticket or contact record, and a support request about code access can pull the matching repository details from Beanstalk. Example flows ## What Beanstalk and Freshdesk can do together ### From Beanstalk to Freshdesk - When **New Repository** in Beanstalk then **Create Contact** in Freshdesk - When **New User** in Beanstalk then **Create Ticket** in Freshdesk ### From Freshdesk to Beanstalk - When **New Company** in Freshdesk then **Get User** in Beanstalk - When **New Ticket** in Freshdesk then **List Users** in Beanstalk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Beanstalk and Freshdesk ## Triggers and actions 5 triggers · 28 actions - Trigger **New Repository** Polls for newly created repositories. - Trigger **New User** Polls for newly added users. - Action **Add public key** Add an SSH public key for Git authentication. - Action **Create Repository** Create a new repository in the Beanstalk account. - Action **Get Repository** Retrieve a single repository by ID. - Action **Get User** Retrieve a single user by ID. - Action **List public keys** List SSH public keys for users on the account. - Action **List Repositories** List all repositories in the Beanstalk account. - Action **List Users** List all users in the Beanstalk account. - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. ## Each app on its own - [ **Beanstalk** Beanstalk is a code hosting and deployment workflow tool for Git and Subversion.](https://apiant.ai/connections/beanstalk) - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) Reviews ## What our customers say ## More from Beanstalk - [ **Beanstalk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/beanstalk-to-hubspot) - [ **Beanstalk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/beanstalk-to-salesforce) - [ **Beanstalk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/beanstalk-to-slack) - [ **Beanstalk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/beanstalk-to-mailchimp) - [ **Beanstalk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/beanstalk-to-stripe) - [ **Beanstalk to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/beanstalk-to-quickbooks-online) ## More into Freshdesk - [ **QuickBooks Online to Freshdesk** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-freshdesk) - [ **Trello to Freshdesk** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/trello-to-freshdesk) - [ **Asana to Freshdesk** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-freshdesk) - [ **Capsule CRM to Freshdesk** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-freshdesk) - [ **Agile CRM to Freshdesk** Agile CRM is an all-in-one CRM with sales, marketing, and service automation.](https://apiant.ai/connect/agile-crm-to-freshdesk) - [ **Airbrake to Freshdesk** Airbrake collects errors generated by other applications, and aggregates the results for review.](https://apiant.ai/connect/airbrake-to-freshdesk) Questions ## Beanstalk and Freshdesk, answered ### ### Can a Freshdesk ticket create a repository in Beanstalk? Yes. A new ticket or a new company in Freshdesk can trigger the Create Repository action in Beanstalk, using details you name from the record. The agent tests every scenario before it runs, including the case where the repository name is missing. ### ### How do I avoid duplicate contacts when Beanstalk users are added? The New User trigger in Beanstalk can run Search Contacts in Freshdesk first, and Create Contact only when nothing matches the email. If a contact already exists you can use Update Contact instead of adding a second record. ### ### What can start an automation from Beanstalk? Any of Beanstalk's 2 triggers in the catalog, including New Repository and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Freshdesk when something happens in Beanstalk? Any of Freshdesk's 21 actions, including Create Contact, Create Ticket, Search Contacts and Create Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Freshdesk to Beanstalk? Yes. When something happens in Freshdesk, your agent can act in Beanstalk too. This page covers both directions: Freshdesk's triggers and Beanstalk's actions are listed here as well. ### ### Do I have to build a connector for Beanstalk or Freshdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Beanstalk and Freshdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.