Connect Basin and Returnless

Both apps 30Basin 12Returnless 18

• Trigger
  New Submission

  Triggers when your form receives a submission.

• Action
  Add form

  Create a new form under a project.

• Action
  Add project

  Create a new project (form-organizing container).

• Action
  Delete form

  Destroy a form.

• Action
  Delete submission

  Destroy a submission.

• Action
  Get form

  Retrieve a single form by id.

• Action
  Get submission

  Retrieve a single submission by id.

• Action
  List forms

  List all forms accessible to the account.

• Action
  List projects

  List all projects accessible to the account.

• Action
  List submissions

  List submissions for a form.

• Action
  Update form

  Update a form's configuration (notifications, spam protection, branding, etc).

• Action
  Update submission

  Update a submission's state fields (spam, read, trash).

• Trigger
  Request Created

  Triggers when a customer creates a new return request that needs approval.

• Trigger
  Return Created

  Triggers when a new return is created, including a request once it is approved.

• Action
  Add note

  Adds an internal note to a return or return request.

• Action
  Add Request

  Creates a return request in Returnless for items from an existing sales order.

• Action
  Approve a Request

  Approves a return request in Returnless so the customer can send the items back.

• Action
  Approve a Request Without Shipment

  Approves a pending return request without a return shipment, so the customer keeps the items.

• Action
  Find customers

  Returns the customers in your Returnless account that match an email address.

• Action
  Find products

  Returns the products in your Returnless account that match a SKU.

• Action
  Find Requests

  Finds a Request in your Returnless account.

• Action
  Find Returns

  Finds returns (return orders) in Returnless by return number.

• Action
  Find sales orders

  Finds sales orders in Returnless by order number.

• Action
  Get customer

  Returns a single Returnless customer by its id.

• Action
  Get Request (By Request ID)

  Returns a single return request (return order) from Returnless by its ID.

• Action
  Get Return (By Return ID)

  Returns a single return in Returnless, with all of its details, by its return ID.

• Action
  Get sales order

  Returns a single sales order by its ID, including its customer, address and order details.

• Action
  List return reasons

  Returns the return reasons configured in your Returnless account.

• Action
  Reject Request

  Rejects a pending return request in Returnless.

• Action
  Update return

  Changes the status of a return, such as Checked, Approved or Resolved.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.