Integration
Connect BaseLinker to Support Board
When New Order fires in BaseLinker, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BaseLinker and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BaseLinker can start in Support Board
When New Order in BaseLinker
then Send Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BaseLinker and Support Board
Triggers and actions 1 trigger · 60 actions
- New Order
Triggers when a new confirmed order appears in the BaseLinker order manager.
- Add a Tracking Number
Adds a tracking number from a courier shipment created outside BaseLinker to an order.
- Add CRM client
Creates a new CRM client in BaseLinker, or updates an existing one when a CRM client ID is given. Returns the client's ID.
- Add Invoice
Issues an invoice for an order in the BaseLinker order manager.
- Add Order
Creates a new order in the Base (BaseLinker) order manager with buyer, delivery, billing and product details, and returns the new order's ID.
- Add order product
Adds a product line item to an existing BaseLinker order and returns the new item's id.
- Add order return
Creates a new order return in the BaseLinker return manager, optionally linked to an existing order, and returns its ID.
- Add Payment
Records a payment on a BaseLinker order, setting the order's paid amount, date and comment.
- Add product
Creates a new product in a BaseLinker (Base) inventory catalog and returns its product ID.
- Delete order
Deletes an order from the BaseLinker order manager.
- Delete product
Deletes a product from a BaseLinker product catalog.
- Find orders
Finds orders in the Base order manager matching the filters you give (order ID, buyer email, status, source, dates). Returns up to 100 orders.
- Get CRM clients
Returns CRM clients from BaseLinker, optionally filtered by client ID, email, phone, login, invoice company, tax ID, full name or status. Returns up to 100 clients.
- Get Order Fields
Returns the custom extra fields defined for orders in BaseLinker, with each field's ID, name, editor type and allowed options.
- Get Order Package
Returns the courier shipments (packages) created for a BaseLinker order, with tracking numbers, courier and tracking status.
- Get Order Returns
Returns order returns from the BaseLinker return manager, optionally narrowed by order, return, date, status or source (up to 100 at a time).
- Get product
Returns the full details of one product from a BaseLinker catalog, including prices, stock, text fields, images and variants.
- List inventories
Returns the product catalogs (inventories) in your BaseLinker account, with their languages, price groups and warehouses.
- List order statuses
Returns the order statuses created in the BaseLinker order manager, with their names, colors and groups.
- List products
Returns the basic data (ID, SKU, EAN, name, prices and stock) of products in a BaseLinker catalog, optionally filtered by category, tag, SKU, EAN, name, price or stock.
- Update Order
Updates selected fields of an existing BaseLinker order, such as addresses, comments, delivery details and extra fields. Fields left blank are not changed.
- Update Order Status
Changes the status of a BaseLinker order to the status you choose.
- Update product
Updates an existing product in a BaseLinker catalog. Only the fields you fill in are changed.
- Update product prices
Updates the gross prices of up to 1000 products or variants in a BaseLinker catalog, per price group.
- Update product stock
Updates the stock levels of products or variants in a BaseLinker catalog, per warehouse.
- Add Conversation
Creates a new conversation.
- Add Note
Adds a new note to a conversation.
- Add User
Create a new user in Support Board.
- Delete Message
Deletes an existing message.
- Delete Note
Deletes a note from a conversation.
- Delete User
Deletes a user and all linked conversations and messages.
- Delete Users
Deletes multiple users and all linked conversations and messages.
- Direct Message
Sends a direct chat message.
- Get Agents in Conversation
Returns an array with all the agents with at least one message in the conversation.
- Get Conversation
Returns a conversation and the messages of the conversation.
- Get Conversations
Returns all the conversations. Each conversation includes the last message of the conversation.
- Get External Setting
Returns an external setting. External settings are saved on a dedicated database row.
- Get Last Agent in Conversation
Returns the last agent who answered a conversation.
- Get Last Message
Returns the last message in a conversation.
- Get Multi Setting
Returns a subsetting of another setting.
- Get New Conversations
Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get New Messages
Returns the messages of a conversation created after the given date/ID.
- Get New User Conversations
Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get Notes
Returns the internal notes of a conversation.
- Get Setting
Returns a setting saved in the Settings area.
- Get Settings
Returns an array with all the settings.
- Get User
Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
- Get User Conversations
Returns the conversations of a user. Each conversation includes the last message of the conversation.
- Google Translate
Translates multiple strings via Google Translate.
- Login
Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
- Push Notification
Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
- Search Conversations
Returns the conversations matching the search.
- Search User Conversations
Returns the conversations of the given user ID that matches the search terms.
- Send Message
Adds a new message to an existing conversation.
- Telegram Send Message
Sends a message to Telegram.
- Update Conversation Agent
Assigns or update the agent assigned to a conversation.
- Update Conversation Department
Updates the department of a conversation.
- Update Conversation Status
Updates the status code of a conversation.
- Update Message
Updates an existing message.
- Update User
Updates the details of an existing user.
- WhatsApp Send Message
Sends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from BaseLinker
BaseLinker to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
BaseLinker to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
BaseLinker to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
BaseLinker to Google SheetsGoogle Sheets
BaseLinker to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
BaseLinker to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Support Board
Questions
BaseLinker and Support Board, answered
What can start an automation from BaseLinker?
Any of BaseLinker's 1 trigger in the catalog, including New Order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in BaseLinker?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to BaseLinker?
Support Board has no triggers in the catalog today, so automations start in BaseLinker. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for BaseLinker or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.