# Connect BaseLinker and Returnless

When **New Order** fires in [BaseLinker](https://apiant.ai/connections/baselinker), your agent runs **Find customers** in [Returnless](https://apiant.ai/connections/returnless), or **Request Created** in Returnless to **Add Invoice** in BaseLinker. Describe the whole flow and it is built, tested on every scenario and kept running.

BaseLinker **1** trigger BaseLinker **24** actions Returnless **2** triggers Returnless **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want BaseLinker and Returnless to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What BaseLinker and Returnless can do together

### From BaseLinker to Returnless

- When **New Order** in BaseLinker then **Find customers** in Returnless
- When **New Order** in BaseLinker then **Add note** in Returnless

### From Returnless to BaseLinker

- When **Request Created** in Returnless then **Add Invoice** in BaseLinker
- When **Return Created** in Returnless then **Add order return** in BaseLinker

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with BaseLinker and Returnless

## Triggers and actions 3 triggers · 40 actions

- Trigger

**New Order**

Triggers when a new confirmed order appears in the BaseLinker order manager.

- Action

**Add a Tracking Number**

Adds a tracking number from a courier shipment created outside BaseLinker to an order.

- Action

**Add CRM client**

Creates a new CRM client in BaseLinker, or updates an existing one when a CRM client ID is given. Returns the client's ID.

- Action

**Add Invoice**

Issues an invoice for an order in the BaseLinker order manager.

- Action

**Add Order**

Creates a new order in the Base (BaseLinker) order manager with buyer, delivery, billing and product details, and returns the new order's ID.

- Action

**Add order product**

Adds a product line item to an existing BaseLinker order and returns the new item's id.

- Action

**Add order return**

Creates a new order return in the BaseLinker return manager, optionally linked to an existing order, and returns its ID.

- Action

**Add Payment**

Records a payment on a BaseLinker order, setting the order's paid amount, date and comment.

- Action

**Add product**

Creates a new product in a BaseLinker (Base) inventory catalog and returns its product ID.

- Action

**Delete order**

Deletes an order from the BaseLinker order manager.

- Action

**Delete product**

Deletes a product from a BaseLinker product catalog.

- Action

**Find orders**

Finds orders in the Base order manager matching the filters you give (order ID, buyer email, status, source, dates). Returns up to 100 orders.

- Action

**Get CRM clients**

Returns CRM clients from BaseLinker, optionally filtered by client ID, email, phone, login, invoice company, tax ID, full name or status. Returns up to 100 clients.

- Action

**Get Order Fields**

Returns the custom extra fields defined for orders in BaseLinker, with each field's ID, name, editor type and allowed options.

- Action

**Get Order Package**

Returns the courier shipments (packages) created for a BaseLinker order, with tracking numbers, courier and tracking status.

- Action

**Get Order Returns**

Returns order returns from the BaseLinker return manager, optionally narrowed by order, return, date, status or source (up to 100 at a time).

- Action

**Get product**

Returns the full details of one product from a BaseLinker catalog, including prices, stock, text fields, images and variants.

- Action

**List inventories**

Returns the product catalogs (inventories) in your BaseLinker account, with their languages, price groups and warehouses.

- Action

**List order statuses**

Returns the order statuses created in the BaseLinker order manager, with their names, colors and groups.

- Action

**List products**

Returns the basic data (ID, SKU, EAN, name, prices and stock) of products in a BaseLinker catalog, optionally filtered by category, tag, SKU, EAN, name, price or stock.

- Action

**Update Order**

Updates selected fields of an existing BaseLinker order, such as addresses, comments, delivery details and extra fields. Fields left blank are not changed.

- Action

**Update Order Status**

Changes the status of a BaseLinker order to the status you choose.

- Action

**Update product**

Updates an existing product in a BaseLinker catalog. Only the fields you fill in are changed.

- Action

**Update product prices**

Updates the gross prices of up to 1000 products or variants in a BaseLinker catalog, per price group.

- Action

**Update product stock**

Updates the stock levels of products or variants in a BaseLinker catalog, per warehouse.

- Trigger

**Request Created**

Triggers when a customer creates a new return request that needs approval.

- Trigger

**Return Created**

Triggers when a new return is created, including a request once it is approved.

- Action

**Add note**

Adds an internal note to a return or return request.

- Action

**Add Request**

Creates a return request in Returnless for items from an existing sales order.

- Action

**Approve a Request**

Approves a return request in Returnless so the customer can send the items back.

- Action

**Approve a Request Without Shipment**

Approves a pending return request without a return shipment, so the customer keeps the items.

- Action

**Find customers**

Returns the customers in your Returnless account that match an email address.

- Action

**Find products**

Returns the products in your Returnless account that match a SKU.

- Action

**Find Requests**

Finds a Request in your Returnless account.

- Action

**Find Returns**

Finds returns (return orders) in Returnless by return number.

- Action

**Find sales orders**

Finds sales orders in Returnless by order number.

- Action

**Get customer**

Returns a single Returnless customer by its id.

- Action

**Get Request (By Request ID)**

Returns a single return request (return order) from Returnless by its ID.

- Action

**Get Return (By Return ID)**

Returns a single return in Returnless, with all of its details, by its return ID.

- Action

**Get sales order**

Returns a single sales order by its ID, including its customer, address and order details.

- Action

**List return reasons**

Returns the return reasons configured in your Returnless account.

- Action

**Reject Request**

Rejects a pending return request in Returnless.

- Action

**Update return**

Changes the status of a return, such as Checked, Approved or Resolved.

## Each app on its own

- [ **BaseLinker** BaseLinker is a cloud-based system integrating 1000+ marketplaces, stores, carriers, accounting and many more.](https://apiant.ai/connections/baselinker)
- [ **Returnless** Returnless gives e-commerce businesses a way to get their returns in check.](https://apiant.ai/connections/returnless)

Reviews

## What our customers say

## More from BaseLinker

- [ **BaseLinker to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/baselinker-to-hubspot)
- [ **BaseLinker to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/baselinker-to-salesforce)
- [ **BaseLinker to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/baselinker-to-slack)
- [ **BaseLinker to Google Sheets** Google Sheets](https://apiant.ai/connect/baselinker-to-google-sheets)
- [ **BaseLinker to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/baselinker-to-gmail)
- [ **BaseLinker to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/baselinker-to-google-calendar)

## More into Returnless

- [ **HubSpot to Returnless** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-returnless)
- [ **Google Sheets to Returnless** Google Sheets](https://apiant.ai/connect/google-sheets-to-returnless)
- [ **Gmail to Returnless** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-returnless)
- [ **Google Calendar to Returnless** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-returnless)
- [ **Google Drive to Returnless** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-returnless)
- [ **Mailchimp to Returnless** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-returnless)

Questions

## BaseLinker and Returnless, answered

###

### What can start an automation from BaseLinker?

Any of BaseLinker's 1 trigger in the catalog, including New Order. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Returnless when something happens in BaseLinker?

Any of Returnless's 16 actions, including Update return, Add note, Add Request and Approve a Request. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Returnless to BaseLinker?

Yes. When something happens in Returnless, your agent can act in BaseLinker too. This page covers both directions: Returnless's triggers and BaseLinker's actions are listed here as well.

###

### Do I have to build a connector for BaseLinker or Returnless?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use BaseLinker and Returnless without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
