Connect BaseLinker and LiveSwitch

Both apps 51BaseLinker 25LiveSwitch 26

• Trigger
  New Order

  Triggers when a new confirmed order appears in the BaseLinker order manager.

• Action
  Add a Tracking Number

  Adds a tracking number from a courier shipment created outside BaseLinker to an order.

• Action
  Add CRM client

  Creates a new CRM client in BaseLinker, or updates an existing one when a CRM client ID is given. Returns the client's ID.

• Action
  Add Invoice

  Issues an invoice for an order in the BaseLinker order manager.

• Action
  Add Order

  Creates a new order in the Base (BaseLinker) order manager with buyer, delivery, billing and product details, and returns the new order's ID.

• Action
  Add order product

  Adds a product line item to an existing BaseLinker order and returns the new item's id.

• Action
  Add order return

  Creates a new order return in the BaseLinker return manager, optionally linked to an existing order, and returns its ID.

• Action
  Add Payment

  Records a payment on a BaseLinker order, setting the order's paid amount, date and comment.

• Action
  Add product

  Creates a new product in a BaseLinker (Base) inventory catalog and returns its product ID.

• Action
  Delete order

  Deletes an order from the BaseLinker order manager.

• Action
  Delete product

  Deletes a product from a BaseLinker product catalog.

• Action
  Find orders

  Finds orders in the Base order manager matching the filters you give (order ID, buyer email, status, source, dates). Returns up to 100 orders.

• Action
  Get CRM clients

  Returns CRM clients from BaseLinker, optionally filtered by client ID, email, phone, login, invoice company, tax ID, full name or status. Returns up to 100 clients.

• Action
  Get Order Fields

  Returns the custom extra fields defined for orders in BaseLinker, with each field's ID, name, editor type and allowed options.

• Action
  Get Order Package

  Returns the courier shipments (packages) created for a BaseLinker order, with tracking numbers, courier and tracking status.

• Action
  Get Order Returns

  Returns order returns from the BaseLinker return manager, optionally narrowed by order, return, date, status or source (up to 100 at a time).

• Action
  Get product

  Returns the full details of one product from a BaseLinker catalog, including prices, stock, text fields, images and variants.

• Action
  List inventories

  Returns the product catalogs (inventories) in your BaseLinker account, with their languages, price groups and warehouses.

• Action
  List order statuses

  Returns the order statuses created in the BaseLinker order manager, with their names, colors and groups.

• Action
  List products

  Returns the basic data (ID, SKU, EAN, name, prices and stock) of products in a BaseLinker catalog, optionally filtered by category, tag, SKU, EAN, name, price or stock.

• Action
  Update Order

  Updates selected fields of an existing BaseLinker order, such as addresses, comments, delivery details and extra fields. Fields left blank are not changed.

• Action
  Update Order Status

  Changes the status of a BaseLinker order to the status you choose.

• Action
  Update product

  Updates an existing product in a BaseLinker catalog. Only the fields you fill in are changed.

• Action
  Update product prices

  Updates the gross prices of up to 1000 products or variants in a BaseLinker catalog, per price group.

• Action
  Update product stock

  Updates the stock levels of products or variants in a BaseLinker catalog, per warehouse.

• Trigger
  New Contact Matching Filter

  Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.

• Trigger
  New Conversation Matching Filter

  Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.

• Trigger
  New Guided Instructions

  Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.

• Trigger
  New Project

  Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.

• Trigger
  New Tag

  Triggers when a new tag is created in LiveSwitch.

• Action
  Create Conversation

  Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.

• Action
  Create Project

  Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.

• Action
  Create Tag

  Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.

• Action
  Find All Tags

  Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.

• Action
  Find Contact by ID

  Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.

• Action
  Find Contact by Phone

  Returns the LiveSwitch contact that has the given phone number, including its custom attributes.

• Action
  Find Conversation by ID

  Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.

• Action
  Find Conversations

  Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.

• Action
  Find Document by ID

  Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.

• Action
  Find Form by ID

  Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.

• Action
  Find Form Submission by ID

  Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.

• Action
  Find Guided Instructions

  Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.

• Action
  Find Project by ID

  Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.

• Action
  Find Projects

  Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.

• Action
  Find Recording by ID

  Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.

• Action
  Find Recordings by Conversation

  Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.

• Action
  Find Recordings by Project

  Returns the recordings that belong to the specified project, including their public links, status, type and tags.

• Action
  Get Current User (Me)

  Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.

• Action
  Get Organization Settings

  Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.

• Action
  Update Conversation

  Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.

• Action
  Update Tag

  Updates the name or display color of an existing tag and returns the updated tag.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.