--- title: "Connect Basecamp 3 to Hippo - APIANT.ai" description: "When \"New Project\" fires in Basecamp 3, your agent runs \"Create Summary of Ticket History\" in Hippo." canonical: "https://apiant.ai/connect/basecamp-3-to-hippo" --- # Connect Basecamp 3 to Hippo When **New Project** fires in [Basecamp 3](https://apiant.ai/connections/basecamp-3), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running. Basecamp 3 **3** triggers Basecamp 3 **5** actions Hippo **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Basecamp 3 and Hippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Basecamp 3 can start in Hippo - When **New Project** in Basecamp 3 then **Create Summary of Ticket History** in Hippo - When **New To-do** in Basecamp 3 then **Create Ticket** in Hippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Basecamp 3 and Hippo ## Triggers and actions 3 triggers · 18 actions - Trigger **New Project** Polling trigger that fires when a new project is created in the Basecamp account. - Trigger **New To-do** Instant (webhook) trigger that fires when a new to-do is created in the selected Basecamp project. Basecamp POSTs a webhook event payload; the kind is filtered to todo_created and the recording (the to-do) is surfaced. - Trigger **New To-do in any project** Instant (webhook) trigger that fires when a new to-do is created in any Basecamp project. Basecamp POSTs a webhook event payload; the kind is filtered to todo_created and the recording (the to-do) is surfaced. - Action **Create Webhook** Creates a webhook subscription in a Basecamp project (bucket), delivering events to a payload URL. Returns the webhook id and details. - Action **Delete Webhook** Deletes a registered webhook from a Basecamp project (bucket). Returns the deleted webhook id. - Action **Get project** Retrieves a single Basecamp project by its ID, including its tools (dock) and people summary. - Action **List people** Lists every person visible to the connected user on the Basecamp account. - Action **List projects** Lists the projects visible to the connected user, most recently created first, optionally filtered by status. - Action **Add custom event** Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc. - Action **Create Conversation** Creates a new conversation in the system - Action **Create or Update User** Create a new user or update an existing one - Action **Create Summary of Ticket History** Creates a summary of all notes and comments added in the ticket - Action **Create Ticket** Creates a new ticket in the system - Action **Get ticket** Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key. - Action **List conversations** Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit. - Action **List messages** Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit. - Action **Send Broadcast to Users** Sends broadcast messages through hippo - Action **Send Message** Sends a message in an existing chat - Action **Update Due Date of Ticket** Updates due date of an existing ticket - Action **Update Ticket Priority** Updates the priority of a ticket - Action **Update Ticket Status** Update status of a ticket ## Each app on its own - [ **Basecamp 3** Basecamp 3 is a project management and team collaboration tool by 37signals.](https://apiant.ai/connections/basecamp-3) - [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo) Reviews ## What our customers say ## More from Basecamp 3 - [ **Basecamp 3 to FreeAgent** FreeAgent is cloud accounting software for small businesses and freelancers — manage contacts, invoices...](https://apiant.ai/connect/basecamp-3-to-freeagent) - [ **Basecamp 3 to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/basecamp-3-to-hubspot) - [ **Basecamp 3 to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/basecamp-3-to-salesforce) - [ **Basecamp 3 to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/basecamp-3-to-slack) - [ **Basecamp 3 to Google Sheets** Google Sheets](https://apiant.ai/connect/basecamp-3-to-google-sheets) - [ **Basecamp 3 to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/basecamp-3-to-gmail) ## More into Hippo - [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo) - [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo) - [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo) - [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo) - [ **Google Sheets to Hippo** Google Sheets](https://apiant.ai/connect/google-sheets-to-hippo) - [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo) Questions ## Basecamp 3 and Hippo, answered ### ### What can start an automation from Basecamp 3? Any of Basecamp 3's 3 triggers in the catalog, including New Project, New To-do and New To-do in any project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hippo when something happens in Basecamp 3? Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hippo to Basecamp 3? Hippo has no triggers in the catalog today, so automations start in Basecamp 3. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it. ### ### Do I have to build a connector for Basecamp 3 or Hippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Basecamp 3 and Hippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.