# Connect Bart and HelpDesk When **New service advisory** fires in [Bart](https://apiant.ai/connections/bart), your agent runs **Add Followers to Ticket** in [HelpDesk](https://apiant.ai/connections/helpdesk), or **New Message in a Ticket** in HelpDesk to **Find trips by origin and destination** in Bart. Describe the whole flow and it is built, tested on every scenario and kept running. Bart **1** trigger Bart **8** actions HelpDesk **2** triggers HelpDesk **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Bart and HelpDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Bart and HelpDesk can do together ### From Bart to HelpDesk - When **New service advisory** in Bart then **Add Followers to Ticket** in HelpDesk - When **New service advisory** in Bart then **Add Tags to Ticket** in HelpDesk ### From HelpDesk to Bart - When **New Message in a Ticket** in HelpDesk then **Find trips by origin and destination** in Bart - When **New Ticket** in HelpDesk then **Get route** in Bart Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Bart and HelpDesk ## Triggers and actions 3 triggers · 28 actions - Trigger **New service advisory** Triggers when BART posts a new service advisory (delay, emergency or information notice). - Action **Find trips by origin and destination** Finds BART trips departing from an origin station to a destination station around a given time, with fares and legs for each trip. - Action **Get route** Returns details for a BART route: its name, colour, origin and destination, and the ordered list of stations it serves. - Action **Get station** Returns detailed information about a BART station, including its address, location, routes, platforms and nearby attractions. - Action **Get station schedule** Returns the full day's scheduled train departures from a BART station, with line, destination, time and platform for each. - Action **List real-time departures** Returns the current estimated departure times for trains leaving a BART station, grouped by destination. - Action **List routes** Returns the list of BART routes (lines) in service for the current or a chosen schedule date. - Action **List service advisories** Returns BART's current service advisories (delays, emergencies and general information). - Action **List stations** Returns every BART station with its full name, abbreviation, coordinates and address. - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** ## Each app on its own - [ **Bart** Real-time BART (Bay Area Rapid Transit) train schedules, arrivals, and station data API.](https://apiant.ai/connections/bart) - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) Reviews ## What our customers say ## More from Bart - [ **Bart to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bart-to-hubspot) - [ **Bart to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bart-to-salesforce) - [ **Bart to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bart-to-slack) - [ **Bart to Google Sheets** Google Sheets](https://apiant.ai/connect/bart-to-google-sheets) - [ **Bart to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bart-to-gmail) - [ **Bart to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bart-to-google-calendar) ## More into HelpDesk - [ **HubSpot to HelpDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdesk) Questions ## Bart and HelpDesk, answered ### ### What can start an automation from Bart? Any of Bart's 1 trigger in the catalog, including New service advisory. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpDesk when something happens in Bart? Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpDesk to Bart? Yes. When something happens in HelpDesk, your agent can act in Bart too. This page covers both directions: HelpDesk's triggers and Bart's actions are listed here as well. ### ### Do I have to build a connector for Bart or HelpDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.