Connect Balabook and Mojo Helpdesk

Both apps 55Balabook 28Mojo Helpdesk 27

• Trigger
  New Invoices

  Triggers when a new invoice is created.

• Trigger
  New Journal Entries

  Triggers when a new journal entry is created.

• Action
  Add bill

  Create a bill.

• Action
  Add credit note

  Create a credit note.

• Action
  Add invoice payment

  Record a payment on an invoice.

• Action
  Add journal entry

  Create a journal entry.

• Action
  Create Account

  Creates a new account in your company.

• Action
  Create Estimate

  Creates a new draft estimate in your company.

• Action
  Create Expense

  Creates a new draft expense in your company.

• Action
  Create Invoice

  Creates a new draft invoice in your company.

• Action
  Create Partner

  Creates the partner for the company.

• Action
  Create Transaction

  Creates a new draft transaction in your company.

• Action
  Delete invoice

  Delete an invoice.

• Action
  Get account

  Get an account with amounts.

• Action
  Get credit note

  Returns one credit note with partner, line items, totals and status.

• Action
  Get invoice

  Get an invoice by id.

• Action
  Get partner

  Get a partner by id.

• Action
  List accounts

  List accounts.

• Action
  List bills

  List bills.

• Action
  List estimates

  List estimates.

• Action
  List invoices

  List invoices.

• Action
  List journal entries

  List journal entries.

• Action
  List transactions

  List transactions.

• Action
  Update account

  Update an account.

• Action
  Update estimate

  Update an estimate.

• Action
  Update expense

  Update an expense.

• Action
  Update invoice

  Update an invoice.

• Action
  Update partner

  Update a partner.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.