Integration
Connect Backtrack and Waitwhile
When New Recording fires in Backtrack, your agent runs Add customer note in Waitwhile, or New customer in Waitwhile to Create Event in Backtrack. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Backtrack and Waitwhile to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Backtrack and Waitwhile can do together
From Backtrack to Waitwhile
When New Recording in Backtrack
then Add customer note in Waitwhile
When New Recording in Backtrack
then Create Customer in Waitwhile
From Waitwhile to Backtrack
When New customer in Waitwhile
then Create Event in Backtrack
When New customer in Waitwhile
then Get Event in Backtrack
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Backtrack and Waitwhile
Triggers and actions 2 triggers · 29 actions
Trigger
New RecordingTriggers when a new recording appears in your Backtrack account.
Action
Create EventCreates a new Backtrack event (hosted buyer or exhibitor event) for an organization.
Action
Delete RecordingDeletes a Backtrack recording.
Action
Get EventReturns one Backtrack event's details.
Action
Get RecordingReturns one Backtrack recording with its link, AI summary and transcript.
Action
List My EventsReturns the Backtrack events the connected user can access, optionally for one organization.
Action
List My OrganizationsReturns the Backtrack organizations the connected user belongs to.
Action
List TeamsReturns the Backtrack teams the connected user belongs to, with each team's event code.
Action
Update RecordingUpdates a Backtrack recording's title, description or privacy.
Trigger
New customerTriggered when a new customer is created in Waitwhile.
Action
Add customer noteAdds a note entry to a Waitwhile customer, optionally tied to a location or visit.
Action
Add locationCreates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.
Action
Add resourceCreates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.
Action
Add serviceCreates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.
Action
Cancel visitCancels a visit by marking it complete and tagging it as cancelled, optionally sending the customer a message. Returns the updated visit.
Action
Create CustomerCreates a customer in Waitwhile from their name and contact details, and returns the new customer record.
Action
Create or Update a VisitCreates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.
Action
Delete a VisitDeletes a visit by its ID.
Action
Delete customerDeletes a Waitwhile customer by ID.
Action
Fetch CustomerReturns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.
Action
Fetch LocationReturns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.
Action
Fetch ResourceReturns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.
Action
Fetch ServiceReturns one Waitwhile service with its name, price, duration, availability settings, hours and locations.
Action
Fetch VisitReturns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.
Action
Find UserReturns up to 100 Waitwhile users whose email address starts with the text you provide.
Action
Find visits by criteriaReturns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.
Action
List booking slotsReturns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.
Action
Search for CustomerReturns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.
Action
Search for UserReturns the Waitwhile users whose email address starts with the text you provide, up to 100 users.
Action
Update customerUpdates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.
Action
Update visitUpdates an existing Waitwhile visit, such as its customer details, state, booking time, services, resources, tags or data fields, and returns the updated visit.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Backtrack and Waitwhile, answered
What can start an automation from Backtrack?
Any of Backtrack's 1 trigger in the catalog, including New Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Waitwhile when something happens in Backtrack?
Any of Waitwhile's 21 actions, including Create Customer, Create or Update a Visit, Update customer and Update visit. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Waitwhile to Backtrack?
Yes. When something happens in Waitwhile, your agent can act in Backtrack too. This page covers both directions: Waitwhile's triggers and Backtrack's actions are listed here as well.
Do I have to build a connector for Backtrack or Waitwhile?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Backtrack and Waitwhile without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.