Integration
Connect BackNine Insurance and DoubleTick
When Case Created or Updated fires in BackNine Insurance, your agent runs Send WhatsApp Document Message in DoubleTick, or New Broadcast Group in DoubleTick to Get Appointment in BackNine Insurance. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BackNine Insurance and DoubleTick to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BackNine Insurance and DoubleTick can do together
From BackNine Insurance to DoubleTick
When Case Created or Updated in BackNine Insurance
then Send WhatsApp Document Message in DoubleTick
When Quote and Apply Application Created With Insured in BackNine Insurance
then Send WhatsApp Image Message in DoubleTick
From DoubleTick to BackNine Insurance
When New Broadcast Group in DoubleTick
then Get Appointment in BackNine Insurance
When New Chat in DoubleTick
then Get Approved Domain in BackNine Insurance
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BackNine Insurance and DoubleTick
Triggers and actions 5 triggers · 41 actions
Trigger
Case Created or UpdatedTriggers when a BackNine case is created or updated.
Trigger
Quote and Apply Application Created With InsuredTriggers when a Quote & Apply application first has the insured's contact email.
Trigger
Quote and Apply Application UpdatedTriggers when a Quote & Apply application is created or updated.
Action
Get AppointmentReturns one carrier appointment with its advisor, carrier and status.
Action
Get Approved DomainReturns one Quote & Apply website (approved domain) and its settings.
Action
Get CaseReturns one BackNine case with its insured, carrier, product, premium and status details.
Action
Get eAppReturns one Quote & Apply application with its insured, product, agent and status.
Action
Get Pay PeriodReturns one commission pay period with its amount and payee.
Action
Get ProductReturns one insurance product with its carrier and details.
Action
List AgenciesReturns a page of agencies you can access, optionally filtered by name or email.
Action
List AgentsReturns a page of agents you can access, optionally filtered by name or email.
Action
List AppointmentsReturns a page of carrier appointments, optionally filtered by status group or carrier.
Action
List Approved DomainsReturns a page of your Quote & Apply websites (approved domains).
Action
List CasesReturns a page of BackNine cases, optionally filtered by status or policy number.
Action
List eAppsReturns a page of Quote & Apply applications (eApps), optionally filtered by insured email or completion.
Action
List PaymentsReturns a page of commission payments.
Action
List Pay PeriodsReturns a page of commission pay periods.
Action
List ProductsReturns a page of insurance products available in BackNine.
Trigger
New Broadcast GroupTriggers when a new broadcast group is created.
Trigger
New ChatTriggers when a new chat appears in your inbox.
Action
Add Member to Broadcast GroupAdds a customer to a broadcast group.
Action
Assign Team Member to CustomerAssigns a customer's chat to a team member.
Action
Create Broadcast GroupCreates a broadcast group.
Action
Create NoteAdds a note to a customer chat.
Action
Delete Broadcast GroupDeletes a broadcast group.
Action
Delete CustomerDeletes a customer by phone number.
Action
Delete TemplateDeletes a message template from a WhatsApp number.
Action
Get Chat Window StatusChecks whether a customer's 24-hour service window is open.
Action
Get CustomerGets a customer's details by phone number.
Action
Get Message StatusReturns the delivery timeline of a sent message.
Action
Get NoteGets a note by ID.
Action
Get Team MemberGets a team member by phone number.
Action
Get Wallet BalanceReturns your organization's wallet balance.
Action
List Broadcast GroupsLists your broadcast groups.
Action
List ChannelsLists your connected WhatsApp channels.
Action
List Team MembersLists the team members in your organization.
Action
List TemplatesLists your WhatsApp message templates.
Action
Remove Member from Broadcast GroupRemoves a customer from a broadcast group.
Action
Remove Tags or Custom Fields from CustomerRemoves tags and custom fields from a customer.
Action
Send WhatsApp Document MessageSends a document from a URL to a customer.
Action
Send WhatsApp Image MessageSends an image from a URL to a customer.
Action
Send WhatsApp Media MessageSend WhatsApp Media Message.
Action
Send WhatsApp MessageSend a whatsApp message to a contact
Action
Send WhatsApp Template MessageSend a pre-approved WhatsApp Message Template to a contact
Action
Send WhatsApp Video MessageSends a video from a URL to a customer.
Action
Update NoteChanges a note's text.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
BackNine Insurance and DoubleTick, answered
What can start an automation from BackNine Insurance?
Any of BackNine Insurance's 3 triggers in the catalog, including Case Created or Updated, Quote and Apply Application Created With Insured and Quote and Apply Application Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in DoubleTick when something happens in BackNine Insurance?
Any of DoubleTick's 26 actions, including Create Broadcast Group, Create Note, Send WhatsApp Document Message and Send WhatsApp Image Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from DoubleTick to BackNine Insurance?
Yes. When something happens in DoubleTick, your agent can act in BackNine Insurance too. This page covers both directions: DoubleTick's triggers and BackNine Insurance's actions are listed here as well.
Do I have to build a connector for BackNine Insurance or DoubleTick?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BackNine Insurance and DoubleTick without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.